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Extended Stay America - Los Angeles - Valencia

2.5 of 5
24940 West Pico Canyon Road, Stevenson Ranch, CA 91381
Hotel amenities
Extended Stay America - Los Angeles - Valencia
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34 reviews from our community

    Trip type
Traveller rating
    22
    4
    3
    2
    3
Date Rating
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013

A friend and I were on our way from San Francisco to Indio and needed a place to sleep for just 1 night. The location is ideal. Just north of the hustle and bustle of LA, but next to the I-5 to make a quick getaway. Also, there are shops right across the road. The room was clean. The kitchen... More

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Naperville
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 22 April 2013

Made the reservation for the wrong night, but the saff was great at finding another room. Got a smoking room, but didn't smell of smoke so it was OK. Not impressed with the quality of the room, but I didn't spend much time there. Had to get a roll-a-way bed which was very uncomfortable. No shampoo, grab and go breakfast... More

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See 2 more reviews by Gayle S for Stevenson Ranch
SF Bay Area
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 12 April 2013

I had great customer service when I accidentally signed up for the wrong evening and called to explain what happened. The representative names Jackie was able to change my reservatioin to the correct evening. She could change only it because I made reservations directly on their website. We stayed one night in April 2013 and check in/out was easy. There... More

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Tyler, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 March 2013

The room was large and spacey, the bed was uncomfortable but I can't complain too much when we got the room for 60$ a night. The biggest problem I had was the management waking us up at 12 am because they forgot we had checked in and put us in our room, mistakes happen I know but they handled it... More

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James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
4 April 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that our associates did not handle the issue with the utmost professionalism and waking you up at 12am. Please accept my apology. To make sure this doesn't happen again, I am working with our associates on additional basic customer service. I appreciate you... More

Songkhla, Thailand
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 March 2013

I stayed here for 2 and a half months. It's okay though the price was a bit high. The room quality was good. The furniture were well-furnished. The bus stop was right in front of the hotel so it's very convenient. There are many store and good restaurants near the hotel. Plus, the the staff were nice and helpful.

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James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
4 April 2013

Thank you so much for the great review of your recent stay with us. I'm so pleased to hear that you found our hotel friendly and comfortable while you were working in Valencia. Thank you so much for choosing Extended Stay Hotels and we look forward to seeing you again the next time you are in Valencia. More

Valencia, California
1 review
5 of 5 stars Reviewed 22 March 2013

I was in between housing situations and had to stay at the hotel for 1 month. I loved it. As a single mother of two, money is always an issue so having the convienence of my own kitchen, I was able to save money by preparing home cooked meals for my daughters. The staff was very friendly and accomodating, and... More

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James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
28 March 2013

Thank you very much for the positive comments about your recent stay with us. We're thrilled that you found great value in our well equipped ktichens. We're so pleased that we could be of assistance to you and your family while you were moving. Again, thank you so much for the positive comments. More

Salem, Oregon
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 21 March 2013

Our company booked this hotel for us since we were going to be here on business for a couple of weeks. After reading the non-trip-adviser reviews I was very skeptical, but our experience here was really quite good & we ended up staying for a month on business. Our room was clean, the beds were comfortable, & the staff was... More

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See 3 more reviews by ModeratelyPicky for Stevenson Ranch
James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
28 March 2013

We received a copy of your review and wanted to take a moment to say thank you very much for the kind words. I'm thrilled that you decided to give us a try and that you had a great stay in Valencia. I'm so pleased that Jacquie, John and Anthony made such a positive impact during your stay. We look... More

Lufkin, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 March 2013

We have 2 little chijuajuas and a jack russell most places don't allow a pet let alone 3,here the staff is very accommodating, The rooms are clean and well maintained, Anthony, John and Jaquie are friendly,and above all professional. Its located in a very nice area, with attractions ranging from snow skiing, to laying out on the beach and at... More

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James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
24 March 2013

Thank you so much for the positive comments about your recent visit to Valencia. We're thrilled that you and your dogs were able to relax and enjoy yourself while here for work. Also, thank you so much recongizing the efforts of our associates to provide a great experience for the guests. Again, thank you for the review and we hope... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 March 2013

I would highly recommend this extended stay to everyone!!! The manager Anthony is so friendly and accomadating. Also Jaquie at the front desk is so nice and helpful always. Also at the front desk is John and he is always friendly and helpful too. The rooms are very, very clean and the cleaning staff does an excellent job as well!... More

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James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
24 March 2013

We just received a copy of your review about your most recent stay with us and we wanted to take moment to say thank you for recognizing the efforts of our associates, especially - John, Anthony and Jaquie, to make your stay as comfortable as possible. Thank you for choosing Extended Stay Hotels, we hope to see you again next... More

2 reviews
5 of 5 stars Reviewed 28 February 2013

I came back to Santa Clarita on business again and stayed at the extended stay Valencia again. Once again Jaquie at the front desk was very friendly and helpful. The manager there Anthony even came over and welcomed me back. My room was very clean and I even saved money on being able to cook and eat in. It was... More

Was this review helpful? Yes
James B, Manager at Extended Stay America - Los Angeles - Valencia, responded to this review
24 March 2013

Thank you for choosing Extended Stay Hotels for your second trip into Valecia. I'm thrilled to hear that Jaquie and Anthony welcomned you back and provided such friendly service. We're also so happy that you found great value in our well equipped kitchens and being able to cook a great meal while away from home. We look forward to your... More

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Additional Information about Extended Stay America - Los Angeles - Valencia

Also Known As:
Extended Stayamerica Los Angeles - Valencia Hotel Stevenson Ranch
Extended Stayamerica Los Angeles - Valencia Hotel
Extended Stayamerica Los Angeles
Stevenson Ranch Extended Stay
Extended Stay Stevenson Ranch
Address: 24940 West Pico Canyon Road, Stevenson Ranch, CA 91381
Region: United States > California > Stevenson Ranch
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Stevenson Ranch
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Los Angeles - Valencia
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