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All 73 Boston hotels »

The Westin Copley Place

4.0 of 5
10 Huntington Ave, Boston, MA 02116
Hotel amenities
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Ranked #20 of 73 hotels in Boston
4.0 of 5 stars 734 Reviews
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734 reviews from our community

What travellers say about this hotel
  • Great location(17)
  • Very clean(13)
  • Prudential center(12)
  • Heavenly beds(9)
  • Back bay(8)
  • Newbury street(7)
  • Au Bon pain(5)
  • Charles river(5)
  • Would definitely stay(4)
  • Flat screen TV(4)
Traveller rating
    307
    264
    98
    47
    18
Only show reviews for Family (134) | Couples (191) | Business (244)
Date Rating
Jim90068
Los Angeles, CA
Contributor
16 reviews
72 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW

My wife and i stayed for 3 nights before Christmas. This time we were upgraded to a river view, the first time for us , and on a high floor. It was great. We had flown in from California and typically sleep in when we start a holiday trip. Housekeeping was flexible and just asked us to let them know... More

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InNYfromGA
New York City, New York
Contributor
18 reviews
12 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW

Probably one of my favorite aspects of Copley Place is that you can walk forever without ever having to bear the brunt of Boston's sometimes unforgiving weather. I stayed at The Westin Copley Place while one of my co-workers stayed at The Marriott Copley Place. A covered walkway/indoor mall connects Westin, Marriott, Copley Place and Prudential Center. You feasibly could... More

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LinGal2001
Park City, Utah
Contributor
14 reviews
2 helpful votes
3 of 5 stars Reviewed 4 February 2012 NEW

For the price of the room I think there are better choices in the same area I was staying. The room I stayed in was showing signs of wear and tear. My average rating was made stronger by staff. They are well trained, responsive and friendly. The common areas of the hotel were nice. It is a great location connected... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
6 February 2012

Thank you for your comments on your recent stay at the Westin Copley Place. While I was delighted to hear that our staff exceeded your expectations, I was surprised to hear your comments about the room needing an update. We completed a total guest room renovation less than a year ago, so I would love to be able to go... More

Bob K
Palo Alto, California
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012 NEW
1
person found this review helpful

I frequently stay at the Westin Copley flirting with the new W and the Four Seasons. Usually though I default back to the Westin since the rooms are a bit bigger, the Starbucks is literally right next to the lobby, and the terrific Equinox gym is across the street. While it is my default, I neither look forward to my... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
3 February 2012

WOW! What an incredible story about service at the Westin Copley Place. The efforts by the Door and Security staff on your behalf truly make me proud that I am an employee of this incredible hotel. Service is what we sell and the employees you hire and giving them the empowerment to make decisions, and more importantly encouraging them to... More

qqyouyou
Piscataway, New Jersey
1 review
4 of 5 stars Reviewed 1 February 2012 NEW

We were there to take part in the MRS Fall conference. The location is so close to the conference venue--Prudential Center, which is in walking distance within the building complex. The rooms were clean and the staff at the lobby were friendly and efficient. We would strongly recommend this to those on business travel to Boston downtown. More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
3 February 2012

Thank you very much for your positive comments about the Westin Copley Place! I am delighted you were able to stay with usduring the recent MRS Conference. What a great point about our location. It is ideal for a conference at the Hynes Convention Center, particularly this time of year...you never have to go outside...we like to say it is... More

goodjudge
Harrogate, United Kingdom
Top Contributor
54 reviews
15 helpful votes
4 of 5 stars Reviewed 31 January 2012

We've stayed here regularly on visits to Boston over Christmas. The hotel is still our pick in Boston, really central to the best mall, Copley Square and great bars and restaurants. The room we got was an upgrade (thanks to a little used Starwood loyalty membership) and had great views of the Charles River. At $170 inc taxes no argument... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
1 February 2012

Thank you very much for your positive comments about the Westin Copley Place! I am delighted you chose us as your homebase for your Holiday trip to Boston. As you point out our location is ideal and the tip that you leave about joining the Starwood Preferred Guest Program is a great one. The benefits of this program are fare... More

spectra21
Boston, Massachusetts
Senior Contributor
43 reviews
42 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Excellent hotel for a business stay. Rooms were clean, and typically modern. The best feature is the incredibly convenient location - you simply take an escalator down from the lobby and you are right in front of Copley Square, in view of the T station, and steps away from Newbury Street, Boylston St, shopping, restaurants, etc. Concierge and check-in was... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
1 February 2012

Thank you very much for your positive comments about the Westin Copley Place! I am delighted you chose us as your homebase for your recent business trip to Boston. As you point out our location is ideal and we cannot agree enough with you about the differences between us and the Marriott. We are very proud of the service we... More

Mari858
Honolulu, Hawaii
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

From the moment we stepped into the hotel, everything was just perfectly handled. We stayed there in December 2011 for our anniversary and were impressed with the courteous and kind attention of the staff. We came in on a red eye and needed some rest so the front desk handled the situation expediently so we could get some shut eye... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
1 February 2012

Happy Anniversary and thank you very much for your positive comments about the Westin Copley Place! I am delighted you chose us as your homebase for your recent trip to Boston. As you point out our location is ideal and we cannot agree enough with you about service we provied and on the whole we believe we are unmatched in... More

Lisa2319
New York
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

I've stayed at the Westin Copley Place on the weekend of January 21-22nd 2012 I've arrived in a snowy day and was looking forward to getting to my room. The check in was quick and very polite and also when requesting a late check out for the following day (Sunday) they were very nice about accomodating me. Also when making... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
1 February 2012

Thank you very much for your positive comments about the Westin Copley Place! I am delighted you chose us as your homebase for your recent trip to Boston. As you point out our location is ideal and our service we believe is unmatched in this area. Once again thank you very much for yor comments and we look forward to... More

Mike H
Brookline, Massachusetts
1 review
1 helpful vote
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I booked a room at the Westin Copley as a surprise for my parents 30th anniversary recently and called the hotel to let them know about the special occasion. I didn't have any specific expectations other than wanting to guarantee that my parents had a memorable anniversary but I extremely impressed with the attention to detail that the hotel provided.... More

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MJorgensen, General Manager at The Westin Copley Place, responded to this review
1 February 2012

Happy Anniversary to your parents and that is quite an award for you...well done! I am happy we had a hand, albeit small in helping you win it! I am aslo greatful you chose us as the spot for your parents to celebarate their 30th anniversary. As you point out our location is ideal and we cannot agree enough with... More

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The Westin Copley Place Also Known As

  • Westin Boston
  • Westin Copley
  • Westin Copley Place
  • Boston Westin
Address: 10 Huntington Ave, Boston, MA 02116

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