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Holiday Inn Express Roanoke-Civic Center

2.5 of 5
815 Gainsboro Rd, Roanoke, VA 24016
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Ranked #15 of 38 hotels in Roanoke
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    15
    19
    7
    3
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Date Rating
AlreadyBeenThere
Knoxville
Senior Contributor
37 reviews
12 helpful votes
4 of 5 stars Reviewed 25 January 2012

I travel a lot and stay in a lot of hotels. THis hotel is quite adequate and very convenient to downtown - not close enough to walk, but a 5 minute drive. Staff here was very friendly and helpful. If you want/expect a better hotel stay at one of the many more expensive hotels in the area, this one is... More

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Tuhughes
Washington, DC
Top Contributor
69 reviews
56 helpful votes
3 of 5 stars Reviewed 18 December 2011

This a decent Holiday Inn Express, nothing special nothing terrible, and perfectly located if you're headed to a concert or show at the civic center! The building itself is older (so the bathrooms are smaller then the newly-built HIEs), but they seem to have renovated it in the not-too-distant past (and the in-room TVs are nice, new LG flatscreens). If... More

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cutie16930
Washington DC, District of Columbia
Senior Reviewer
9 reviews
3 of 5 stars Reviewed 18 November 2011

While on a business trip, my colleagues and I booked two separate rooms here. Booking the rooms was a hassle; since it was a business trip, the company cardholder would not be present and we needed to pay via phone or check. Once worked out, we had no problems with staff or billing. The rooms were average; good size, nice... More

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happygolucky090
Clarksville, Tennessee
Senior Contributor
21 reviews
48 helpful votes
3 of 5 stars Reviewed 11 November 2011

This hotel was probably built in the late 70's or 80's and has not been thoroughly remodeled. The room was spacious and the decorations have been updated, but the furniture was old. This hotel is ok if you are staying overnight, but will probably not be suitable for an extended stay. My wife and I stayed here while passing through... More

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andrewf11
Winchester, UK
Senior Contributor
45 reviews
16 helpful votes
3 of 5 stars Reviewed 29 October 2011

Bit dated and tired. Ok, but could do with a refresh. Ok for a basic overnight though. More

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David H
Eugene, OR
1 review
1 of 5 stars Reviewed 22 October 2011

Like most hotels this one does not allow smoking in the rooms. What they do allow is for you to go out on the fire escape to smoke (they even provide ashtrays) and then use your key to get back in. Problem, they don't list on the inside that you have to re-enter via the front door after 11:00 pm.... More

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Emack60
1 review
1 helpful vote
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

The hotel staff is amazing, they were so helpful. The hotel is clean and smells great. Breakfast is included and delious. The room was also very clean and had a great tv, and the bed was very comfortable. Really can't say enough about how great the staff was, crystal was very helpful and even made me little goodie bags to... More

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HI-Express-Roanoke, Front Office Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review
13 October 2011

I really hope your children enjoyed the goodies we gave you, and please come back to see us when you are in the area. Crystal More

algomagirl
Algoma, Wisconsin
Contributor
17 reviews
35 helpful votes
3 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

Stayed here during a 1500 mile trip to Pennsylvania, arriving early evening after a U-Haul breakdown just south of the city. Fairly easy access to the place, about 5 miles or so off of 81. We had had a very long day and were hungry when we arrived but the options for food weren't the best. Front desk said there... More

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review
19 September 2011

Thank you so much for taking time to write this review. We value all of our guests comments. I'm glad my staff was able to assist you during your travels thru Roanoke. We have many many many restaurant within a couple of minutes drive that are some of the best restaurants in the country. I understand that you had checked... More

JohnH8181
Virginia Beach, Virginia
Reviewer
4 reviews
5 of 5 stars Reviewed 6 September 2011

Stayed here for a weekend escaping Hurricane Irene. Staff was very friendly and helpful. Rooms were clean, beds comfortable, and the hotel despite being packed, was pretty quite. Standard fare for breakfast including eggs, a different meat each morning (sausage, bacon, or ham), pancake machine, plenty of bagels, muffins, toast, fruit, yogurt, and cereal. We would definitively stay here again... More

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review
8 September 2011

Thank you so much! I'm glad we were able to help in your time of need. Hopefully next time you can come to enjoy Roanoke for a vacation! More

Katherine S
Pasadena, Maryland
2 reviews
1 helpful vote
4 of 5 stars Reviewed 17 August 2011

We were just here for a night. The front desk staff was very nice -- and they had chocolate chip cookies and apples available in the lobby! The room was very nice and well decorated. It's kind of in the middle of nowhere. Close drive to local attractions, but not right next to anything. Overall, a very pleasant stay and... More

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HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review
21 August 2011

Thank you Ms. S! We appreciate you letting us know about your stay. We enjoyed having you here as well. Hope you can make it back to Roanoke for a longer time so you can enjoy some of our local attractions. :) More

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Holiday Inn Express Roanoke-Civic Center Also Known As

  • Holiday Inn Roanoke
  • Roanoke Holiday Inn
Address: 815 Gainsboro Rd, Roanoke, VA 24016

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Holiday Inn Express Roanoke-Civic Center
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