We had been spoilt with luxurious accommodation in Las Vegas, and so our expectations were high. We drove up to the front of the hotel to be stopped by a policeman advising there was no stopping for virtually the entire block! Fortunately, the door man came out as we were about to leave and directed us around to the rear... More

Just returned from a week here, the hotel certainly met all our expectations for this price range of hotel. I cannot say it was the best as that is subjective in so many ways, however this hotel did not disappoint in any way and we would certainly stay here again. The room was very clean and spacious, we had a... More

Got a great deal through Travel Zoo - room was not big but clean and comfortable ~ complimentary Wifi always nice. Great location near Union Square, close to many stores and restaurants. Very cool old style restaurant (The Daily Grill) on site - we just had cocktails at the very nice bar as kitchen had closed but menu looked decent.... More

Stayed here for 3 nights. On first night no sleep as room at front if hotel . Complained about noise at 3am . Staff offered straight away to change room. Not a new problem for them. Found staff very helpful but would not stay here again . Spoilt 3day city break as had to change rooms , and did not... More

I selected this hotel, because it had great reviews. The hotel is actually two buildings, back to back, one new and one old. I am sure that the rooms in the new section are quite nice, but our stay in the old building turned into four nights from hell. I specifically reserved a room with two beds and made sure... More

Very Good overall experience, small but comfortable and clean room, excellent staff and most of all excellent location. Very convenient next door B/L/D and cocktails restaurant "The Daily Grill". Bus stop across the street and half block from cable car (Powell And Hyde).

Stayed in this hotel in November with family had 2 rooms both quite small and ours very noisy from the boilers had to ask for ear plugs great location within walking distance of everything shopping, tram lines to the harbour restaurants etc staff very nice and rooms clean. Restaurant very nice but you are spoilt for choice in this location... More

My husband had a conference in San Francisco - so I was able to enjoy a few fun days exploring S.F. with my 3 year old daughter. The hotel was in a great location - close to where my husband needed to be for business, and very close to Union Square where you can catch touring double decker buses and... More

The Staff of this hotel is very helpful. We didn't stay there but was lost at night so went in the hotel to ask for direction. The staff was courteous and helpful. The hotel is in the central location. Would stay here next time.