Stayed here for 2+ weeks.
Staff were great from the front desk to the wait staff. Rooms were clean and large with microwave and bar fridge. Breakfast had all you could ask for from fresh fruit to made to order eggs and omelets. Hot maple syrup for the waffles.
The American Grill was a great place to eat after a...
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Thank you for staying with us and sharing your experience. We truly enjoyed having you as our guest over the extended time of your stay and look forward to having you come back to visit. I agree that we do have a great owner that is very involved and who thoroughly enjoys catering to the needs of our guests. He...
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We stay here often when visiting family in Yakima and have never had an issue.
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Thank you so much for being one of our loyal guests. I do hope that you consider this your home-away-from-home during visits and appreciate you taking the time to share your experience. Come back again soon!
Warm Regards,
Lisa Vallejo
General Manager
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We stayed at the Hilton Garden Inn Yakima for 2 nights.
We had a corner room that was very large. We looked onto the main street.
The room seemed recently updated. There was a nice area with a microwave and a fridge and a few shelves for our wine and snacks.
The bathroom was very nice.
The staff was probably...
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What a great review of the Hilton Garden Inn Yakima! I am so happy that you found our service and accommodations worth recommending to others. I do believe that our team members are the greatest asset that we have at our property and am very grateful that you took the time to share your experience. I agree, we do have...
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We only stayed here a couple of nights for business, but the same road warrior experience is found at this hotel as most of the HGIs.
Rooms are fine and could use a little updating, but are not old. The bathroom was spacious and there was good water pressure. I'm always impressed that this chain of hotel has the softest...
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Please accept my apologies for the challenges that you experienced during your stay with us. There are no excuses for the lack of service when requesting additional coffee and coffee cups and I have personally met with our team members to ensure that something of this nature does not happen again in the future. I am disappointed that you felt...
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This was our second stay at the HGI in Yakima and we were pleased once again. The staff is friendly and helpful in all areas from the front desk to the restaurant. We had a wonderful brunch with made to order omelettes, eggs, and french toast (complimentary through Hilton Honors), and the chef was eager to make anything you could...
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Thank you so much for taking the time to share your experience with us! I am happy to hear that you were able to enjoy a wonderful breakfast topped off with a great football game :) I sincerely appreciate the kind words that you shared about our team members and know that they appreciate it as well.
In reference to...
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Enjoyed the night there, I'm only giving it average because the room was clean, the location was decent, and everything was average. Average is not bad. They did let me store my bike inside which was nice of them. Would stay there again if I was in Yakima- though I would try to push through to somewhere closer to the...
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I sincerely appreciate your comments regarding your stay with us! Of course it is our goal to be above average but I can appreciate your wanting to be closer to our beautiful vineyards located in the lower valley. We do have great wine tasting rooms within walking distance of our hotel where you can get a little taste of what...
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I thought this hotel was very nice. Probably one of your better options when staying in Yakima. The rooms are fairly inexpensive and are nice, clean and spacious. The location is good on the main drag and the parking is an outside lot next to the hotel.
The only downsides are the hotel bar was closed at 10pm (maybe because...
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Thank you for your kind words about your recent stay with us. We are definitely in a great location in the heart of downtown Yakima where there are many venues within walking distance of the hotel. I also wanted to note that we do have complimentary underground parking as well as the open parking lot located next to the hotel....
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Similar to most Hilton Garden Inns in terms of a decent business center, good food, and free wi-fi. The staff, from housekeeping, to barkeeping, restaurant, and the front desk were superb. Since my departure flight time was later in the afternoon, the front desk staff (Esmerelda) went above and beyond to stretch my checkout time. I give this one a...
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Thank you so much for taking the time to share your experience while staying here at the Hilton Garden Inn Yakima! I sincerely appreciate you recognizing the service that you experienced in all departments of our hotel and for recognizing Esmeralda in her efforts to provide a convenient and stress-free checkout. I am very proud of the great staff we...
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Enjoyed my overnight visit. Comfortable and clean room. A little noisy as I was on the Yakima Ave South side. Reasonable price. Good restaurant. Had a nice breakfast. Wait staff was nice up front. Couldn't really have asked for more from a short stay. Did see it was the top place to stay in Yakima according to the newspaper for...
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Thank you for sharing your experience with us. It is great to hear that you enjoyed your stay and I certainly enjoyed sharing your kind words with our team! We pride ourselves in providing a consistent level of warmth and hospitality to all of our guests.
There are times when traffic can be a little heavy on the Yakima Avenue...
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We recently stayed here on two separate occasions when we were going and coming back from Spokane. Yakima is a great half-way point and has some really good restaurants. For that reason, we never eat in the hotel. The hotel has some pluses, such as flat screen tvs, good restaurants within walking distance, and underground parking in bad weather, but...
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Thank you for bringing these matters to our attention so that I may offer my apologies for your experience. I am disappointed that your second visit with us was not as good as the first. I appreciate the opportunity to address your concerns.
All of our King rooms have a Garden Sleep System bed with an adjustable knob on each...
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