I was staying at this best western while working for BNSF in the area. I had been at my job site all day and upon returning discovered that someone had entered my room and stolen my laptop computer. When I notified the front desk they contacted the corporate office and I was told it was not there problem. If this... More

My husband had business in Soap Lake, Washington this past weekend. We decided to make it a family overnighter, including our 9 year old child and the puppy. After reading the positive reviews on TA, we chose to stay at the Rama Inn. So glad we did! We were able to get an early check-in, so my child and I... More

My husband and I chose to stay here because we generally have good luck with Best Western hotels. This one wasn't any different. The front desk person was friendly and helpful. Our room was comfortable and clean although the bed was very hard. There is a nice heated swimming pool but the hot tub wasn't very hot. It wasn't even... More

This hotel met our needs just fine. I was a little worried at first because the walls do seem pretty thin, but the guests all quieted down at bedtime - and so it was wonderfully quiet all night. I like to keep the fan running all night, and the fan's level of noise at this hotel was just perfect! The... More

This manager never returns calls, never follows through with promises and has let this hotel go down. After reading the reviews I was so surprised to find how bad the condition of this hotel was. The bathtub was left with used soap and shampoo. My wife could tell the sheets were not washed and the manager is so unfriendly. As... More

We stayed here for my husband's business meeting. The customer service was great and very friendly. Our room was clean although the carpets had some ugly stains in them. The pool was fun for the kids and well as the hot tub. Breakfast was decent with make your own waffles, oatmeal packets, breads, cereals, yogurts, and hot eggs and sausage.... More

As a motel in a small town, you can't expect a lot, but the Best Western brand at least gives you some amenities. The property is clean and seemingly well maintained. It appeared as though a room was being renovated while we were there. It was quiet, though we were there during a holiday weekend, so I suspect there could... More