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San Francisco Marriott Union Square

4.0 of 5
480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480) (Downtown)
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Free Breakfast
San Francisco Marriott Union Square
Ranked #47 of 235 hotels in San Francisco
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661 reviews from our community

Traveller rating
    243
    305
    75
    27
    11
See reviews for
Families
132
 
Couples
167
 
Solo
54
 
Business
163
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Santa Ana Heights, California
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Whenever I stay in SF, this is my hotel. I've stayed at several other Marriott properties in the city and some non- Marriott hotels, but this hotel has the best service, location, cleanliness and room layouts. You can take the BART in from Oakland and get off at Market. Walk straight up Powell, past Union Square and the hotel is... More

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See 2 more reviews by JRinOC for San Francisco
New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 21 May 2013 NEW

The location is right near (but not on) Union Square, which makes this hotel relatively quiet. The staff is extremely attentive (e.g., always opening doors for entering or exiting guests) and helpful (e.g., asking if I wanted a mini fridge). The views from the upper floors are excellent, and the rooms seem to have been recently redone. The ergonomic desk... More

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See 2 more reviews by MFA202 for San Francisco
New York
Top Contributor
91 reviews 91 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

The hotel is tucked into Union Square. The upper level views are spectacular. Caring staff. Great base for walking. Parking is expensive so find another place to park and walk. Much more personable than the huge San Francisco Marriott.

Was this review helpful? Yes 1
Chicago, Ilinois
Top Contributor
207 reviews 207 reviews
53 hotel reviews
Reviews in 53 cities Reviews in 53 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

This property is well-situated in the Union Square district. It is a pleasant walk to the Moscone Center, at which the conference I was attending was held. We held some concurrent business meetings here: the meeting rooms were spacious and well-equipped. Catered food was pretty good. Fitness center is good; but tends to be crowded in the morning. Sleeping rooms,... More

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See 8 more reviews by Orso52 for San Francisco
Minneapolis, Minnesota
Top Contributor
134 reviews 134 reviews
45 hotel reviews
Reviews in 53 cities Reviews in 53 cities
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 15 May 2013

We used this hotel for our incentive program consisting of around 150 attendees. We had a wonderful experience! The staff was great to work with, we were especially fond of Victor the banquet captain, he was so helpful all week. I was immediately impressed with the property, it was one of the nicer Marriotts I have ever stayed at. It... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 May 2013

This is a new Marriott and it definitely shows. Most Marriotts feature out-of-date decors in their rooms, but the room decor at this Marriott is very modern while also consistent with the Marriott brand. It is a great location and within walking distance to many key SF spots and restaurants. The Concierge Lounge features a great view of the Macy's... More

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Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 May 2013

We booked this hotel 2 weeks prior to travel. It gave us a great rate, compared to others in the area. Great location, a few blocks from all the great shopping, right around the corner to China town, you can catch the bus around the corner. Cabs easy to get. Room clean & quite, never heard another person in the... More

Was this review helpful? Yes 1
See 2 more reviews by catskierMichigan for San Francisco
Auburn, CA
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 7 May 2013

This was a nicely maintained Marriott's hotel with squeaky clean rooms, comfortable beds, and a very nice restaurant. We actually tried going to a couple of nearby Italian restaurants for dinner before deciding to eat at the hotel. One was right across the street (Scala). We looked at the posted menu and found that a dinner salad was $12, the... More

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Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 May 2013

This hotel is centrally located and right next to the trolly on Powell Street. This is extremely convenient, but I would recommend ear plugs because the bells from the trolly ding at all times of the day and night. The hotel staff is extremely friendly and always willing to help out, very nice. The lobby is a nice quiet place... More

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Santo Domingo, Dominican Republic
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is a standard Marriott hotel, with all that you are accustomed to in the Marriott brand. Lobby is small and feels cramped. Check in and check out was a breeze. Elevators seemed old, but worked fine. Room: We got a room in a high floor that had a nice view. The bed was too soft for our taste. The... More

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See 2 more reviews by pfm81 for San Francisco
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Additional Information about San Francisco Marriott Union Square

Also Known As:
San Francisco Marriott Union Square Hotel
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
San Francisco Marriott
Crowne Plaza Union Square
Address: 480 Sutter Street, San Francisco, CA 94108 (Formerly Hotel 480)
Phone Number:
Region: United States > California > San Francisco > Downtown
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#19 Luxury Hotels in San Francisco
#48 Family Hotels in San Francisco
#49 Business Hotels in San Francisco
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 
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