This was my first non-excellent stay at Best Western. Vanessa, the concierge, was very incompetent; she was a car salesman who only knew about signing up for a timeshare with Gold Key Resorts. She didn't know about lighthouse tours, umbrella rentals, repair work on our balcony (entire 1st day), or dolphin cruise info. The fridge in the room was turned... More

My friend and I just returned from a girls weekend in Virginia Beach. We were looking for a budget friendly, CLEAN, centrally located hotel on the oceanfront. When we arrived at the Best Western we received an amazing warm welcome from Morgan. She is an awesome employee and always chatted with us when she saw us throughout the long weekend.... More

My family stayed here in April. Check in was easy, we got a good parking spot out front. When we walked into our room the view was fantastic!!! All I could see was ocean which is exactly what I came to see. Breakfast was good although one morning the restaurant was so busy we waited in line for a long... More

We went to see our children and Grandchildren in Washington we stayed there for 5 days then we motored to Virginia Beach. The hotel gave us a great walk-on rate and the room was excellent. We booked for 3 days and stayed 6. Great Beach,the only problem was the weather. It was very windy and a bit cold. We need... More

Older place but everthing in my room was in good condition. Flat screen TV, room was clean and comfortable bed. HVAC system was a little noisey when it started but other than that it was ok. This hotel has sort of unusal arrangement with all King & double rooms on the oceanfront and the queen rooms are not oceanfront and... More

After reading some of these reviews, I was a little hesitant to see what it would be like here. However, it was actually really nice! The front lobby is so cute, it really makes you feel like you're at the beach. It's fitting because your balcony is facing the beach, which is beautiful! The views are great, the rooms are... More

The service was fantastic, people in the hotel very welcoming and nice. The ac in the room wasn't working, was blowing hit air even when shut off. But fixed right away when I called it to their attention. I stay 2 nights, both nights I saw a cockroach. Wasn't happy about it

Ok this had to be the worst experience ever. You get to the hotel, and there is no place to park. Their parking lot is located across the street, not in the hotel. (They had a few spaces in front but they were all taken). So then you go through the hallways to get to the elevator, and there is... More