The hotel is nicely decorated with murals. The room was clean. The frame of the bed sticks out and is easy to bang your foot/leg on so be careful. There were 3 things that were not ideal: 1. Noise from the hall came in pretty well. 2. We were not informed that it would cost us $25 per day to... More

We were quite happy with our one night stay at Hotel Tomo. The front desk staff was friendly and professional. We paid the $25 to park overnight for the convenience. The room was small but perfectly equipped for what we needed for the night. The decor is consistent with Japan town as it is simple and sleek and modern. The... More

I have stayed at this hotel on three separate occasions and on each return trip the service just gets worse. The hotel staff, housekeeping, and management are not guest service oriented. My advise would be to pick a different Joie de Vivre property if you want a great experience on your trip to SF! More

We stayed one night. Perfect location close to Fillmore and all the restaurants and Yoshi's. Spacious room. Parking is self parking below for only $25 a night. Bed was very comfortable and we loved the wild artwork. More

We drove from LA to San francisco, but didnt buy any hotels before we travelled. When we got to San Francisco this was the 3rd hotell we tried. It was the cheapest and had by far the best rooms. Actually, the first room we got had some noise from the window because it wouldnt close proparly, but we asked them... More

Stayed here for 3 nights as part of a 3 week honeymoon to the USA. It is a nice and quiet part of town, and is a far enough separated from the areas of SF that look/feel a little seedy. The walk to Union Square is about 20 minutes, over fairly modest hills, as far as SF is concerned, or... More

Have stayed here a few times over the last few years, but first time under this management and I have to say that the service was super great! The staff could not have been more helpful or courteous, the location in Japan town is wonderful, with plenty of amenities nearby. The rooms well decorated and clean, overall very good value... More

We stayed at Hotel Tomo because it was close to my son's apartment for the last few days of our trip. Hotel Tomo was a pleasant surprise. It used to be a Best Western and now is not and hence we did not get reward points. The rooms had wonderful view on higher floors, being naturally higher. The staff were... More

Tomo hotel was a pleasant surprise. It is extremely well-maintained and had very clean service. For a party of 3, I stayed in a room with double queen beds which was very spacious and comfortable. There was also a mini gym which was a huge plus (although I prefer running outside, my sister was able to utilize the gym in... More