We had a great check-in and we brought our grandkids 6 & 9. They have a special program for them to do hands on crafts and games, a large movie room, and indoor and outdoor pools. It was fantastic, after a long day we sat by the beach and enjoyed listening to the waves break. They have a trolley that...
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Thank you so much for your review on one of our Oceanfront properties. I will forward your great comments to the staff at our 39th street Holiday Inn. Thank you for your patronage and we hope to see you in the near future.
Regards,
Adam D. Whittemore
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We stayed at this hotel for the New Year's holiday. Checked in New Years Eve and stayed for 2 nights. Clean room. Beds were very comfortable and linens were high quality.
Balcony was the smallest I have ever seen, but private and all rooms face the ocean.
Breakfast was adequate. We ate there New Year's morning when the hotel was...
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Thank you so much for posting your comments on Trip Advisor. We use these comments to further our staff training and better our response times on all issues. We look forward to seeing you again on your next trip to the area and appreciate your business.
Regards,
Adam D. Whittemore
General Manager
Holiday Inn Express
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We checked in on Friday Dec 30 and it was the quickest I have ever checked in anywhere. We arrived at 2 and our room was ready, we were given the option of a high or low floor, so we chose high. Pool was nice and warm, hot tub was too hot for me. Breakfast was great both mornings, small...
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Reviewed 29 August 2011
Thank you so much for your recent stay at the Holiday Inn Express. I am sorry to hear that you had cleaning issues during your last stay and assure you this is not the norm for our property. Please let us know when you are back in town so that we can make it up to you.
Regards,
Adam D....
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Our family of four stayed here New Year's Eve and had a wonderful experience. Connecting rooms, oceanfront, clean, comfortable beds, with mini fridges in each room. Big rooms, spacious bathrooms, and a hot breakfast in the morning. I belong to Marriott and Hilton rewards program as I travel a good bit for business, and I would put THIS Holiday Inn...
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Thank you so much for your recent stay at the Holiday Inn Express. We would love to attempt to convert you away from all Marriott and Hilton brands. Please let me know when you are back this way, and we will try to make it extra special.
Regards,
Adam D. Whittemore
General Manager
Holiday Inn Express
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Currently Undergoing full renovation.Stayed in a new room 12th Floor great Ocean Views.
The room was very nice and I enjoyed the stay.
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Thank you so much for your kind words posted about our Oceanside location. I will forward your comments to the General Manager of that property. We hope to see you again and look forward to wowing you after the renovation is complete.
Regards,
Adam D. Whittemore
General Manager
Holiday Inn Express
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What can I say about this place besides for great customer service! Great location! Great views and an awesome breakfast bar.
We stopped on our way back from Fla the weekend before Thanksgiving and were we suprised to see out on the beach the town had a Christmas light show that was awesome. We did have a problem with our...
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Thank you so much for your kind words posted to Trip Advisor. We strive to exceed all of our guest's expectations; every time. We thank you for your business, and hope to see you in the future.
Regards,
Adam D. Whittemore
General Manager
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We stay at this hotel for 8-9 days every fall to see family. This is my 2cd review of this hotel, for more detail please see the previous review. This facility is on the beach, every room has an ocean view, and the rooms are large and comfortable. The staff is cheerful and helpful, but we did have some problems...
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Reviewed 6 November 2010
Thank you so much for your return trip to our property. I apologize for your housekeeping experience during your last stay and will look into your issue immediately. This type of issue is regrettable, but will help us critique our processes for the future. Please let us know if we can take care of your future lodging needs, and thank...
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Excellent location in the heart of the beach area. Friendly and helpful staff. Typical Holiday Inn Express breakfast. My room was impeccable and the bedding was comfortable. Room has a great view overlooking the ocean.
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We are happy you enjoyed your last stay with us. We try to make every experience the best it can be. We would love to see you come back to the area and use us again. Return customers are very important to us on the Oceanfront. Anything that we can do to make your next stay special, please don’t hesitate...
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good free breakfast
right on the beach
parking can be a little distant - they only limited parking right in front.
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Thank you for all your comments on your last stay here at the Holiday Inn Express Virginia Beach Oceanfront. We hope; and look foward to, seeing you again in the near future.
Regards,
Adam D. Whittemore
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I recently treated my extended family to a weekend getaway on points. We all had a marvelous stay (8 of us, 4 rooms), and I'd definitely go back again! Kudos for having enjoyable breakfast, fully stocked, even on a busy tourist weekend. Believe it or not, I'd actually say that your housekeeping staff is some of the best ever. In...
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Thank you so much for your wonderful comments relating to your last stay here at our property. We strive to make every guest’s stay the very best it can be. Comments like yours are great to hear, and I will definitely share them with the whole staff. Hope to see you again in the future.
Adam D. Whittemore
General Manager
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146 Reviews
287 Reviews
210 Reviews
