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Omni Parker House

4.0 of 5
60 School Street, Boston, MA 02108 (Downtown)
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Omni Parker House
Ranked #32 of 76 hotels in Boston
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2,178 reviews from our community

Traveller rating
    903
    791
    275
    128
    81
See reviews for
Families
398
 
Couples
770
 
Solo
147
 
Business
343
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mobile, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed three nights at this hotel and loved every minute of our stay. The location was perfect for tourists to be able to walk to several historical places, and easy access to trolleys that ran all day long. Even in the daily rain, we were able to see the city sights. We ate at the restaurants for breakfast and... More

Was this review helpful? Yes 2
See 2 more reviews by Aubie85 for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
17 May 2013

Thank you very much for your kind remarks and we look forward to hosting you again on your next visit to Boston! More

Boston
2 reviews
3 of 5 stars Reviewed 14 May 2013 NEW

Was this review helpful? Yes

Review collected in partnership with Easytobook.com

OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

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Listowel, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

We had an excellent experience at this hotel. We needed 2 rooms for 6 people, & my online search came up with this gem: we had a package called "on a whim". A very classy hotel, staff were excellent; The concierge emailed me to ask if she could be of any help: she answered my questions & upgraded us to... More

Was this review helpful? Yes
See 2 more reviews by Louise B for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

And we certainly hope that you do return soon! Many thanks for your positive review! More

Lombard, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 14 May 2013 NEW

This hotel is a disgusting, filthy place. I wouldn't recommend it to my worst enemy. We booked via Hotwire and were treated like animals. We booked a room for two adults and were assigned a slightly smaller than double bed. We are two healthy adults, and our legs were hanging off the bed. The room had mold and bugs throughout.... More

Was this review helpful? Yes 3
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
15 May 2013

The room this guest received is in the category specified for Hotwire reservations and is suitable for two adults. We understand they may have had other expectations and regret their disappointment, which seems to have impacted their entire stay. More

Lafayette, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Booked two rooms at the Omni-one with two double beds and a king suite. The room with two double beds was extremely small. Hard to manuever with suitcases and two people. The king suite was great! Very roomy. The bathrooms in both rooms were only big enough for one person at a time. The view from the king suite looked... More

Was this review helpful? Yes
See 2 more reviews by garland6105 for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
14 May 2013

Thank you very much for your comments and please contact us directly for your next stay and will do our best to improve your views! More

Cambridge, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 May 2013 NEW

I booked a night in this hotel with my boyfriend through Priceline. My experience was very similar to the reviewer below. The room was tiny and only had a double bed, and the window looked into a pretty gross alley. I've used Priceline a bunch of times in the past and have always gotten a queen or king-sized bed when... More

Was this review helpful? Yes 2
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
13 May 2013

In our opinion, Priceline guests receive great value for an historic hotel in a wonderful location. Yes, some of our guestrooms are smaller compared to more modern hotels and the very favorable rates offered via Priceline take this into account. More

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 11 May 2013

I will start off my saying the bell men were fabulous! My experience went down hill fast from there. In my 9 years of above traveling, I have purchased my hotels by naming my own price on priceline 50 times or more. This is the 1st hotel, i was made to feel like i got the runt of the hotel... More

Was this review helpful? Yes 3
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
12 May 2013

We regret that this guest didn't enjoy their stay with us and hope that they may be willing to give us another try on a future trip to Boston. More

Evanston, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 May 2013

I was in Boston on business for two days. I was late for meeting and I needed to check in fast and get my suitcase to my room. As I arrived the doormen were a bit aggressive. Instead of asking to take my bag, they just took them. Check in was seamless and fast, except for getting my bag back... More

Was this review helpful? Yes
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
12 May 2013

Thanks for letting us know about your experiences with our doormen which we will investigate. This is very unusual and we will advise them of your comments. We were also surprised to read your comment about the bedding as it typically gets rave reviews. It would be great if you could let us know in which room you stayed so... More

Sterling, Virginia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 9 May 2013

I stayed there the Wednesday through Friday following the marathon incident. There were a lot of people trying to leave on Friday and despite a citywide shortage of cabs, the doormen were able to find me a driver and negotiated a very fair price to the airport on my behalf. My comments do no justice to the folks working there... More

Was this review helpful? Yes 1
See 2 more reviews by Yeti249 for Boston
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
12 May 2013

It was a pleasure to read that you felt comfortable staying with us in the aftermath of the Marathon event and want to thank you for acknowledging our staff, location and the historic aspects of our hotel. We hope to host you again! More

Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 May 2013

So I arrived here at the hotel after a long day of traveling. I arrive after midnight. I was trying to manage my bags and not one person came to help me with the door (large bag + small door = tough to manage). Then I had to carry the bag up the steps by myself while one staff member... More

Was this review helpful? Yes 5
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review
10 May 2013

We will reach our to this guest immediately to see if we can move them to a different room. Our Select Guest program provides for upgrades WHEN AVAILABLE and we are sold out at this time. We strongly urge Select Guest members to book directly with the hotel as this provides us more notice of their impending arrival and affords... More

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Hotel Summarization (Beta)

What travellers say

  • Freedom trail(115)
  • Great location(77)
  • Very nice(48)
  • Double beds(47)
  • Quincy Market(42)
  • Friendly and helpful(34)
  • Select guest(32)
  • North end(29)
  • Rooms are small(26)
  • Loyalty program(16)

Additional Information about Omni Parker House

Address: 60 School Street, Boston, MA 02108
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotels in Boston
#13 Romantic Hotels in Boston
#17 Family Hotels in Boston
#23 Luxury Hotels in Boston
#45 Business Hotels in Boston
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
Reservation Options:
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Also Known As:
Omni Parker House Hotel
Omni Parker Hotel
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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Omni Parker House
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