We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Cross Lanes hotels

Comfort Inn Charleston WV

3.0 of 5
102 Racer Drive, Cross Lanes, WV 25313
Hotel amenities
Comfort Inn Charleston WV
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Hotels.com
and 5 more sites!
72%
Ranked #3 of 4 hotels in Cross Lanes
Most recent review
Write a Review

84 reviews from our community

    Trip type
Traveller rating
    40
    19
    17
    6
    2
Date Rating
1 review
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

My family just spent 8 days at the Comfort Inn at Charleston while my husband coached in the North/South All-Star game. It was very clean with an extremely friendly staff. Staying there by myself with two young children, I felt safe with the coded doors, personnel present, and well-lit parking lots. It is very centrally located and we were close... More

Was this review helpful? Yes
Greensburg, Indiana
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

Everyone at the hotel was very friendly and went out of their way to be helpful. The hotel was very clean and convenient to restaurants and stores. The only thing that I didn't like was the free breakfast, it didn't have a good taste. Anyway it was free, right? The pool and spa are absolutely wonderful! We totally enjoyed the... More

Was this review helpful? Yes
Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 12 June 2013 NEW

No elevator! One key card did not work and even when fixed you had to wiggle and jiggle to get the reader to work. Remote was broken and when replaced we had to reprogram it ourselves! Bed was uncomfortable. Coffee pot was disgusting. Had to wear socks because carpet was weirdly sticky. I could go on...and I won't go back.

Was this review helpful? Yes
ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review
13 June 2013

Thank you for taking the time to share your comments. We appreciate your willingness to do so because it let's us know what we are doing right and in this case what we can do to improve. We hope you will stay with us again to show you that your experience is not typical of how we wish to present... More

Wood Dale, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 9 June 2013

Rooms were small and need updating, that being said, they were clean, just off the interstate, TGIF across the street, and two clean nice sized pools (indoor & outdoor) for the kids. I would recommend for a stopover or if traveling with children and a pool is important.

Was this review helpful? Yes
ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review
10 June 2013

Thank you for your feedback on how clean our rooms are and the fact that you enjoyed the pools. We will have some of our newly renovated rooms available in just a few days. Please ask for one your next trip to our hotel. Our indoor and ourdoor pools will make kids from all over excited and we are happy... More

Cary, North Carolina, United States
1 review
5 of 5 stars Reviewed 22 May 2013

We stopped here on a two day drive from Chicago to Raleigh with young kids. The whole family was very happy that we pushed the extra hour the first day so we could enjoy a final morning of vacation 'in Hawaii' before reaching home. My spouse was able to enjoy the saloon and let his eyes relax while I got... More

Was this review helpful? Yes
ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review
23 May 2013

Thank you so much for sharing the details of your enjoyment while staying with us. We look forward to seeing you again soon. =) More

Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013

My husband and I need a place to stay on a long drive and opted for this hotel. The lobby and dining area are beautiful but the rest of the hotel is a bit dated. Since they are remodeling, I assume that the rooms will also be updated. That said, I have zero complaints about the staff, the cleanliness of... More

Was this review helpful? Yes
ComfortInnWV, General Manager at Comfort Inn Charleston WV, responded to this review
23 May 2013

Thank you for taking the time to share your feedback with us. We appreciate your business and look forward to reserving you one of our newly renovated rooms in the very near future. See you next trip! =) More

Dundalk, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

I stayed here because I unexpectedly had to spent an extra night in the Charleston area on a house hunting trip since I'll be moving soon. I discovered this place in a coupon book and it was one of the most impressive hotel experiences I have had. I especially MUST point out the pool and fitness center facilities. There was... More

Was this review helpful? Yes 1
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
13 May 2013

Thank you very much for taking the time to share your experience with everyone! We really appreciate the feedback and will share it with our team. I will also be sure to let Bruce know his assistance was appreciated. We look forward to seeing you again soon! Thank you again! =) More

Columbia, South Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here over the weekend with my family. We checked in late and the guy at the desk was excellent and very attentive. Our room was clean and relaxing. The pool and hot tub are the hotels best feature. The onsite bar does is a nice feature too. The beds are not as comfortable as you would except from a... More

