I traveled to Boston this past weekend to see my friend's band play at the Brighton Music Hall. I wanted a hotel that was clean and comfortable, close to the venue, and reasonably priced with free parking. I got all those things at the Best Western Terrace. My room was spotlessly clean, small and not lavishly furnished, but nice, and...
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Dear DrumBob,
Thank you for taking the time to write a nice review of the Best Western Terrace Inn Boston. Specifically, we are happy that you found the hotel to be "clean and comfortable, close to the venue, and reasonably priced with free parking."
All of the employees work hard at the hotel and I have shared your thoughtful review...
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This hotel, although a little tricky to get to, is in a good area. We were picking up our son from Boston University and it was only 5 minutes away from him. It's very close to Boston College as well. The T-line is super close to the hotel also. The rooms could definitely use some updating but they were comfortable,...
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Dear recmouse,
The employees at the Best Western Terrace Inn are pleased that you enjoyed your stay at our hotel. You are right - the location is great, the breakfast plentiful and the free parking is a huge bonus! There are only a few hotels in Boston that offer free parking and we take pride in offering this to our...
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This hotel is a joke. It is on the side of a hill, we could barely get out of the car because of how steep the hill we had to park on. The htl staff called us (my mom and I) in the middle of the night saying to us that there were complaints that our room was being too...
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Dear Liketogothere,
I am sorry to hear about your bad experience at the hotel and I understand your frustration! Nobody wants to be woken up during the middle of the night.
Please know that we have spoken to our staff about this to ensure that it will not happen again. We take customer service seriously and again apologize.
Thank you...
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We stayed overnight at this hotel while in the Allston/Brighton area for a concert. Staff were friendly and helpful. Our room was somewhat outdated, but very clean, and it included a microwave and a small refrigerator. Having free WiFi at a value-priced facility was definitely a plus. We also liked the fact that we were within walking distance of several...
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Dear LNMP,
Thank you for the review of the Best Western Terrace Inn Boston!
We are pleased that you enjoyed the customer service and guestroom amenities, such as the microwave and small refrigerator. We are also happy that you enjoyed the free WiFi and neighborhood.
We are now updating many aspects of the hotel, such as the remodeling of guestrooms,...
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Stayed two nights over thanksgiving weekend. The first room"s toilet was not working so were given another room that was larger and on the first floor. Bed was comfortable, room was clean (bedspread of first room;s bed was rather garish) with free WI-fi and free breakfast. Small room for breakfast but we wound up with a table.
Good overall value...
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Dear loppy,
Thank you for taking the time to write a review of the hotel. I am pleased that you found the hotel to be comfortable, clean and an overall good value!
We take pride in our hotel, especially the amenities offered. Free parking, wi-fi and continental breakfast are important to our customers! We are actually remodeling the hotel now...
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My daughter and I stayed here for 3 nights while looking at colleges. The staff was very friendly and the location, although a bit far from Boston, was very convenient to the T. Unfortunately, our room was not cleaned for two out of the three days we were there. I notified the hotel desk and there was no housekeeping available...
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Dear DawnWayne_NewJersey,
I am sorry to hear about your bad experience at the the hotel. This sort of situation is unacceptable and I understand your frustration.
Since this review has been written, we have changed our policy of cleaning stay-over rooms. We are now personally calling the rooms that have privacy cards on the doors, to ensure that they are...
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We just returned from a two-night stay at the Boston Best Western Terrace Inn. Our party consisted of myself, my husband and our 21 year-old daughter. We were in town to visit our son at BU over Parents Weekend.
First of all, getting ANY hotel during this weekend is 1) a challenge and 2) expensive. It is the same weekend...
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Dear DDinPA,
Thank you so much for the detailed review about the Best Western Terrace Inn Boston! Your words were written with care and we appreciate every detail.
We are pleased that you enjoyed the staff, location, breakfast and cleanliness. Our staff works very hard to ensure the comfort of all of guests. We are especially happy to know that...
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Stayed here for five nights when attending a conference in Boston.
The good things: cheap compared to other places in Boston; convenient for the T subway; area is safe; staff are friendly; free fast wifi; free breakfast (bagels, fruit, coffee, juice, cereal).
Bad things: very dated room, poorly equipped (oven but no pots or pans; coffee filters, cups and coffee...
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Dear MXLondon ,
Thank you for taking the time to write a review for the Best Western Terrace Inn Boston. We are happy that you enjoyed the hotel location, free fast wifi; free breakfast. We are sad to hear that you did not like the room or the subway.
I have shared this review with the staff and am pleased...
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We stayed on Boston for 3 days, really enjoyed this hotel, good breakfast, comfortable beds, clean and moderns bathrooms, really nice room with microware and coffee maker, free internet access, there is a little far away of centre Boston, but is a Train stop just 2 square away, really recommend this hotel, very warm welcome
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Dear alexuk75,
We thank you for the wonderful review of the Best Western Terrace Inn Boston! Our staff works very hard to make the guests happy and we appreciate your kind review. The in-room microwave and coffee maker make things easier for our travelers, as it is very convenient. We hope to see you on a future trip to Boston.
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Okay, it's not the Ritz. . . . but if you are looking for a clean, modest hotel that is convenient to the St. Elizabeth Hospital and the B-line .. as well as FREE wi-fi, FREE breakfast and FREE parking . . look no further. It's in a safe community .. walking distance to a couple of great restaurants (Tasca...
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Dear gailtg,
Thank you for writing such a thoughtful review of the Best Western Terrace Inn. We appreciate your thoughts and ideas and I have passed this review along to the staff. We are pleased that you enjoyed your stay and that you found the location of the hotel to be convenient to many of Boston's great restaurants! We hope...
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