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Hotel Vertigo

2.5 of 5
940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
Hotel amenities
Hotel Vertigo
Ranked #68 of 235 hotels in San Francisco
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587 reviews from our community

Traveller rating
    166
    277
    92
    30
    22
See reviews for
Families
49
 
Couples
317
 
Solo
57
 
Business
27
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Top Contributor
58 reviews 58 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Stayed here during a holiday to the US, with SF being the first stop. First impressions were good, desk staff was friendly and efficient, check in was hassle free. Rooms are in a funky decor, white and orange themed, really liked it. Cons - bed is pretty small, walls are thin and you can hear every little noise from your... More

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Milton Keynes, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We arrived at Hotel Vertigo at around 10.30am due to an early flight. We were not expecting to be able to check in at that time, however the receptionist advised that they had one room available and they had no problem with us checking in early. We were really pleased with this and glad that we would be able to... More

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See 7 more reviews by Rhiannon L for San Francisco
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

Was so impressed with the modern, quirky decor & the incredible value in a very expensive city for hotels. Would absolutely say you must stay here. The service was great, loads of space & a nice clean room.

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San Francisco
1 review
4 of 5 stars Reviewed 11 May 2013

very clean, nice people. easy check-in and check-out. valet parking was a bit expensive, only point missing was the opportunity for room service. couldn't find that. but i would recommend it! the location is very central, you can easily get to every place you like to see.

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Review collected in partnership with Easytobook.com

Madrid
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 11 May 2013

This hotel is a basic budget hotel, but a bit above it. This is an old hotel and not new, it may have had a make over at some point but it is quite old in places. There is no breakfast and the coffee served by the die of the lobby in the morning is just that, a vacuum flask... More

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Canberra, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 May 2013

Hotel Vertigo has a relaxed atmosphere, clean comfortable rooms and helpful staff. There are a number of small cafes and public transport nearby. The rooms are certainly different decorated in orange and white and the stair case is unique. For me the only drawback was the distance from Powell Street BART. On most days it was fine but with luggage... More

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Haiyi, Manager at Hotel Vertigo, responded to this review
11 May 2013

Dear Jane2901, Thank you for a great review! We are extremely pleased to hear how much you enjoyed your stay. We sincerely appreciate the time you took to provide your comments and feedback. We hope that you'll join us again soon, and we look forward to your return to the Hotel Vertigo. Best Regards, Luis Morales Hotel Manager More

Manchester
1 review
4 of 5 stars Reviewed 9 May 2013

We enjoyed our stay in the Vertigo. Firstly the decor has a stylish, fresh edge - not just the lobby but throughout the rooms. Our room was a good size and a with a double bed. The bathroom was clean and the toiletries made a really nice difference. We overlooked an internal courtyard so not much of a view but... More

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Haiyi, Manager at Hotel Vertigo, responded to this review
11 May 2013

Dear Michael80Manche, Thank you for taking the time to offer this review. I’m happy that you enjoyed your stay and found our location to be convenient, that the room was to your satisfactory and you were also happy with the cleanliness and the toiletries. Thank you so much for your 4-star review as it validates the pride we take in... More

Burlington
1 review
4 of 5 stars Reviewed 9 May 2013

We were looking for a unique hotel experience in the downtown and were not disappointed. The service from the front desk was friendly and very helpful and went over and above to make our stay welcome. We were within walking distance from Union Square which allows you to experience shopping, dining and transportation hubs. Would highly recommend this cool place... More

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Review collected in partnership with Easytobook.com

Haiyi, Manager at Hotel Vertigo, responded to this review
11 May 2013

Dear Victor S, Thank you so much for offering your comments. I do appreciate you taking the time to recognize our staff and to our convenient location. We hope your travels lead you back to San Francisco sometime soon. Best regards, Luis Morales Hotel Manager More

Lancashire
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 29 April 2013

We stopped at Hotel Vertigo on returning to San Francisco after a couple of nights in Yosemite. We were very happy with Hotel Carlton across the road but the room rate was cheaper for the one night hence the move. On arrival the staff were helpful enough but the place didn't compare with the Hotel on the opposite side of... More

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See 2 more reviews by AlieCulsh for San Francisco
Haiyi, Manager at Hotel Vertigo, responded to this review
11 May 2013

Dear AlieCulsh, Please accept my apologies that your stay was not as expected. I am disappointed that you were not able to enjoy our hotel due to the type of room that you received and it was not as big as you expected it. I am glad to hear that you were happy with the free wi-fi we provide and... More

Bedford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 April 2013

The room was very big with 2 very large beds and a lovely en-suite with a massive shower. Flat screen TV and safe with a walk in wardrobe area. The maid service was excellent always ensuring everything was stocked as the day we arrived. Beautifully decked out in white and orange and very clean with reception staff only too willing... More

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Haiyi, General Manager at Hotel Vertigo, responded to this review
8 May 2013

Dear JesterAFC, I shared your comments with our entire staff and it makes me happy that we are able to provide exceptional service. Thank you so much for your 4-star review as it validates the pride we take in creating a memorable experience at the Hotel Vertigo for every guest. We appreciate the comments about our walls because that give... More

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Additional Information about Hotel Vertigo

Also Known As:
Vertigo Hotel San Francisco
York Hotel San Francisco
Address: 940 Sutter Street, San Francisco, CA 94109 (Formerly York Hotel)
Region: United States > California > San Francisco
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Wheelchair access
Hotel Style:
#62 Family Hotels in San Francisco
#77 Business Hotels in San Francisco
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hotel Vertigo is a 102-room boutique hotel that is renowned for its simplicity and admired for its unique character. Recently renovated, this non-smoking hotel playfully feeds off the Hitchcock's classic movie, "Vertigo." With rich wood furnishings highlighted with cream and orange accents, it is well suited for vacationers, families, and business travellers alike.Situated in the lower Nob Hill pocket of downtown San Francisco, the convenient location provides easy access to many of the city's top attractions and destinations. Just steps away from Cable Cars, Union Square and the major shopping and theater districts. ... more   less 
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Hotel Vertigo
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