My sister picked the hotel based on it's proximity to the valentine mansion for a wedding, we stayed two nights and it's definately one of the worst hotels we have stayed in. I will bullet point for convienience, shower in room had one temp which was boiling hot, showered in hallway bathroom instead- dribble of water and broken shower head... More

This is the worst hotel I have EVER stayed in. The cleanliness is poor with grubby marks and dirty carpets. The staff are rude and unhelpful. The rooms are small the furniture is falling apart. But worst of all there was virtually no running water. The water pressure was so low after 30 seconds or so the shower or tsp... More

A group of friends and I stayed in this hotel for one night. Upon arrival (after being stuck on the M25 for 4 hours) we asked if the bar was open for a drink and a snack. The man at reception didn't appear to understand what we were talking about and completely ignored the question. He was unable to give... More

Went into room to have a sleep after a very long day workin only to realise that there was only one plug socket. I had to turn tv off to boil kettle on floor on other side of room, then thought to myself, where was I goin to charge my phone so decided to ask reception for a double plug.... More

The hotel is unkempt and the standard of cleanliness in both the bedrooms and communal areas is very poor. Our bedroom was very small and the fixtures and fittings were very tired, broken plug sockets, very low water pressure and the shower ran hot and cold. Families are very obviously living in the hotel full time as the brekfast room... More

My boyfriend and I chose this hotel because it wasn't expensive and looked decent on the website. We stayed four nights and I must say, we are not picky people at all but this was pretty rediculous. The two things we really care about are that a room be decently clean and that the shower work. Both of these needs... More

My booking was for 3 rooms for myself, sons and brother to watch a football match in London. One of my sons was very unhappy with his room - heating did not work etc. My room was ok, as was my brother's room. Breakfast was reasonable - self service full english. The hotel is opposite a pleasant park and close... More

This hotel is smelly, dirty and unlooked after! The shower was pathetic the shower door wouldn't shut and the shower itself resembled a hole in a drainpipe! Also after an uncomfortable nights sleep on a rock solid mattress i woke to find out id been bitten by something in the night! Its safe to say I skipped breakfast I didn't... More

I've stayed here as im away on business, but I wouldnt recommend this hotel. To start with the service is poor,due to my employers who booked this I wasnt aware if it had a restaurant, although it states it does but only for breakfast, so I had asked the receptionist where the places or what places are about to go... More