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Country Inn & Suites Summersville

106 Merchants Walk Shopping Center, Summersville, WV 26651
Hotel amenities
Country Inn & Suites Summersville
Ranked #6 of 6 hotels in Summersville
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37 reviews from our community

    Trip type
Traveller rating
    7
    10
    7
    10
    3
Date Rating
Parry Sound, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 January 2013

I have stayed at this hotel before and decided to stop there again recently. When I produced by Carlson card at check in, I was told the premises were no longer operated by Country Inn & Suites and it was currently operating as Summersville Inn & Suites! it is not currently affiliated to any hotel brand but a notice in... More

Was this review helpful? Yes 2
Rochester, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 November 2012

We stayed one night in September of 2012 while traveling. Changed room because first room was not clean. Second room wasn't much better. Old carpet and bedding and floor needed a good vacuum. Had to call front desk for missing items in bathroom. Pool was OK but hot tub was not hot, it was cold. What's the point! Wouldn't stay... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 November 2012

Tried to make a reservation online but couldn't specify a king size bed. Called to make a reservation but got there and found out our room didn't have a refrigerator which we needed for medication storage. I've stayed at Country Inn and Suites a lot and this was the first time I didn't get a fridge. Didn't even think to... More

Was this review helpful? Yes 1
Lowland, NC
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 August 2012

I stayed here from Aug 17 to Aug 21the staff was very helpful we were looking for things to do and Felish helped even looking up phone numbers and asking the next day about our day out. I would say even if it is an older Hotel the staff and and Service was great. I will stay here again.

Was this review helpful? Yes 1
Orlando, Florida
1 review
2 of 5 stars Reviewed 9 August 2012

I have stayed here several times before but my stay 8/2/12-8/5/12 was far below par. The desk staff acted like I was interrupting her and usually sit down behind the counter where she could not be seen. Things were the that clean. The internet did not work most of the time. The pillows and towels were very old thin and... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 July 2012 via mobile

From time of reservation, staff and management were abrupt and rude, providing minimal assistance to out of town travelers. Room was not ready at 4pm despite published 3pm check in. Staff members on cell phones, no uniforms for housekeepers, putting their personal conversations above guests questions was just first impression. Upon receiving our room found no towels, hair all over... More

Was this review helpful? Yes 1
Debbie R, General Manager at Country Inn & Suites Summersville, responded to this review
30 July 2012

On behalf of the staff and management I would like to say how sorry I am for the concerns that your had during your stay. These things should have never happen. Again I am sorry and I hope that in the future you will give us another change to provide you with the service that our guest deserve. Thank you... More

Hampton, TN
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 July 2012

We stayed at Country Inn on June 30, 2012--the night after a massive storm came through the region. We drove into the area from NE Tenn not knowing the severity of the storm the night before. Once we learned of the storm and knew that so many people were without power, we tried to call the hotel but were unable... More

Was this review helpful? Yes 1
Debbie R, General Manager at Country Inn & Suites Summersville, responded to this review
30 July 2012

I'm sorry for the problems that your experienced during your stay. I know it was a huge inconvenience to you for the power outage and other things going on at the hotel during storm.We tried to accommodate our guests the best that we could during this very difficult time. Again we apologize for the not being able to provide the... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 July 2012

We stayed in this hotel 2 times (Aug 2010 & Aug 2011) on our way back from vacation in North Carolina. It is very clean & well-maintained property with quite decent breakfast area, friendly staff and great location. I recommend this hotel as a safe stop during long trips. There are few restaurants around as well as Walmart Supercentre.

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 28 May 2012

We have stayed at this hotel before...in fact I believe that this was the very first Country Inn & Suites we ever stayed at (a few years ago). The hotel is in a good location; the rooms are comfy and clean. What has always attracted me to Country Inn & Suites, however, is their hot/cold breakfast bar. It's filled with... More

Was this review helpful? Yes 1
Rochester, New York
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 April 2012

There were some maintanance issues with one of the rooms we rented. Had a pluged sink, light did not work by bed, no clock at all in room, and door handle to bathroom did not work. Traveled with family so had 2 rooms. Other room was ok. Pool was nice. Breakfast in the morning good, they just need to fix... More

Was this review helpful? Yes 2
Baymont Inn & Suites Summersville
Great value on a similar hotel
Summersville, WV
4 of 5 stars 129 Reviews
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Additional Information about Country Inn & Suites Summersville

Also Known As:
Country Inn & Suites Summersville Hotel Summersville
Country Inn & Suites Summersville Hotel
Country Inn And Suites Summersville
Country Inn Summersville
Summersville Country Inn
Address: 106 Merchants Walk Shopping Center, Summersville, WV 26651
Region: United States > West Virginia > Summersville
Amenities:
Fitness Centre Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Summersville
Price Range:
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Country Inn & Suites Summersville
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