Thank you so much for taking your time to review our hotel. I understand how important a first impression is and I would like to apologizes for the unprofessional appearance of one of my employees. I will address the check in issues you experienced with both my front desk and housekeeping, so this doesn't happen in the future. Thank you... More

Thank you very much for reviewing our hotel and sharing your experience. I am glad that we were able to provide a clean room at an affordable price for you and your family. Our pool will remain open and a lift will be installed to meet the ADA requirements, but unfortunately our hot tub will remain closed. Thank you again... More

Thank you so much for taking your time and reviewing our hotel. We appreciate all comments and suggestions from each and every guest. I do want to apologize for the cleanliness issues your experience. I have addressed the issues you had experience with my housekeeping staff to make sure future guests do not experience the same issues. As for the... More

Thank you so much for taking your time and reviewing our hotel. We appreciate that you stay with us and especially want to thank you for your kind review. It is great to hear that our accommodations were adequate and that our team member's were able to positively affect your stay. From everyone at the Comfort Inn, we wish your... More

Thank you for taking your time to review our hotel. I understand the inconvenience of not have hair free sheets. When you contacted the front desk and requested new sheets, the front desk should of acted in a more reasonable/ timely fashion. I will address the issues you experienced with my front desk staff and make sure future guests do... More

Thank you so much for your kind review of our hotel. We appreciate that you stay with us and especially want to thank you for your nice comments. I know it is an inconvenience not to have an elevator, but we do try to accommodate any guest requests during their stay. Happy future travels to you and we hope you... More

Thank you for taking the time to post a review of our property. We pride ourselves on providing clean rooms and friendly customer service at an affordable price. I'm sorry our hotel accommodations were not to your liking. Kindly accept my sincere apologies for the inconvenience this may have caused you. More

Thank you for taking the time to post a review of our property. We accommodate many guests each evening, and we strive to make their stay a satisfying stay. We work hard to neutralize any odors in our guest rooms and its disappointing to hear that you had a musty smell in your room. Kindly accept our sincere apologies for... More

Hello Sherry, Thank you very much for taking your time to review your stay at the Onalaska Comfort Inn. I understand the inconvenience of not having a elevator or laundry facility on site. I would like to apologize for inconvenience this caused you during your stay. We do try to accommodate any guest requests during your stay and would of... More