What a great review! Thank you for posting. We try to know what we are and what we can and cannot do here at The Opal. We do not have the infrastructure to provide a full resort experience or to provide the services that you get from some of the big brand hotels. What we can do, however, is offer... More

I am glad that we could at least be a pleasent surprise to an unexpected beginning to your night in the city. We are indeed right downtown and thus are in the heart of everything you can unfortunately come to expect in a big city. Van Ness is typically well patrolled and we do have 24 hour security, both of... More

I am very glad that our team invited you to wine hour! It is, unfortunately, not something that we can do every day, but it is a great way to relax after a day seeing the city. It is also nice because all of the wine we provide is local California wine. We are very lucky to be in an... More

Thank you for the response. Your review was very detailed and accurate. Thank you for commenting regarding the breakfast! We have Mel's next door if someone wants a more substantial breakfast, our complimentary breakfast is there to help people who want to grab something quick and head out the door. I completely agree that our rooms are on the small... More

I am so glad that you enjoyed your stay. This review is another one that very accurately represents our hotel. I am glad you tried our WiFi and found that it worked well. I use our WiFi all the time and I think that it is excellent and very reliable, even without the $2 upgrade (We have standard WiFi complimentary... More

Thank you for the response! And thank you for mentioning our excellent staff. They are definitely the reason so many people enjoy coming to The Opal over and over again. Our team is friendly, helpful, and knowledgeable about the area. I am also glad you enjoyed your rooms. A caveat for future travelers is that we do have very varied... More

Thank you for your excellent review. You hit all the points that I would want to highlight when talking about our hotel. We are centrally located and offer a great value. The city has so many options and so many different experiences to offer that we try to carve out a niche between savings and service. I am so glad... More

We are so glad you enjoyed your stay! We are very glad that you enjoyed our location. We are about 2 miles from Fisherman's Wharf which is a little far for some to walk, but it is great that you found this convenient. We are also very close to the 47 bus line which runs right to the Wharf. We... More

Thank you for your review! We are very glad that you enjoyed your stay and especially our staff. We do our best to provide a great boutique hotel experience and we are happy that you enjoyed your stay. We look forward to seeing you again here at The Opal! Best Regards, Dierk Demers General Manager More