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All 119 Virginia Beach hotels

Palm Grove Hotel and Suites

1.5 of 5
1719 Atlantic Avenue, Virginia Beach, VA 23451
Hotel amenities
Palm Grove Hotel and Suites
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13%
Ranked #111 of 119 hotels in Virginia Beach
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295 reviews from our community

Traveller rating
    8
    21
    27
    29
    210
See reviews for
Families
85
 
Couples
76
 
Solo
4
 
Business
8
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Date Rating
Sanford, North Carolina
1 review
1 of 5 stars Reviewed 10 June 2013

We had a 2 night reservation for a business conference my husband had to attend. Never in my life have I ever experienced such POOR QUALITY IN CUSTOMER SERVICE as I did at this Palm Grove Resort in Virginia Beach. First of all, there is NO parking at the hotel. The lot for the hotel is 2 blocks away, but... More

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Newport News, Virginia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 June 2013

My wife and I found this place and reserved a room for our anniversary. We saw other reviews discussing how bad this hotel was, but many mentioned issues during renovations, so we figured we would give them a shot. We figured that for the prices that they were charging, the couldn't be but so bad, boy were we wrong. My... More

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See 2 more reviews by Ches111 for Virginia Beach

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Woodbridge, Virginia
2 reviews
1 of 5 stars Reviewed 2 June 2013

If you stay here and you like it shame on you. The rooms are HOT. NO HOT WATER IN THE SINK. Did I mention the room was HOT. Then it's worth mentioning again. Hallways were dim lit. STENCH WAS BAD IN THE HALLWAYS. Thank god that gourmet store was downstairs making that good coffee. That was the only thing I... More

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Clayton, North Carolina, United States
1 review
1 of 5 stars Reviewed 29 May 2013

The rooms are terrible, I rather stay in my car, front desk people are a pos too. they don't care about the costumer. the sheets on the bed were torn, bathroom was dirty, we had no microwave or fridge. it smelled like marijuana on all floors, looks nice outside but horrible inside. its a waste of money, just spend more... More

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Harrisonburg, Virginia, United States
1 review
3 of 5 stars Reviewed 23 May 2013

This was the second time I stayed at the palm grove and it was about the same. They did have the room ready three hours early, but that's about all the customer service you're gonna get. The people that work that just honestly don't care. If you in the twenties age group with no kids this is your kind of... More

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Augusta, Maine
1 review
1 of 5 stars Reviewed 22 May 2013

We were on a bike trip and ended up in a rain storm. The Palm Grove was the only place that had rooms available in the area we were in. Now we know why. When entering the lobby we felt that it seemed like a nice hotel. On our way up to the room I started to get concerned. There... More

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Greenville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 May 2013

I would like to start out by saying that the rooms (yes rooms because we switched two times in one weekend) were all clean. So I gave them a two star for clean rooms. The first room we had was very clean and spacious, but there was no table, and the balcony door did not lock and we did not... More

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WASHINGTON DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 May 2013

Parking is a block away and then limited, staff was very uncaring, pictures are not true, tiled floors in room make them very cold, tile coming up, bathroom door would not shut, no locks on bathroom, sheets paper thin and dirty, hotel is a mess, no hot water in shower or sink, very well painted outside and the lobby is... More

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Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

Many people complain, but for the price and location it's worth it. Good attention from front desk, can't complain. If you want something better like Marriott, be prepared to pay more than $150.00. It's very close to many attractions, ammenities and restaurants.

Was this review helpful? Yes 2
Virginia Beach, VA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 10 March 2013

Would never recommend this hotel to anyone, checked in and upon entering the room, the jacuzzi was filled with dirty water and black dirt, was also missing the buttons to operate the jacuzzi, furniture scratched and missing pulls, dirty walls and windows, rusted fridge, and I could go on, wanted to call the front desk, but no phone in the... More

Was this review helpful? Yes 1
See 2 more reviews by anita20152 for Virginia Beach
 
 
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Additional Information about Palm Grove Hotel and Suites

Also Known As:
Palm Grove Hotel
Palm Grove Hotel Virginia Beach
Tropicana Hotel Virginia Beach
Tropicana Virginia Beach
Tropicana Resort Hotel
Address: 1719 Atlantic Avenue, Virginia Beach, VA 23451
Region: United States > Virginia > Virginia Beach
Amenities:
Kitchenette Swimming Pool
Hotel Style:
Ranked #111 of 119 hotels in Virginia Beach
Price Range:
Hotel Class:1.5 star (1.5*)
Reservation Options:
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