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All 32 Tacoma hotels

Hotel Murano

4.0 of 5
1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
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Hotel Murano
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92%
Ranked #1 of 32 hotels in Tacoma
Most recent review
5 of 5 stars Reviewed 19 June 2013
Anne M Salem, Oregon
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601 reviews from our community

Traveller rating
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    33
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    7
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Families
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Couples
199
 
Solo
58
 
Business
215
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Salem, Oregon
1 review
5 of 5 stars Reviewed 19 June 2013 NEW

Beautiful lobby, comfortable room, excellent, friendly service, good price if you include discounts suggested by person taking my reservation. Note: most small things cost extra - they have an honor bar in your room with snacks/drinks that will be charged to your bill.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 June 2013 NEW via mobile

We were just driving by, from the Oregon coast. Wanted someplace nice, different than the beach hotels. Love this hotel, great glass art and very nice rooms. The room service was unusual, they just dropped off the tray, and left without setting up the dinner table as we have been used to. However, we were upgraded to a suite unexpectedly... More

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Sequim, Washington
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

On check-in we found our room to be directly beside the elevator. We called the Front Desk and were moved to another room. Beautiful decor throughout reminding you very much of Europe/Italy! The rooms are well-appointed with luxury toiletries, upscale linens, modern bathrooms with robes; great decor. All rooms have unusual amenity of an iPod docking station with iPods available... More

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See 2 more reviews by SusieFlutist for Tacoma
Stan K, Manager at Hotel Murano, responded to this review
17 June 2013

Thank you for this great feedback. We're glad you had a wonderful stay with us. I'm sorry about the initial frustration with your room, but I'm happy our front desk could get that sorted out for you. I appreciate you mentioning our unique amenities and fun decor— we like to think of ourselves as a modern hotel with the comforts... More

Indianola
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 June 2013

Highly recommend Hotel Murano in Tacoma WA for it's clean, modern luxury style, wonderful artwork on each floor by different artists, good food in Bite restaurant on site. Best hotel pillows I've ever used.

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Stan K, Manager at Hotel Murano, responded to this review
10 June 2013

Sonja, Thank you for this thoughtful review. I am happy you had a chance to look around at our hotel art — we are so fortunate to have such a unique collection. Next time you need a getaway, we would love for you to stay with us... our pillows are calling your name! All the best, Stan Kott, General Manager More

Kamloops, Canada
Top Contributor
90 reviews 90 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 7 June 2013

so stylish and modern. best part is the BEDS. they are amazing. lots of art everywhere too. food is very very good. impeccable service, by very attentive staff. good location. highly recommend you check it out.

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Stan K, Manager at Hotel Murano, responded to this review
10 June 2013

Thanks for this great review! We appreciate you taking the time out of your day to share this feedback. Our food and beverage offerings are ever changing (and seasonal) based upon the feedback of guests like you, and I am glad to see we were able to satisfy your needs. Thanks for the shout out to our service as well...... More

Tacoma, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 June 2013

We had a great time at the Murano this weekend. The rooms are spacious and well appointed. It was fun to borrow an Ipod already loaded with several genres of music. We had a corner room which was perfect for hosting a get together before going to see Tony & Tina's wedding at the Rialto Theater. We had room service... More

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Stan K, Manager at Hotel Murano, responded to this review
5 June 2013

Thank you for this glowing review! We're glad you were impressed with our fun amenities, but more importantly, we're happy you thought our service was so friendly! I'll be sure to pass this message along to Dan— this will make his day. Great choice on ordering room service... nothing like breakfast in bed! Next time you need a relaxing getaway,... More

oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 June 2013

We had a wonderful time. The restaurant, Bite, was great and reasonably priced. Local and seasonal with good wind pairing. Premium floor rooms had great breakfast and a wine reception which made the upgrade worth it.

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Stan K, Manager at Hotel Murano, responded to this review
3 June 2013

Thank you for sharing your experience with us! We're so glad you were a fan of BITE— it's definitely not your typical hotel restaurant. I'll be sure to pass this message along to our chef... this will make his day! Next time you need a getaway, we'd love for you to stay with us again. Cheers, Stan Kott, General Manager More

Castle Rock, Colorado
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 June 2013 via mobile

We were all really happy with the hotel. The rooms were nice and clean and had a very modern feel to it. We had an amazing view of the port and downtown and overall enjoyed our stay. The bathrooms are also very nice. We paid just as much at a holiday inn in downtown Seattle, so we really feel like... More

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Stan K, Manager at Hotel Murano, responded to this review
3 June 2013

Lauren, It's wonderful you enjoyed your experience and felt you got your money's worth! I'm glad you appreciated our "modern" feel— we do our best to create a modern vibe while still wanting our guests to feel at home. It's great you took advantage of our view, as well! Next time you need a getaway, we'd love to have you... More

Jamesville, New York, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 May 2013

It was a treat to be surrounded by such fine glass art. The proportions of the lobby space are inventive, the bar and fireside lounge both modern and surprisingly cozy. The only minor drawback was a chilliness away from the fire, due to the high glassy ceilings. But with an original Chuck Close painting behind the sofa, the slivery chandelier... More

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See 3 more reviews by ArtyLake for Tacoma
Stan K, Manager at Hotel Murano, responded to this review
1 June 2013

Thank you so much for this great feedback. We're glad you were impressed with our unique hotel. We work hard to create an environment that's both modern and relaxing, so it's wonderful you were impressed with our artistic decor and comfortable rooms. While it's wonderful you enjoyed your breakfast, I'm sorry you were underwhelmed by our pancakes. What day did... More

Placerville, California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 29 May 2013

The Murano is tastefully decorated with glass art. There is a nice lounge in the entry, a good restaurant on site, and parking is easy. Our room was comfortable, amenities well thought out. The rooms were very clean, the instructions for house keeping easy to manage with door hangers. The staff was pleasant and did their jobs with courtesy. I... More

Was this review helpful? Yes 1
See 3 more reviews by calguyCalifonria for Tacoma
Stan K, Manager at Hotel Murano, responded to this review
30 May 2013

Thank you for sharing your experience with us! We're so glad you were impressed with our glass art, comfy rooms and convenient location. Even though we like to think of ourselves as a "modern" hotel, we still want our guests to feel at home! I will definitely take note of your concern about the noise level. I want to apologize... More

 
 
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Additional Information about Hotel Murano

Also Known As:
Murano Hotel Tacoma
Hotel Murano Tacoma, Washington
Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Phone Number:
Region: United States > Washington > Tacoma
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotels in Tacoma
#1 Romantic Hotels in Tacoma
#1 Family Hotels in Tacoma
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 
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