The room was clean and the staff was very nice. The best smoked salmon I've had in years served to me at the lounge. The over-medium eggs were more like well done and I've had far better hash browns . The coffee in the room was awful, so you might want to avoid it.

My room had visible stains on the carpet, a poor patch job, disheveled and tired looking bed lines, drapes, towels, and furniture. The bathroom had stray hairs on the floor. The carpet had not been vacuumed. The stairwell smelled of old urine and vomit. The morning after my stay, I had to wait in the lobby for several hours due... More

We have family in town and stay here at least twice a year. I'm surprised by the amount of poor reviews because we love it here. Our rooms are always very clean and nice. The front office staff is always super friendly and check in is seamless. Parking is sufficient and we always get a free drink ticket for the... More

Stayed here during a conference. It was OK at best. Had to get new keys 3 times as they just wouldn't work. The room never felt clean. I swear one night about 3 a.m. it sounded like one of my neighbors was playing darts on our adjoining wall. Heater was noisy also. Staff was good, but overwhelmed trying to satisfy... More

Stopped here because it accepts dogs. Fortunately the first thing we did in the room was check the floor where we found pieces of candy & popcorn under the bedspreads. That led to looking around some more, when we found old newspapers & dirt on top of the TV cabinet. Instead of outlets there was a network of extension cords.... More

Despite the location and the price, this hotel was not worth our time. The service was horrible and the front desk staff was very unorganized. We were first given a room that was already occupied (scary!), and our second room had not bern cleaned at 10 pm. After calling the front desk no one came to clean it, so we... More

My wife and I stayed at this hotel for a one-night stay 2 weeks ago, and had an awful time. The "non-smoking" room reeked of smoke and deodorant, and, when I complained to the desk, was told that there were no other rooms available until the next night. There was no elevator, and all the non-smoking rooms were on the... More

I can't say much bad ABOUT THIS PLACE... I was in Gillette for almost 2 weeks and enjoyed my stay very much. The rooms are clean and well kept. The Hotel has LOT's to offer. Some rooms are inside halls and Some have Inside as well as Outside doors, (good for smokers). GREAT restaurant! I had 3 or 4 mails... More

This was the worst place we stayed on our whole 2 week trip. When we checked in we asked if there was an elevator to the 2nd floor, I had a health problem at the time and the man at the front desk laughed and said it was only a couple of steps. He was very rude and condescending. It... More