The hotel was new and nice. The staff was very accomidating with a late check out for us. The breakfast was good and the pancake maker was a hit. Would definitely recommend this hotel even if it was a little pricey for the area

the door to the room slams hard, the sink faucet dripped, the fan in the bathroom didn't work, and I heard that the hard-boiled eggs at breakfast were shriveled. One of the front desk people was dressed very sloppily, and one didn't seem to care about our complaints. the landscaping is not tended, and the hotel is only a year... More

Very clean and spacious rooms, friendly service, good equipment in fitness room and pool, good breakfast (continuously was checked if everything was available, well maintained buffet; great job of the lady who took care!) Absolutely worth staying when in Los Alamos!

got to the hotel and checked in. All was ok, seemed like the check-in man was new to the job. We didn't get a thank you for being a platinum member, or anything. We assumed the hotel was full because there was also no upgrade. The room was ok. We were a little disappointed that the room did not have... More

This is not our first stay at HIE in Los Alamos and won't be our last. Once again, we found the hotel to be really clean and fairly well stocked. We stayed in one of the suites with a full kitchen. Like an earlier reviewer, I found the bed very comfortable, but didn't like the fiber-fill pillows (firm or soft).... More

we came back in to town for a family visit. Growing up there I knew options weren't always te best but we were excited to see a holiday inn express. It seemed to be staffed by high school kids but the service was decent. only bummer was out phone didn't get great reception in our room facing the canyon.

Just had a one night stay here in Los Alamos. This is a nice hotel that seems to be fairly new. Enjoyed my brief stay. Room was very clean and the breakfast was hot and fresh. I would recommend if you go to Los Alamos...not many other choices in town and this is by far the best choice.

Hotel uses the browns and tans of the region in their decor. King room was spacious with a work station and chair. Bed was comfortable but the 2 firm and 2 soft fiber-fill pillows were not to my liking. TV is a 32" flat screen with many cable channels and wifi is powerful and free. The lighting in for the... More

My family stayed here during Spring Break 2013. We chose Los Alamos as our base camp as it is no more than an hour drive from Santa Fe, Taos, Bandolier, Jemez National Monument and many other awesome attractions of Northern NM. We have been to a lot of family Spring Break locales, and to a person; this is the new... More