Beautifully appointed historic hotel located in the heart of Back Bay. We were upgraded upon arrival to a junior suite, an unexpected surprise. All staff members were friendly and professional. Our room, and all the common areas were spotlessly maintained daily. There are three dining venues, which we found reasonably priced, and our meals well prepared. The concierge staff members... More

Not a great business hotel. Poor wifi and insufficient plug sockets in the rooms. Rooms were a bit dusty and dingy. Bathroom nice with good Kiehl products. Breakfast ok. Can understand why some like it for atmosphere but honestly that's not what I want in a business hotel - I want things to be predictable and to work. The location... More

Our first trip to Boston was perfect and our room was beautiful with a fantastic view of the street. The entire staff was ALWAYS smiling, helpful in every way and extremely kind. We did the duck tour, trolley tour and walked the streets outside the hotel and enjoyed every minute. We never needed to take a cab or the subway.... More

This hotel has plenty of excellent reviews, so I'm not sure how much I can contribute. In a nutshell: Positives: Excellent Staff Great Location Fantastic Breakfast (included in my room fee) Negatives: Bathroom in my Jr. Suite was small and could use a renovation. Overall: I would highly recommend this hotel. I had a wonderful stay.

Spent 3 delightful nights at this hotel over Memorial Day Weekend. What a class act! We were lucky to have a fantastic suite and enjoyed every minute of it. Actually the great service started from the moment we pulled up in our car. Quick help in emptying the car, due to the miserable weather we were loaded down with rain... More

We stayed 6 nights so had plenty of time to experienced the place. It's a lovely old hotel full of history and we really enjoyed it. The staff is very professional and so kind. There is nothing they can't do to help and we felt well looked after. The room was great, beds very comfy, as good as at home,... More

We have often stayed at The Lenox and have always been pleased, and our last visit was no exception. We stayed there one night recently when we needed to be in Boston for a medical appointment. First of all it has an unbeatable location on Boylston Street in the heart of the best shopping, parks,museums, cultural activities and restaurants. It... More

Stayed two nights with family at this boutique hotel and had a very relaxed, comfortable stay. The beds were very comfortable, very little noise (especially for light sleepers). Had a problem with television reception so management gave us a free breakfast for the inconvenience. Overall, a great place to stay and location is prime for easy walks to shopping or... More

I loved this hotel! The location, the staff, the rooms, were all great! We stayed for 5 nights at the beginning of May for my birthday. It's not a modern minimalistic hotel, more art deco style rooms and lobby area. In the mornings, there's free tea and coffee in the lobby which you can take away. In the afternoon there's... More