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The Inn at Union Square

3.5 of 5
440 Post Street, San Francisco, CA 94102 (Downtown)
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The Inn at Union Square
Ranked #3 of 235 hotels in San Francisco
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802 reviews from our community

Traveller rating
    568
    188
    27
    15
    4
See reviews for
Families
70
 
Couples
475
 
Solo
55
 
Business
89
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Newburgh, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 May 2013 NEW

We recently stayed at The Inn at Union Square on our way to the Napa Valley. Although our room was smaller than normal the amenities at the hotel exceeded all our expectations. The staff is very helpful and go out of their way to make your stay memorable. The breakfast and evening wine reception were excellent and provided a means... More

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Auckland Central, New Zealand
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

The Inn at Union Square has the tiniest front entrance and when I walked in, I wondered what my travel agent had booked me into. I was travelling alone, so wanted somewhere I felt safe in the heart of SF, and this place fitted the bill perfectly. The greeting on arrival was so friendly, and it remained that way every... More

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See 5 more reviews by skiathite for San Francisco
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

The Inn at Union Square was recommended to me by a friend who stays there during frequent visits to San Francisco. This small hotel more than lived up to expectations set by my friend and by the positive reviews on Trip Advisor, and is an oasis right in the midst of the Union Square bustle. The entire staff is friendly,... More

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UK
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We chose this hotel on the basis of the excellent reviews already received, and I'm so glad we did. The location, just a step away from Union Square, is excellent, the rooms are spotlessly clean with nice touches such Aveda products in the bathroom and free tea, coffee, water and cookies just down the hall. Nice continental breakfast included in... More

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See 3 more reviews by Spanishfan for San Francisco
Fareham
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed at the Inn at Union Square for one night prior to our cruise and four nights on our return. The hotel is everything we could of wished for. Don’t expect a large marbled foyer on entry, it isn't that sort of hotel but don’t let that put you off. On our first arrival we were climbing out of... More

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See 3 more reviews by tonyandanne for San Francisco
IAUSManager, General Manager at The Inn at Union Square, responded to this review
22 May 2013

Dear Valued Guest, Thank you for taking the time to write a wonderful review. We are pleased you enjoy our staff as they are always eager to extend exceptional service to our guests. We are also thrilled that you enjoyed our guestroom accommodations. It is always great to hear guest comments on our wine hour and it pleases us you... More

Cobourg, Ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We travel a lot for both business and pleasure and can honestly say this was our best hotel experience ever. I'm surprised this hotel is rated #3.......should be #1. Our four night stay was a true pleasure and we can echo all the positive comments you will read in other reviews. We were in San Fran celebrating a 35th anniversary... More

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IAUSManager, General Manager at The Inn at Union Square, responded to this review
17 May 2013

Dear Guest, WOW! To say it was a pleasure to read your review would be an understatement. Thank you for your kind words. We are honored that you chose to celebrate such a milestone with us and let us congratulate you again on your 35th Anniversary! We are pleased to hear that you enjoyed the champagne. Thank you again for... More

Cheltenham, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

An excellent hotel in an excellent location. Rooms very good by UK standards, clean tidy and very welcoming. Free cheese and wine every night. Breakfast .... Strange but works perfect in how it's set up. Looking forward to 2mo's. Not big American breakfast though which after 12 days in US is excellent for us Europeans. Free coffee and tea, free... More

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See 2 more reviews by NyallM for San Francisco
2 reviews
5 of 5 stars Reviewed 14 May 2013 via mobile

I spent a long time researching hotels in SF and wanted something close to Union Square without being too expensive. Having read all the other good reviews about this hotel it seemed to tick all the boxes. Having just stayed there for 5 nights I am happy to say it met and even exceeded my expectations. Friendly staff, very comfortable... More

Was this review helpful? Yes
IAUSManager, General Manager at The Inn at Union Square, responded to this review
17 May 2013

Dear Valued Guest, Thank you for choosing the Inn for your accommodations near Union Square. We appreciate you kind comments about our staff, comfortable guestroom accommodations, central location, and our complimentary breakfast. We look forward to your next stay with us in San Francisco! Kind Regards, Norbert Mede General Manger Inn At Union Square More

Davidson, North Carolina
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 13 May 2013

The staff at The Inn at Union Square were so friendly and accomodating, they really made my stay special! Add to that the great lcoation, reasonable price and free breakfast and wine & cheese...what more could you want? Will certainly return!

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See 2 more reviews by RER1966 for San Francisco
Reno, Nevada
Top Contributor
58 reviews 58 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 11 May 2013

First, let me say that I am extremely picky about hotels and I don't give many five star reviews, but when you come across a gem like the Inn at Union Square, you have to let everyone know! The hotel is lovely, clean and comfortable but what really makes this property shine is the people. Wayne, Ann, Omar, and the... More

Was this review helpful? Yes 2
See 12 more reviews by smalltowngalReno for San Francisco
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Additional Information about The Inn at Union Square

Also Known As:
The Inn At Union Square Hotel San Francisco
The Inn At Union Square Hotel
Hotel At Union Square
At Union Square Hotel
Address: 440 Post Street, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco > Downtown
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Room Service Suites
Hotel Style:
#3 Family Hotels in San Francisco
#3 Business Hotels in San Francisco
#20 Romantic Hotels in San Francisco
Price Range: €€€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 
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