We found the Lenox in Trip Advisor but of course there are always some unhappy comments so you never know for sure until you get there. We stayed there with our 9 yo grand daughter in November and could not have been happier. It's an old but charming in every way from the lay out to the staffing. We had... More

We chose the Lenox for a vacation weekend in Boston and could not have been happier. Excellent, friendly service from the moment we stepped through the door, a fantastic location in the Back Bay, a very spacious and well-appointed room (the suites and junior suites have working fireplaces - its worth the charges to upgrade) and an extroadinary list of... More

This is a beautiful boutique hotel in a prime location in Boston with outstanding customer service! Have stayed in other Boston hotels and this is tops on our list. Terrific restaurants if you wish not to venture out during your stay. Tastefully decorated and most comfortable rooms. Inviting lobby with fireplace and seasonal beverages and cookies. Aveda bath products and... More

Hubby had a evening meeting so I tagged along for the overnight. I felt quite safe and actually sat in the Solas bar and had a drink while watching a football game on the TV. I felt comfortable and welcome. The room was great. The bed was quite comfortable and the room size was generous. The valet and front desk... More

We held our wedding reception at the Lenox Hotel four years ago and recenlty returned for a weekend visit. We can not say enough wonderful things about the Lenox family and staff. From the momemt we arrived to the moment we left, the staff was incrediably warm, friendly, skilled and on their "A+" game. They have redone the lobby ladies... More

My daughter booked rooms at the Lenox for her out of town wedding guests. The hotel was great at letting us add on more rooms as needed at the wedding rate. Very helpful. They were even able to find a room for the bride's Grandmother at the last minute at the wedding rate even though the date to book was... More

Just returned to the UK from a 5 night stay at The Lenox staying in a Junior Suite. The hotel, the room, the staff, the location, the food, the bar (an Irish Pub) were all Superb! The staff throughout the hotel were all very helpful, polite and courteous and they all understood my english accent (Most Bostonians struggled to understand... More

I have stayed at a number of hotels in Boston and the Lenox is at the top of my list right now. The staff is exceptional and will go out of their way to help. Though small, the hotel is in an exceptional location with lots of shoppring and sites nearby. There is a great bar, a fun restaurant and... More

If you are in Boston for shopping, this is the place. If you are in Boston for visiting, this is the place. If you are in Boston for restaurants, this is the place. Choices galore. As for the Hotel, great rooms (we had one with a fireplace) and great friendly service. Concierge and staff will suggest the perfect restaurant that... More