We went with a group so I saw several units in addition to ours. This is a large condo compex with units rented by several companies including Aston as well as Suite Paradise among others. Caution: units have no air conditioning. We went in January so it wasn't a big deal but this needs to be better noted more clearly...
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Thank you for sharing your comments and feedback on TripAdvisor. I appreciate the "GOOD NEWS"! Our team at Aston Poipu Kai is willing and ready to make visitors to Kauai have a great vacation.
We look forward to having you stay with again!
Aloha,
Malana deSilva
General Manager
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We were in room 301. My parents (both 70), wife and two boys (Almost 2 and 5) were in a two bedroom garden view condo. They provided a crib for our younger son. They put in a new refrigerator the day we got there. The place was nice. Free internet, flat screen TV, a short walk to two pools (one...
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If you want to stay in someone's retirement nest egg 'condo' well this is the place for you! It is nothing like the promo pictures posted on the internet. We were booked to stay 4 days in a garden apartment. Due to a flight delay we arrived at about 8:30pm to find the office closed.After a lengthy search we found...
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I sincerely apologize that your accommodations did not meet your expectations. There is a variety of decor in the condos and some are a little dated. We are delingently addressing these issues with our owners.
I do hope you enjoyed Kauai and consider returning in the near future.
Aloha,
Malana deSilva
General Manager
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We have been to Kauai many times & prefer staying in condos since hotel/restaurant dining can be expensive! The BAD NEWS: Condo is not on the beach, but close enough to drive or walk...lots of road work between Lihue & Poipu at this time, so expect to crawl along that corridor especially rush hour. THE GOOD NEWS: The two of...
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Our condo was in excellent condition and a 5 minute walk to the ocean. everything was included as far as for cooking, stove ,microwave,refrigerator all in working order as well as a dishwasher . We were able to drive to the local grocery store and stocked up on food as eating out gets to be very very expensive. Of course...
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This was our second trip to Kauai, as well as our second staying in a condo style property. We were extremely happy with our choice at Aston Poipu Kai. From the well appointed room, meticulously kept grounds, and proximity to the beach, what's there not to like? I would recommend this property to a friend, and plan on returning there...
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The rooms vary significantly. Ours was by far the worst out of the group we were with. Besides not having been remodeled, the dishwasher was not bolted down and therefore was quite a hazard when loading. There was not enough dishes for cooking, the fridge was rusted, the bathroom was in a state of disrepair, and there was no daily...
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Aloha! I am terribly sorry that your accommodations did not meet your expectations. As this is a secure site, I cannot research the exact room number you were in. I would very much like to take a personal look at this unit and be sure it is on our renovation list. I will provide you my e-mail address if you...
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This place was very old and our room smelled like moldy. There were spider webs by all the door the fridge was disgusting ...and to top it off my husband and i got back to our room after dinner to find our iPad and charger were stolen. Since this place is so old and outdated they have no tracking of...
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. I am terribly sorry that your vacation was tarnished with this event. This type of activity is unusual and distressing. Most everyone on Kauai is connected to the tourism industry in some manner.
I hope that you enjoyed the island and that we may have the opportunity to have you visit Kauai again.
Sincerely,
Malana deSilva
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My husband and I spent our honeymoon in Kauai, and stayed at the Aston at Poipu Kai. It was amazing! We want to go back! It was the best vacation ever. Everything about the resort was perfect!
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My family and I stayed at the Aston Poipu Kai one year ago-- we wish we were back there right now! Reading reviews on here, we called management immediately after booking our room online to ensure that we were put into an updated room when we arrived. After a little bit of a rough start where we had some issues...
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Fantastic!
Can't wait to see you back.
Thank you for staying with us!
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