Every year at Christmas time my family tries to spend at least a weekend in San Francisco. The last two years we have stayed at the Donatello and it has become part of our family tradition. It is a combination of old world charm and modern conveniences. The location is ideal, within walking distance of charming restaurants, really rowdy bars... More

This stay was at the end of our 3 and a half week holiday in the US, great way to finish our holiday. The Hotel staff were outstanding, extremely helpful in all areas. They made you feel welcome, which was lovely. Our room was on the 5th floor and faced the Marriott, we had no issues with noise. All facets... More

This hotel is between 3.5-4.0. The location is amazing - Union Square is great and close to everything. I got a room away from the street and could barely hear the street even with the window open. The hotel was very quiet too - I couldn't hear the neighbors at all, the occasional hallway noise was tolerable. The rooms are... More

Being one block down from Union Square is just fabulous. Cable cars, fabulous restaurants and Irish bars within easy walking distance, shopping at hand and good courteous staff too. Not to mention the room exceeded our expectations in San Fran. Large, with all the amenities (including fridge and sink) and aircon. We stayed here the last few days of our... More

Sorry for late review but... We stayed at the Donatello in Sept/11. The location is great. Very close to Union Square, the Cable Cars,HOP-on buses and the Munni. An easy walk to some very good shopping and places to eat. We found all the staff very friendly and extremely helpful. Room: very clean good King bed. We got a room... More

Location is excellent: right by union square. (Nob Hill is nice but the walk up the hill can be tough for some). Service is excellent: Jesus at the front desk and the concierge staff are extremely helpful. the rooms are big for SF hotels (bigger than the standard rooms at the renaissance stanford court, in my opinion). the rooms are... More

The location in Union Square is great. The rooms were not what I had expected. It was a hotel room with a microwave and a tiny refrigerator. There wasn't even a corkscrew! I am a timeshare owner, and this is the worst "timeshare" I have visited. The bed was uncomfortable, and, as a result, I woke up with a sore... More

We enjoyed a three-night stay here in August. We found the room to be outstanding, the customer service well above par, and the location to be ideal. We will try to stay here again when in the area. We found the lounge an ideal spot to relax in the evening. They featured small jazz acts each night of our stay.... More

We stayed here for 5 nights before going to Las Vegas. The hotel room was spacoius and clean and then bed was very very comfortable! The staff were attentive and helpful. Location was excellent we walked pretty much everywhere. We had a good meal at Zingaris and if you dont fancy gooing out one night them this is worth a... More