We enjoyed being in Williamsburg for a long weekend as I went to a conference at William and Mary. We like to take our two dogs wherever we can. This hotel was nearby and allowed dogs. There is dog walk areas close. They gave us a nice big room near a door. Breakfasts were good. Hotel staff were friendly and...
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Thank you so much for telling us about your stay here at the Residence Inn. We are delighted you enjoyed the opportunity to combine your conference with a long weekend with the family (including the dogs), and the the room, breakfast, and staff were all to your liking. We can't wait to see you again.
Sincerely,
Mark Tomlinson
Area General...
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The hotel more than met our expectations! It is set back from the main road, so no road noise, but near lots of good, affordable restaurants. This was not mentioned on the hotel's website, but when we called and asked, the hotel said we could use the indoor pool at the Springhill Suites just across the shared parking lot. Residence...
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Thank you for taking the time to write such a kind review. We strive to provide excellent service and accommodations, so it's wonderful to hear that we've not only met, but exceeded your expectations. We thank you for choosing to stay with us, and look forward to seeing you again on your next visit to Williamsburg.
Warm regards,
Mark Tomlinson...
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While this facility is showing its age and could use a program of renovation, its location and facilities make it an ideal place for families to stay while visiting Colonial Williamsburg; a short drive puts you in the parking lot by the Visitor's Center. Within a few blocks of the Inn there is a restaurant to suit just about every...
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Thank you for your great review. We're glad to see that you were able to enjoy our proximity to attractions and various local restaurants, that you found our rooms to be so suitable to your family's needs, and that our staff was so friendly and helpful. We are very sorry that your stay was disturbed by some of our four-legged...
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We've stayed here a few times and had thought it was up to Marriott standards but were disappointed last weekend. The hotel is showing its age--rooms especially really need to be refreshed. The upholstery of the sofa was worn at the seams, the cushions had almost no padding left. We noticed some stains in the hallway carpeting. We'll probably give...
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Thank you so much for taking time out to tell us about your stay, and for choosing to stay with us on more than one occasion. Your opinion and loyalty are invaluable. We are looking forward to a full renovation this year, so when you return we hope you can continue to enjoy our convenient location, and a new fresh...
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We went for Christmastown @ Busch Gardens and stayed in 1 BR Suite.
Good
-Good price (only 99 incl. all fees/taxes).
-Good Staff
Bad
-Building needs some upkeep on the outside, there were stains on a good bit of exterior walls
-Not too far from Busch Gardens (about 5-7 miles), but still a little further than we wanted
-Bathroom was...
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Thank you so much for taking the time to write a review. We appreciate all comments and use them to continually improve the service we provide. We're very glad that you enjoyed the value and friendly service you received from us, and we sincerely apologize for the hotel's appearance not meeting your expectations as a valued Marriott Rewards Member. We...
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Hotel is well located for visiting the Williamsburg Historic area, but the rooms need a major make-over. We had two rooms (127 & 129 ) that both had sofas well worn and ripped seams. Both had well used kitchen areas with make shift repairs, and the shower in room 129 had a cracked surround that was repaired with the idea...
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Dear Atcretired,
Thank you so much for taking time out to tell us about your stay. We really value your choosing to stay with us and letting us know where we need improvement. We apologize for the worn appearance of your rooms, but we are very happy to say that we will be going through a full renovation in 2012....
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My husband, son and I took a trip to Colonial Williamsburg the first week in October. When we got to the Residence Inn we received a very warm welcome from the staff and the room couldn't have been nicer. We stayed in a two room sweet that had very comfortable beds. We also had a full kitchen and each bedroom...
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Thank you for taking the time to write a review. We very much enjoyed having you here with us and are always happy to hear when we are able to WOW our guests. We have a wonderful team here at the Residence Inn and I am proud to be a part of it.
I hope that you will be able...
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During a road trip with friends we needed a large room somewhere for a decent price. I chose this hotel from my online search options and we were very glad I did. From the moment I walked up to the check-in desk every single employee spoke to me every time they saw me. We didn't meet up with a single...
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I appreciate the time you have taken to write a review about our hotel.
Thank you, for your comments about our employees. I'm very proud to be the manager that supports such a great hospitality driven team of individuals. I will definitely pass your comments on to them.
I'm pleased you were able to join us and enjoy our large...
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Big rooms, open floor kitchenett, with closing bedroom door.. and a free bag of popcorn.
After a long day playing in Busch Gardens, this was the perfect spot to unwind and relax.
I will be back.
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Thank you for taking the time to reveiw our hotel. Thank you for the great comments on our property, we appreciate your feedback.
I'm glad our rooms were spacious enough so you could come back and relax after a busy day in Williamsburg.
We look forward to you visiting the Residence Inn Williamsburg again in the future.
Thanks again for...
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My family stayed here while evacuating our home from Hurricane Irene. Almost everything possible could have gone wrong for us personally, but the general manager and his staff went way beyond their duties to make sure our stay was the best. During the storm, a tree fell on both of our cars. In a matter of minutes, the general manager,...
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Thank your for such a kind note! We are glad that we could make this challenging time a bit easier for you and hope that you will come back and see after our rennovations are completed next spring.
Take care and the best of luck!
Mark Tomlinson,
Area General Manager
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106 Reviews
293 Reviews
