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Comfort Suites Biltmore Square Mall

2.5 of 5
890 Brevard Road, Asheville, NC 28806
Hotel amenities
Comfort Suites Biltmore Square Mall
Ranked #26 of 58 hotels in Asheville
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248 reviews from our community

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Date Rating
Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We needed a per friendly property in the Asheville area and this seemed to fit the bill. Due to the proximity of the Biltmore tourist attraction, this motel is not inexpensive and there is a $25 pet fee on top of it. Very clean, close to lots of good restaurants and shopping if you desire. It had the smallest bathroom... More

Was this review helpful? Yes
See 2 more reviews by Bookchic for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
20 May 2013

Thank you for taking the time to review us on Trip Advisor. We are glad that you found our hotel to be clean & a convenient option for you while traveling with your pet. We regret that you found the bathroom to be small & the walls to be thin. We do hope that you stay with us in the... More

Nixa, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

We spent two days at the Comfort Suites Biltmore Square. The staff was great and very helpful. We purchased our tickets for the Biltmore Estates there at a reduced rate. There are several restaurants within walking distance. The room was very clean and comfortable. The breakfast covered all the bases, eggs, cereal, waffles, sausage and fruit . I would highly... More

Was this review helpful? Yes 1
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
16 May 2013

We thank you for taking the time to review us on Trip Advisor. We are glad to hear that you enjoyed your stay with. We hope to see you again in the future. More

Indiana
Top Contributor
86 reviews 86 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 11 May 2013 via mobile

I frequently stay at Comfort Suites so thought I would give this one a try. Sometimes I travel with a little dog and this place is pet friendly. It seemed very busy but was still quiet. Room looked updated although I wish all Comfort Suites would get rid of the peach bed covers that seem to be in every one... More

Was this review helpful? Yes
See 16 more reviews by carocross61 for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thank you for taking the time to review us on Trip Advisor. We are glad that you liked our convenient location. We are updating our bedding this fall! We are excited to see the fresh new look. I hope that you stay with us again! More

Carolina Beach, North Carolina
Top Contributor
58 reviews 58 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

I am making this my go to hotel on my frequents to Asheville for business. I booked a jacuzzi suite for $101 which was great! The room was clean and stocked, equiped with fridge and microwave. Jacuzzi wasnt an old dirty thing that you would normally see in a $100 room...it seemed relativly new (see pic). Nice big flat TV... More

Was this review helpful? Yes 1
See 2 more reviews by TravisTompkins for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

We are so glad to hear that you enjoyed our Whirlpool suite! We look forward to having you as our guest again soon! More

Newberry
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 May 2013

We originally were booked for two nights and decided to stay an additional two nights. The staff was very accomadating. The breakfast was more than adequate: eggs, sausage, biscuits, gravy, waffles, fruit, juice, etc. The hotel was accessible to the Blue Ridge Parkway and Asheville Downtown.

Was this review helpful? Yes
See 3 more reviews by LARRY S for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

We are so glad to hear that you enjoyed your stay with us! Thank you for taking the time to review Comfort Suites Biltmore on Trip Advisor. More

Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 April 2013

We stayed here while passing through to Florida and had a very pleasant stay. I read the reviews prior to making a reservation and have to say that some of the complaints such as room issues or elevator concerns, I did not find. Unless you are looking to ride a roller coaster, the elevator is just fine. The rooms are... More

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CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thank you for your review! We are glad that you and your family enjoyed your stay with us. We look forward to welcoming you back the next time you are in Asheville! More

Old Saybrook, Connecticut
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 April 2013

you get what you pay for and we did. I stayed with my family of 5 in 2 rooms which were clean and had great size tv. the negatives were the one elevator, small bathroom and same protein every morning. the staff was helpful

Was this review helpful? Yes
See 9 more reviews by lklucky for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thank you for your review. We are glad that you enjoyed our spacious rooms & new TVs. We regret the lack of protein variety at breakfast. We will look into rotating it. We hope to see you again soon! More

Roswell, Georgia
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 15 April 2013

Hotel is located on the perimeter of local mall the is almost vacant. We stayed two evenings, Friday and Saturday. Front entrance is under construction with limited access and parking. Computer system was down when we tried to check in and was asked to return in an hour. Saturday morning breakfast was impossible because of four bus loads of students... More

Was this review helpful? Yes
See 3 more reviews by rocknout_11 for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thank you for taking the time to review us on Trip Advisor. It sounds like you stayed with us when everything seemed to be going wrong. Our Front Entrance was hit by a truck & is now repaired, the computer system was down before check in that day but we were able to get folks checked in at our 3pm... More

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 April 2013 via mobile

Our room was very pleasant and thankfully quiet during our first stay here. Unfortunately as has been commented by others, it was also during the weekend when the basketball team was there. If the hotel accepts future reservations for other teen teams, they will need to vastly improve their staffing to avoid future less then positive reviews. I also very... More

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See 3 more reviews by Psrman Y for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thank you for providing us with your feedback. We will review our staffing for when we have sports teams in the hotel. We do realize that this can be an inconvenience. We understand that the elevator can also be slow. Thank you for your patience. We do hope that when you return you stay in one of our whirlpool suites.... More

Pigeon Forge, Tennessee
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 March 2013

Nice room, comfortable beds, and CLEAN!! I didn't like the fact you cant close the drapes although we were on the 5th floor it still bothered me. Our room had an ironing board, hairdryer, mini-fridge and a sleeper sofa. The only down side of this was the girls basketball team also staying there- during breakfast we watched them touch the... More

Was this review helpful? Yes
See 3 more reviews by lovineveryminofit for Asheville
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
14 May 2013

Thanks for your review! We regret that other guest's made breakfast unenjoyable for you. Our drapes all close (the blackout drape is behind the set of sheers). We are glad that you enjoyed your room & that you found our hotel to be clean. Our housekeeping staff works very hard & will be pleased to see your review. We look... More

 
 
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Additional Information about Comfort Suites Biltmore Square Mall

Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Biltmore Square Mall Hotel
Comfort Suites Asheville
Asheville Comfort Suites
Address: 890 Brevard Road, Asheville, NC 28806
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotels in Asheville
#25 Family Hotels in Asheville
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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