Stayed this week for one night and first impressions are nice country style elegance and booking in etc all very smooth so was quite happy
Rooms are spread out in different buildings and mine seemed a fair way from the reception up and down multiple flights of stairs which I later discovered could have been avoided had I not been...
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated February 2nd
We greatly appreciate the time you have taken to give a review on our venue. I am glad that first impressions of our Venue are good, however i must apologise if the room was not at standards you expect....
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I stayed on a Sunday night in January ahead of a business trip. The room was well-appointed and very comfortable (if quite small). The staff were friendly, and for the price I was very impressed.
I had to leave very early so did not have breakfast, but the tea & coffee facilites in the room were very good.
It was...
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated January 30th.
We greatly appreciate the time you have taken to give a positive review on our venue. I am glad you were able to take advantage of our promotional offers. Hopefully next time you will have time to stop and...
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I usually stay at De Vere in Ascot but it was full so I paid extra to stay at Gorse Hill. The extra money was worth it. The room was twice the size that I normally had and service from staff was exceptional. The house and grounds are lovely. I decided to stay there again the following week and was...
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated January 24th
We greatly appreciate the time you have taken to give a positive review on our venue. I must say I am most grateful for Sunningdale Park being fully booked as this has given us the opportunity to shine for...
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Booked through booking.com where there were three room offers - very cheap, standard double, and executive double which included a photograph and was described as having large seating areas, large dressing tables, etc. We booked the best room, but found we had been given the less expensive room displayed on booking.com ie. no seating areas, just a lone chair, and...
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated January 23rd.
We greatly appreciate the time you have taken to give a positive review on our venue. I must apologise for the mistake made in the allocation of your room, however I am glad that we were able to suitably...
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Recommeded deve hotels by a friend so signed up to their website. Partners birthday was coming up so booked one nights stay on an email offer they sent out. The room was freezing cold, one small rad. Scuff marks all over the walls. Stained single scatter cushion on bed. Very hard and uncompfy bed at that. Bathroom mouldy, hairs from...
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Dear Sir/Madam,
Could you please provide me with the name the booking was made under and also the date you stayed as I will need to investigate this further.
Please accept my sincere apologies on behalf of Gorse Hill for the expiereiance you had at our Venue.
Kindest Regards,
Georgina Holloway
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The wedding was held on Thursday 29th December. We chose this hotel for the following reasons: the layout of the function rooms meant the reception, meal and evening entertainments could be separate but still be connected; guests could stay overnight at a reasonable rate; the setting traditional and the food absolutely wonderful. This meant that there were no 'cold areas'...
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated January 10th
We greatly appreciate the time you have taken to give a positive review on our venue. I am glad that we were able to provide you with the venue and service to meet your expectations on such a special...
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Meeting friends from Belfast needed some where cheap & this excelled . Good room & breakfast for £19 very good offer
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated January 9th
We greatly appreciate the time you have taken to give a positive review on our venue. I am pleased that we were able to offer you a more than satisfactory service
Please do contact me directly if you will...
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Clean, homey place. Good service, great staff, even though most seemed very, very young. good facilities for meetings. only down... its in the middle of nowhere!
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated December 3rd
We greatly appreciate the time you have taken to give a positive review on our venue. We enjoy the privacy that our location offers and feel this sets us apart from many other hotels. Although I completely understand that...
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The staff was friendly and made you feel at home. The meals were very tasty and fresh. I felt comfortable and relaxed, the rooms were clean and tidy. I was totaally satisfied with the excellent customer services at all levels by the staff. Would definitely recommend this to my friends and family
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Dear Guest
The team at Gorse Hill would like to thank you for your feedback on Trip Advisor dated October 31st.
We greatly appreciate the time you have taken to give a positive review on our venue.
Please do contact me directly if you will be returning to Gorse Hill, it would be a pleasure to have you with us...
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We stayed on Monday 24th October after booking on late rooms and getting a good deal. I requested a nice room as we were celebrating my partners birthday and although the decor was nice, there was still evidence of what the previous guest/s had been eating! In my opinion this wasn't a good room (room 11). There were loud banging...
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Dear Guest
Thank you for your feedback.
On behalf of Gorse Hill please accept our sincere apologies for your unpleasant stay at our venue. Your feedback is very important to us and I am pleased that you have bought this to our attention.
We accommodate many guests each evening and we strive to ensure each departs having had a positive...
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109 Reviews
79 Reviews
117 Reviews
