We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Maui Resort & Spa

4.0 of 5
2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Sheraton Maui Resort & Spa
Ranked #19 of 29 hotels in Lahaina
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

2,216 reviews from our community

Traveller rating
    1,023
    744
    282
    98
    69
See reviews for
Families
423
 
Couples
1176
 
Solo
36
 
Business
68
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Rosville, CA
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed here for 5 nights in May 2013. We are SPG Platinum. Used points. We were upgraded to an ocean front in building 6. It is a little bit of a hike but we didn't mind the extra walking. May is a slower month in Maui. Each restaurant we went to on Front St we were able to get... More

Was this review helpful? Yes
Carlsbad, CA
Top Contributor
83 reviews 83 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We enjoyed our stay at the Sheraton and would stay here again if we wanted to be in West Maui. We had a deluxe oceanfront room in Building 6 on Black Rock that was large and well-maintained. The beds were comfortable and the sheets were soft (something my wife always notices). The balcony was large and had a good view.... More

Was this review helpful? Yes
See 2 more reviews by MarkCC for Lahaina
Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 19 May 2013 NEW

We arrived on a Friday night and I was expecting the worst since I wasn't going to really be able to see our view from the room. We booked an Ocean View King. King was not guaranteed and we ended up with two doubles. That was disappointing and thought maybe we should have been comped a breakfast but when we... More

Was this review helpful? Yes
See 2 more reviews by REBECCA S for Lahaina
Orlando, Florida
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I read one negative review, and it misrepresented this place, I suspect, because the writer was just angry. Not only is this hotel beautiful, clean, and current its decor, it is a special place. The pool and grassy area between the hotel and the pool are immaculate. The beach is gorgeous, and there is a unique lava cliff formation on... More

Was this review helpful? Yes 3
Pasco, Washington
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

My wife and I booked through Costco for an anniversary trip and let me first say that this place was NOT cheap. It is a pricey resort and you can expect to be nickel and dimed your entire stay. But we knew this going in and planned for this to be the case. I would say that we both felt... More

Was this review helpful? Yes 2
See 4 more reviews by myklrl for Lahaina
Bellingham, Washington
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW

Our hotel stay was wonderful, we spent our 15th anniversary at this hotel. We had no issues with the hotel, food, housekeeping everything was wonderful. DO NOT FALL FOR THE SPG, SEE OUR NEWEST PROPERTY. THEY PROMISE A 50% OFF COUPON TO USE AT ANOTHER TIME TO LISTEN TO THERE PRESENTATION. THIS COUPON IS VALUELESS, IT IS OFF THE RACK... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

This was an awesome vacation and the hotel and location were great. Staff wasn't to bad either a everybody seemed so friendly. It's not a 5 star but it is a solid 4 star hotel.This was our first trip to Hawaii and I don't think I have any complaints.

Was this review helpful? Yes 2
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review
16 May 2013

Aloha and mahalo for taking a moment to share your experience. We are happy to hear you enjoyed your stay at our beautiful resort and found our staff to be friendly. We look forward to welcoming you back on your next Maui vacation. Mahalo, Guest Experience Team More

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 12 May 2013

Our family of 3 recently returned from a week's vacation in Maui. We had the pleasure of staying at the Westin Resort for 4 nights and thoroughly enjoyed ourselves. For our last 2 nights, we decided to try the Sheraton. This was a mistake. Our stay at the Sheraton was a complete disappointment from start to finish. Advertised as a... More

Was this review helpful? Yes 6
See 2 more reviews by jl0ve for Lahaina
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review
16 May 2013

Aloha and mahalo for taking the time to express your concerns and disappointment. We apologize for the inconveniences you experienced and that our resort was not up to your standards. We understand that our Front Office Manager has reached out to you to help resolve issues and learn more about your stay. We hope you will give our resort a... More

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 12 May 2013

This is a tough review for me because this resort was great, but not necessarily great for me. The Sheraton was really a beautiful place to stay while in Maui. The grounds were beautiful and well maintained. The resort is right on the beach, and there are some great amenities (beach bar, lazy river, nice pool, etc). The rooms were... More

Was this review helpful? Yes 4
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review
16 May 2013

Aloha, Thank you for taking the time to share your experience and feedback. We are excited to hear the great things you have to share about our resort. We are sad you weren't able to enjoy our resort, but it's great to hear you were out adventuring and enjoying the island. We hope to welcome you back to our beautiful... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

Our first visit to Sheraton Maui and the Bell staff greeted us on arrival (04/27-28/2013). While I was check-in, which was a breeze, the bell staff kept my car A/c running so my wife does not get baked. It was 90 degrees.When we got the bags out, they welcomed us warmly, with Leis.The clean quite room was on the second... More

Was this review helpful? Yes 1
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review
15 May 2013

Aloha, Thank you for sharing your experience from your recent stay at our resort. We are delighted to hear you had such an enjoyable stay. We will be sure to share your kind words with our staff. We look forward to welcoming you back to our beautiful resort again soon. Mahalo, Guest Experience Team More

Honua Kai Resort & Spa
Great value on a similar hotel
Lahaina, Maui
4.5 of 5 stars 1,356 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Lahaina
Trendy
Paia Inn Hotel
Paia Inn Hotel 5.0 of 5 stars 478 reviews
Luxury
Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria... 4.0 of 5 stars 2,245 reviews
Near the beach
Aston Kaanapali Shores
Aston Kaanapali Shores 4.0 of 5 stars 1,461 reviews
Near the beach
Ritz-Carlton, Kapalua
Ritz-Carlton, Kapalua 4.5 of 5 stars 1,473 reviews
Show Prices ABS:HotelCheckRates-d1102016?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111788?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87290?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111843?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Lahaina
Four Seasons Resort Maui at Wail... 5.0 of 5 stars 2,262 reviews Honua Kai Resort & Spa 4.5 of 5 stars 1,356 reviews The Westin Kaanapali Ocean Resor... 4.5 of 5 stars 1,749 reviews Westin Maui Resort And Spa 4.0 of 5 stars 2,425 reviews
Show Prices ABS:HotelCheckRates-d87397?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1372538?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d278711?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d111849?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 29 hotels in Lahaina, ranked by popularity

Been to Sheraton Maui Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Maui Resort & Spa

Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Sheraton Maui Hotel
Sheraton Maui
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort
Sheraton Maui Resort & Spa Lahaina
Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Lahaina
#5 Luxury Hotels in Lahaina
#10 Top resorts Hotels in Lahaina
#14 On the Beach Hotels in Lahaina
#17 Family Hotels in Lahaina
Price Range: €€€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Booking.com, Travelocity, Priceline, BookIt.com, Venere and Hotels.com so you can book your Sheraton Maui Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Maui Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Maui Resort & Spa
Show the lowest price for this hotel (from our partners)
Show Prices