My husband and I celebrated our anniversary here in March. The staff was beyond helpful. We were talking to them and mentioned that the next time we come we may have my mother in law along and wondered if they had any 2 bedroom or connecting rooms. The owner took us on a tour and showed us all of the... More

While this hotel is directly on the boardwalk and all rooms face the ocean, it is in bad need of remodeling. The floor is covered in nasty carpet, the bathtub, while it is a whirlpool tub is so large for the bathroom you have to step out into the main room to dry off. The room smelled musty when we... More

I have been coming back to this hotel for several years, the place is a very romantic get away. The rooms have always been very clean, even though they have some age to them. The spacious Jacuzzi fireplace rooms along with the king beds make the stay very enjoyable. It may not be a Sheraton, but definitely worth the stay!!!!!!

Staff was friendly, courteous, and quite helpful especially Iris at font desk. No rudeness from anyone. Room very, very clean, ample supply of towels and bed comfortable I got an EXCELLANT deal. Will stay here again next time I am in town

We had a King Suite with Jacuzzi in the room. Was a winter visit so the area wasn't as busy as it would be in the summer. There was still a lot to do with the dinner shows, aquarium, and Christmas lights along the beach. The parking garage is small couldn't imagine it or any of the places in the... More

The wife and I stayed here for one night in the King suite with the Jacuzzi tub We arrived at the hotel early and we were able to check in before the time listed (3pm) which was nice. The lady at the front desk was super cool and the wife actually ended up having a short conversation about the afterlife,... More

I stayed at the New Castle Hotel recently and after my initial impression of the front desk clerk, I was ready to ask for my money back. Susan was so rude, short and not helpful it was unbelievable. If I would have based my stayed on my first impression of this horrible front desk clerk, I would have left immediately.... More

A man broke into our hotel room while my wife and I were sleeping! We awoke, my wife screamed, I jumped up shouting and began to lunge to the door he had just entered and thankfully he fled at the confrontation. I had the door locked and the security latch on and he went right through them. Hotel clerk said... More

We stayed for three nights. We stayed here a few years ago and it was exactly the same. Service was friendly and efficient. Our TV broke down and was replaced within the hour. We enjoyed the balcony view. The bicyles are free. We ate at the restaurant the first night and it was a good meal and again friendly service.... More