beautifully renovated rooms and hotel in general. Free internet in the rooms and throughout the property appreciated. Paid the $50/d rate extra to access the club lounge and found it worth it. lovely view from the 32nd floor, helpful staff, terrific breakfast (one hot choice, pastries, yogurt, fruit, oatmeal, etc.), heavy hors d'oeuvres, and light desserts. There's always fruit, cookies,... More

This hotel is fantastic. Great location, gorgeous rooms, excellent staff. We are currently staying in an Executive Suite and it is so comfortable. The two room layout makes you feel like you are in your own apartment in the city. The bed is very comfortable and the linens are of excellent quality. Views are to die for. Really, though, the... More

The room is very clean and well maintained. Hotel is very conveniently located and close to union square. Loved the hotel had the facility of having a water dispenser on every floor of the hotel. It makes getting water easy. Had enjoyed my stay.

The hotel and rooms are nicely upgraded and clean. The bed was amazing! The staff was very friendly and helpful. We took the bus at the corner many times to different locations. I would recommend this hotel to anyone!

My husband and I were here for a conference he had so were automatically booked into this hotel. I can assure you I would not have found a better one had I searched on my own! The location is just perfect -- right at Union Square. Union Square is a destination in itself with a large plaza often filled with... More

We stayed for 3 nights at the start and 2 nights at the end of our visit to California. Had a room on 31st floor at the beginning with a great view of the city, could see the Chinatown gateway. Room was very quiet and even on our return when we were on the 12th floor it wasn't noisy. The... More

We had a Suite with an absolutely amazing view of the SanFran skyscrapers! The room was newly refurbished and everything was clean and very nice. We had a strange sound coming out of the aircon one day and the staff were at our room within minutes to fix the problem, so the sound was gone once we raturned to our... More

We stayed at this beautiful hotel in April this year. We were so impressed with the level of luxury in their standard room. So modern and a fabulous view. Staff were so friendly and accommodating of our needs. In a fantastic location surrounded by great shops.

A modern, sophisticated property with possibly and best location for visitors in downtown San Francisco. Smartly renovated, the rooms have extremely comforable beds, great electronic connections, bath appointments and auto shades which really darken the room. Staff is top notch with possibly the finest concierge staff in the business. Lower rooms do encounter street noise but there are 35 floors... More