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Holiday Inn Hotel & Suites Asheville Downtown

3.0 of 5
42 Tunnel Rd, Asheville, NC 28805
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Holiday Inn Hotel & Suites Asheville Downtown
Ranked #25 of 58 hotels in Asheville
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223 reviews from our community

Traveller rating
    82
    90
    36
    10
    5
See reviews for
Families
48
 
Couples
96
 
Solo
25
 
Business
33
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 4 May 2013

Front desk staff went out of their way to assist me with something that I needed their help with. The housekeeping staff were very friendly and helpful. Overall, exceptional people and exceptional service~ Joni

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
6 May 2013

Thank You for sharing your positive experience about our hotel. We are glad that you enjoyed your stay and our staff was there to assist you in any way to make sure stay more enjoyable. Please come back and see us. More

London, UK
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 26 April 2013

My friend and I stayed one night only. We had a room each. Both rooms were very clean, spacious, comfortable and great value for money. The beds were very comfortable and the rooms quiet. We had a great nights sleep. The staff on the front desk were very friendly and the lady serving at the bar very helpful. This hotel... More

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
29 April 2013

Thank You for posting a review about our hotel. We are glad that you enjoyed your stay with us and appreciate you giving us feedback on our employees too. Please keep us in mind for your future lodging needs when you visit Asheville, NC. More

Rio Grande, New Jersey
Top Contributor
94 reviews 94 reviews
46 hotel reviews
Reviews in 39 cities Reviews in 39 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 19 April 2013

This hotel is not downtown, but on the 'outside' of the tunnel on Tunnel Road. Most will access it from Interstate 240, and from there is can be a little tough to find. Access is from a traffic light on Tunnel, and there is only a small sign at the turn that is shared with the Cracker Barrel and Outback... More

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
22 April 2013

Thank you for taking the time to review our hotel, and thank you for staying with us! As I'm sure you read in other reviews we are not allowed to have a sign near the road due to city laws. We do usually tell people to look for the outback sign and turn at that traffic signal. Hopefully your review... More

Niles, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2013

This hotel is not downtown! More like a mile from downtown, you will be driving. That, however, is the biggest knock against the place. The staff was courteous, the pool area small but indoor/outdoor, the hot tub was hot but for some reason did not have any air being infused in the jets. The room was a two bedroom King... More

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Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
29 April 2013

Thank You for posting a review about our hotel. We are glad that you enjoyed your stay with us. We are about 1.5 miles from downtown and therefore were given the downtown name, since we are the closest Holiday Inn to downtown. Please come back and visit us soon. More

Raleigh, NC
Top Contributor
71 reviews 71 reviews
45 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 19 March 2013

My wife and I have stayed at this hotel twice in the last couple of years. The first time we booked directly and the second time we booked through Priceline. This last stay was for one evening on our road trip. Staff: Only interacted with one member of the staff. He was courteous. Room: The room was pretty standard for... More

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
4 April 2013

Thank you so much for not only staying with us again, but for reviewing our property and giving us a great idea. We are not allowed to have a sign on the road because of a city ordinance, we typically tell people to look for the outback sign as we share a common parking area. We try to make things... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 March 2013

Hotel was clean and the views were quite pretty. Only a short drive into the downtown core of Asheville and to the Biltmore VIllage area. You do need a car to get around, but cabs are fairly cheap (though hard to find). The staff were really helpful and were quite knowledgeable about tourist options.

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
15 March 2013

Thank You for taking time to write a review about our hotel. We are glad that you enjoyed your stay with us. Please keep us in mind on your next trip to Asheville, NC. More

Long Island, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 March 2013

My friend and I stayed here a couple of years ago and thought it was very clean and a great price. The staff was friendly. The pool was clean also and we used it every night, there was a hot tub too which we used as well. There is an Outback steak house right next store which was convenient and... More

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
15 March 2013

Thank You for writing a review about our hotel. We are glad to hear that you enjoyed your stay with us and are our repeat guest and hope that you will keep us in mind for your future lodging needs. More

New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 February 2013

On a recent trip to Florida my husband and I stopped at a Holiday Inn every time we needed an overnight or longer stay along the way. What I love about this hotel chain is consistency! No matter the city we were greeted by courteous, helpful and pleasant employees from the clerk at check-in, to the waitress at the restaurant... More

Was this review helpful? Yes
See 2 more reviews by WorkingWoman13 for Asheville
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
1 March 2013

Wonderful!! We are so glad that not only did you enjoy your time with us on your last stay but that in the future you plan to stay with us again. Thank you for taking the time to review our property and Im happy to hear that our staff and hotel property lived up to your Holiday Inn brand expectations.... More

charlotte nc
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 22 February 2013

Firstly, this property is not Downtown. I knew this in advance as should anyone looking for accommodations that does their own searching. That being said: hotel is relatively new, very clean and well maintained. It is 5 minutes from downtown by car. Emily at the front desk checked us in quickly and efficiently. She gave us exactly what i had... More

Was this review helpful? Yes
See 6 more reviews by andywayne1 for Asheville
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
25 February 2013

Thank you so much for review our property and I'm very glad to hear that your stay was everything that you wanted. As you stated and have read before we are the closeted Holiday Inn to downtown which is why it is in our name. Im also glad to hear that the next time you visit the area you will... More

Atlanta
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 February 2013

Stayed here one night a couple of weeks ago. Nice, clean hotel but about 1 1/2 miles from downtown. You would not want to walk this 1 /12 miles. It is a nice clean hotel with friendly staff and is located in an area more like an exit on the interstate with a lot of fast food restaurants, cracker barrel,... More

Was this review helpful? Yes
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review
25 February 2013

Thank you for taking the time to review our property. As you stated we are about 1.5 miles from the city center. We are called the downtown location because we are the closest Holiday Inn to the downtown area. I hope that your on your next visit to the Asheville area you will stay with us again. More

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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Asheville
#31 Family Hotels in Asheville
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' LCD TVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor mineral pool and spa, a 24-hour gift shop and Hersh's Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. ... more   less 
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