I have not stayed at the property but live in Whitewater. The place hasn't had a good reputation for quite a while, as reflected in the reviews. However, the motel was sold in late 2012 and the new owners closed it for months until May 2013 in order to do a very comprehensive makeover. I went to the open house... More

We stayed here for a wedding we were attending across the street. The customer service at this hotel was great! The lady that checked us in and out was one of the most pleasant I have ever encountered. She even called our room once we were in it, to make sure everything was ok. Not what I expected from a... More

We stayed here for 2 nights and this motel was dirty and gross. Carpets were severely stained in the hallways and in the room and we found food particles all over the room from the previous guests. You would think in a great town like Whitewater that the small town folks would run a wonderful motel - Think again and... More

We stayed 3 nights and had no problems. A little pricey for the amenities, and a skimpy breakfast, but good room maintenance and cleaning. Nice to have the extra blanket and pillow available in the room as i'm not sure how well the heat worked. Quiet area of a small town, next to a nice supper club and a couple... More

I too have reported this business to the Better Business Bureau. If you had a bad experience please report it to the BBB and then maybe they will take notice. I accidentally called this hotel and booked a room instead of the Lake Mills location. Kalya did not say on the phone that it was ABVI in Whitewater, so I... More

I booked this hotel so that I could have easy access to kettle morraine state park. The people who work there are very friendly and helpful, although clueless. Not a problem, that is what the internet is for. The rooms are musty, my sink leaked, it had an older cathode ray tv. But was nice and quiet! 129 a night... More

Very dirty, and musty smelling which means mold. I love cheap hotels and I would never stay here again. Spend the extra $10 and find some place better. They charged us around $120 a night. I can't believe it and didn't stick with the original price and the customer service is horrible! Our bathroom didn't even have a light in... More

I was in town on a business trip so I had the opportunity to experience various shifts of the staff including the lousy attitude of several of the front desk receptionists. The staff seemed to all be college aged students from the local university and the motel was not very busy while I visited. These were the most unattentive ,lazy,sour... More

This hotel as the worst customer service I have ever experienced. They don't stand by what they tell the customer. The establishment is not well kept, carpet is tearing/coming up, lobby is dark with loud TV, the place smells like bleach, and the receptionist was not professional. When asked to speak to a manager or the owner you just get... More