First room I got hasn't been cleaned second was ok. Great breakfast, eco friendly TV (turned off every hour or so :-)
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- Hampton Inn Dulles
- Best Western Dulles
- Dulles Best Western

First room I got hasn't been cleaned second was ok. Great breakfast, eco friendly TV (turned off every hour or so :-)
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Dear Lucie S,
Thank you very much for taking the time to write a review of your experience at our hotel. We love hearing from our guests so we can identify opportunities to improve our service and guests’ experience.
We are very sorry that your first room wasn’t clean when you got there. This is not typical at the hotel...
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Went there because of good reviews online. But it turns out not good at all. The room smells like all cheap motels. On layer of cheap thin bed sheet on matress, cheap thin blanket. Just can't bear the smell. Had headache the whole time staying there. Will never go back any more.
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Hello Twopiglets,
Thank you for taking the time to write a review of your stay at our hotel. We take all of our reviews and guests’ feedback very seriously so that we can always improve our guests’ experience.
We will certainly do what we can to address the smell that you described. We hope that you will give us a...
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I read the other reviews of this property and thankfully, my experience was quite different. I arrived at the hotel at 1 a.m., exhausted from my trip and was pleased to have a clean bed and room - the bathroom was spotless and the beds were very comfortable. I found the hotel and area to be very quiet. I had...
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Dear NanIKan,
Thank you very much for writing such a detailed review of your experience at our hotel. We take all of our guests’ feedback very seriously so that we can always strive to improve your experience.
We are very happy to hear that you had a good experience staying with us and that we were able to take care...
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I booked this hotel several months back, when it was more highly rated here. I was a bit surprised to find it very much a 1970s-80s style motel, down to the dark, tired carpet, and generic wooden furniture. I was even more surprised when I checked the bed, to find that the sheets appeared not to have been changed.
The...
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Hello Thursdaysd,
Thank you very much for providing such a detailed review of our hotel. We take all of our guests’ reviews and feedback very seriously so we can always strive to improve.
We are very sorry for the experience you had at our hotel and we would like to assure you that we are taking steps to correct the...
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We stayed one night at this hotel after an evening arrival at Dulles airport, and had booked 2 rooms. The service was fine, the rooms were ok, breakfast was ok, the price was ok. We aren't keen on hotel doors opening to an external walkway (we were 2 women travelling alone) but there's not much they can do about that....
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Hello CheddarHouseAU
Thank you for taking the time to write a review of your stay with us. We take all of our guests’ feedback seriously so we can always improve.
We are very happy to hear that we were able to provide you with a comfortable stay but are disappointed we didn’t “wow” you. We do the best to provide...
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Very disappointed, I checked into what is marked as one rating and boy it's way off, as some of the others here have said, cheapest in the area and not worth it, spend $40 more and you will be thanking yourself in the morning. I travel 20 weeks out of the year and this hotel ranks at the lowest in...
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Dear Richard T,
We are extremely sorry that you did not have a good experience at our hotel. We would have been very interested in hearing your specific feedback so that we can address the exact issues that caused a problem for you. We take all feedback very seriously so that we can always strive to improve our guest experience....
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Employees were friendly, service was good and breakfast was okay. Rooms are another matter. Mildew smell in bathroom, wallpaper in bathroom slit and curled from top to bottom. Room has seen better days. Sheets and towels are worn and need replacing. Thankfully, we were only there for one night with early flight the next day. I've seen worse, but I...
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Dear woffer,
We very much appreciate you taking the time to write a review of our hotel. We care very much about our guests' feedback and take it seriously so we can always improve.
We are glad that you had a positive experience with our staff and that they were able to make you fell welcomed. We appreciate you taking...
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The Best Western Dulles Airport is not at Dulles Airport, but some miles away. At least they have a shuttle that runs on the half-hour, or when summoned. Many things at the hotel troubled us, some of which were beyond the hotel’s ability to correct. There was no cellular connectivity for my phone or my wife’s, and we have two...
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Dear DonPaulo,
Thank you very much for taking the time to write such a thoughtful and thorough review of your stay. We take all of our guests' feedback very seriously so that we can always improve.
We are sorry for the inconveniences that you experienced during your stay. Not having the internet an phone working when you arrived must have...
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This is a standard motel-style setup with external doors on two levels, convenient for Dulles airport. There's a free shuttle with helpful staff from the airport (from pickup point 2H, extreme right as you leave the airport), but you need to ring the hotel (703) 471 8300 to call it. Breakfast is basic with polystyrene plates and long-life muffins, etc....
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Hello Rodhake,
Thank you very much for taking the time to write such a nice review of your time staying with us. We are glad to hear that we were able to deliver what you needed during your stay and hopefully provide you with a great value.
We are looking forward to the next time you are in the area...
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Had limited options in this area because we were traveling in an oversized vehicle. Management very accommodating and friendly with parking. Grounds very well maintained. Room was spotless, carpet new, some furniture appeared new, bed very comfortable. Only complaints:we were here on a 100 degree day and A/C was working-just not as cold as we like it. Second, the hotel...
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Dear virginiahighlander,
Thank you very much for taking the time to write a review of your experience staying with us. We take all of out guests' feedback very seriously.
We are happy to hear that you had such a pleasant time staying with us. We are glad that you found the room clean and comfortable. We hope that that A/C...
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