grand entrance, warm friendly service, nice sized modern rooms, great fresh breakfast. would stay again in a heartbeat. and loved the beautiful glass art exhibit and installations around hotel. More

The customer service at this hotel exceeded my expectations. The only thing I missed was a hot water spa/pool for my sore back. The comfy bed, high quality service and superior restaurant made it all worthwhile. I'll be back! More

My Husband and I stay at this hotel every December and it never disappoints. It is a classy hotel with great customer service. Their pillow menu is wonderful, who doesn't like a perfect pillow? It is very clean and has amazing art work. The Spa on site, Savi, is amazing as well. It is in a great location in downtown... More

My first visit to Tacoma for Business, very impressed. Art gallery in lobby and on each floor. Very attentive staff and large, well appointed rooms. Nice marble bath. Close to where I needed to be. More

I stayed here on a two night trip for a well publicized memorial service. From beginning to end the staff was kind, helpful, and knowledgeable. They even wore blue ribbons in honor of the fallen. The lady bartender was top notch and so pleasant. The concierge was great at his job. From my room on the 18th floor I had... More

A great stay, excellent location downtown, and this has to be the most interesting hotel in the Seattle/Tacoma area! The bartender was really nice andante some mean girlie martinis! More

This was my first time staying at the hotel Murano. The hotel is very nice and the decor is very modern. The rooms were small but comfortable. The work out facility had updated equipment, but they need more treadmills. The workout facility was very full at 5AM. I was suprised that they did not have bottled water in the workout... More

We returned to Seattle and Tacoma and decided to stay at the Hotel Murano again for a couple of nights. Upon returning our first room's comforter appeared to have stains on the bed. The bathroom was cleaned however the toilet must have missed a good cleaning as well. The room shape was very weird and appeared smaller than the previous... More

This was one of the best surprises ever!!!! I had a meeting for my bussiness to attend and this hotel was our host hotel. What a beautiful and artistic environment, along with the excellent staff and I do meen excellent......helpful, prompt, and very personable......Great food and service.....sounds too good to be true????? Thank you for a very sweet surprise, I... More