I stayed here for business. My biggest complaint was that my room was not ready at check in time and I became cranky and tired without a room to go to. I would not say the clerks at the front desk were particularly kind or apologetic either. That said, my deluxe king room was very comfortable and pretty. The bathroom... More

I have traveled to various Fairmont properties through the US and Canada and was shocked at the lack of care and inferior service received in Boston.I spent 5 days here and it never got better. Let me start by saying Boston is a beautiful city and the location of this hotel is IDEAL for enjoying all that Boston offers, Loved... More

This is a beautiful hotel, formerly a musem, and the tiled entrance is stunning. Service, as per all Fairmonts, is slick. Rooms are nice, and the rooftop gym is well equipped and has a nice view across Copley Square. If you are a President's Club member, you get the hire of a decent BMW MTB for free. Take the bike... More

This is a lovely, well run, hotel. However, as I sipped a $13 cocktail, I asked if there were any peanuts. I was sweetly told that since the renovation they don't serve peanuts. The cocktail was serve without a napkin. Really??? At these price points? Take a page from other first class hotel bars and embellish your cocktails. The Oak... More

I stayed at the Copley Plaza for three nights during a business trip. The hotel is in a great location, right across the street from Copley square. The lobby and public areas are stunning (think beautiful chandeliers, heavy fabrics, lots of seating nooks, etc.). The doormen were extremely friendly and helpful. My room was good sized and I had a... More

We stayed at the Copley Plaza for 3 nights in May prior to leaving on a cruise. We had booked the hotel through the cruise line - the room we were assigned was not what we expected so asked for a better room - which, of course, cost more but was well worth it. Of particular note was the exceptional... More

We have stayed at the Fairmont at DC before but chose Boston as a treat for our 35th Anniversary. Booked a room on the Gold floor which gives complimentary access to the Gold Lounge. Room was pleasant and had a bottle of chilled Prosecco waiting for us. Very pleasant staff especially in the Gold Lounge. Nothing too much trouble, whether... More

Great service at Reception. Big bedroom, tiny bathroom. Great Continental breakfast upstairs. Wonderful bar & restaurant downstairs. Great location. Wonderful, helpful Concierge. Not cheap. Not modern. Not funky. Just a grand old lady of a hotel.

During my stay in Boston, I had some solo time and as a Fairmont Platinum member, I thought the Fairmont Copley Plaza would be a very central (close to subway) and posh place to stay during a business / study trip trip. I must say, it was so pristine and clean and totally close to all the hip restaurants and... More