Was this review helpful? Yes
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
7 May 2013

Thank you for your feedback! We are happy that our front desk associate was accomodating and your stay was enjoyable. Please be sure to stay with us again soon! More

Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 May 2013

I stayed at this hotel while travelling through WV. staff was great, pool and spa were excellent, clean and well kept, very good breakfast. everyone here is friendly and helpful. Good golf nearby and nice,no smoking, casino about 1/2 mile away.came in handy on a rainy afternoon. I would stay here anytime again...A1 bar and grille on site.

Was this review helpful? Yes
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
6 May 2013

Thank you so much for your review. We are thrilled to hear such positive feedback. We appreciate your business and hope to see you again real soon! =) More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 20 April 2013

Everything was so great. We were greeted and given all the information required to choose our room. Gail and Joyce at the Front Desk were professional but super friendly and gave us the feeling that we were staying with friends. The room was immaculate, even the windows sparkled. There were more than enough towels. (Big, fluffy, soft towels!) The housekeeping... More

Was this review helpful? Yes
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
22 April 2013

Hello Barbara, Thank you so very much for taking the time to share your experience with everyone. We greatly appreciate your feedback and are thrilled that you enjoyed your stay. We look forward to seeing you again in the future! =) More

 
 
Comfort Inn Charleston WV
Check-in Check-in Check-out Check-out
 
 
Sleep Inn
Great value on a similar hotel
Charleston, WV
4.5 of 5 stars 116 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Cross Lanes
Good for business
Hampton Inn Charleston - Downtown
Hampton Inn Charleston - Downtow... 4.0 of 5 stars 114 reviews
Near the beach
Red Roof Inn Charleston - Kanawha City
Red Roof Inn Charleston - Kanawh... 3.5 of 5 stars 86 reviews
Great value
Days Inn Charleston East
Days Inn Charleston East 3.5 of 5 stars 104 reviews
Show Prices ABS:HotelCheckRates-d224471?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d100232?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d216844?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Cross Lanes
Sleep Inn 4.5 of 5 stars 116 reviews Sleep Inn & Suites 4.5 of 5 stars 77 reviews Mardi Gras Casino & Resort 4.5 of 5 stars 119 reviews Holiday Inn & Suites Charleston ... 4.0 of 5 stars 103 reviews
Show Prices ABS:HotelCheckRates-d124280?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d124281?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1961261?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d141924?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 4 hotels in Cross Lanes, ranked by popularity

Been to Comfort Inn Charleston WV? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Comfort Inn Charleston WV

Also Known As:
Comfort Inn Charleston Wv Hotel
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
Address: 102 Racer Drive, Cross Lanes, WV 25313
Region: United States > West Virginia > Cross Lanes
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Cross Lanes
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the suburbs of Charleston, West Virginia, we offer a convenient location to area shopping, dining and attractions. The Comfort Inn Charleston is also next to the Mardi Gras Casino.We have 137 well-appointed, all non-smoking rooms, an Indoor Pool with Waterfall and Spa, an Outdoor Pool also, plus our own Fitness Center, a Business Center with High-Speed Internet and don't forget the Lazy Dog Saloon! And of course, one of our favorite features: Free Continental Breakfast in our West Virginia Room Offered 7 Days a Week Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices.We also offer some unique services and features you may not find at every hotel, such as: Picnic Area with grill Pet-Friendly Rooms (Based on Availability) Coffee Bar in Lobby - fresh coffee with cookies (24 hours) Rewards for frequent visitors. The one of a kind, Choice Hotel® experience! From the moment you arrive at Comfort Inn, we want you to relax and feel at home. Our helpful staff is there to welcome you, and you'll find everything to suit your needs! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Choice Hotels, Venere, Priceline, Cheap Tickets and Tingo so you can book your Comfort Inn Charleston WV reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn Charleston WV, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Comfort Inn Charleston WV
Show the lowest price for this hotel
Check-in Check-in Check-out Check-out
Show Prices