My wife and I recently spent a night at the Mandarin Oriental to celebrate an anniversary. We ended up having a very nice time with the staff and the spa being the highlights. To begin with, however, we were placed in a room right next to some kind of a service entrance. We had paid for a relatively nice room... More

We absolutely loved our stay at the Mandarin Oriental this last weekend in January. The service is impeccable. The staff went out of their way to be accommodating. From the front desk, to the bellmen, to the concierge, to the spa staff, to the restaurant manager. We had a great, relaxing time, which was exactly what we needed. I would... More

Everything about the stay was absolutely perfect. Hotel staff was super courteous and helpful in every regard! Will definitely look to stay at at a MO on our next trip. Location is great as well to walk around Back Bay. More

We stayed in a regular room over a long weekend. It was a great base given its proximity to Newbury Street, the Prudential and Copley shopping malls, and the Boston Common. The staff were terrific and always welcoming. The restaurant and bar were warm with good drinks and food. The rooms were very comfortable for two and it was a... More

Such excellent service at this hotel! We really enjoyed our elegant room with a wonderful deep tub, separate shower and makeup area. The only complaint is that our hot water didn't work unless we ran it for 10 min....Our complementary Mandarin Tea Service was a nice touch! We liked that the mall was connected to our hotel so that we... More

If you can get in here at a reasonable rate, stay here! This hotel is beautiful and in a great location which is close to everything (prudential center mall, Newbury street, back bay, restaurants & shops). It's newly built so the amenities are top notch. I love the Asian feel when you walk into the room-nice music, slippers, dimmed lights... More

I don't normally stay at such an upscale hotel. I honestly feel that it isn't worth the money to go to such an expensive hotel. It is a lovely hotel and atmosphere but not so lovely that it is double the price of most nice hotels. Everything extra has a cost. There was not free wifi or coffee in the... More

We stayed at the Mandarin Oriental on Boylston Street over new year 2011/2012 as it was a friends 40th birthday and she naturally wanted to do something special. New Year there was great fun although we both were suffering from jet lag and our partners were betting on whether we would actually be awake to see in 2012!! You cannot... More

I stay here about once a month. Great service, great restaurants, spacious and well appointed rooms. I work out of the Pru when I am in Boston, and the hotel is connected through the mall. It could not be more convenient. More