After being shown to our "Deluxe" Double room, we soon discovered that the room was no more than an 8 foot x 5 foot closet. We were informed that since they already had charged the room for the night they could not move us into a larger room until the next billing cycle. And to the hotel's credit they did... More

Overall its was a nice experience to staying in this hotel, breakfast was good staff is friendly and helpful .It is located bit far from city but there are lots of travel options available like station is just on 5mnt walk, bus stop is just 20 seconds walk where u can easily get Busses to anywhere in the city.

This is a poorly run and really a poor quality establishement where you dont even get what you pay for. Rooms dirty, bathrooms in need of a real deep clean with strong cleaning agents to make it a place you could wash. The food poor quality. The beds broken and the curtains have never seen the washer since new! The... More

Described by booking.com as contemporary.The place needs a good clean, maybe a budget hotel but good service and cleanliness costs nothing. The staff did not see the problem. Budget hotel but so are Travel lodge, Premier Inn and Holiday Inn express and you get a clean and comfortable room for the same price.

BAD - Stains on walls. Very thin duvets & pillows. Broken toilet & toilet seat. Broken headboard. Broken TV. Reception staff aren't welcoming. GOOD - Location & free parking. It's tired but clean enough. But there are alot of things to fix!

If you're reading about this hotel - you'll be on a budget. I was, and I got exactly what I paid for. The Banks Hotel at Illford is ok. For example - £45 for a couple for one night, breakfast included, near to the capital. Not bad. The room was poor. Filthy doors, and bedheads. The "twin bed " was... More

A budget hotel, don't expect anything more than a basic place to lay your head (plus breakfast)! Basic but clean enough and served its purpose for us to break our journey down for the Olympics - chosen for its proximity to Ilford and an easy route in to Stratford, .

This is a budget hotel; £80 for a 4-person room with breakfast included in a hotel that is 15 minutes on a train from Liverpool St Station in London. So you get what you pay for. The service was friendly, the room was quiet and the beds were actually very comfortable (felt like new mattresses). On the downside, the rooms... More

Find somewhere else to stay, have you ever seen a hotel room with a broken bed, broken headboard, damaged dirty bathroom flooring, unsafe electrics, shorting kettle out, the wardrobe was old black wooden one, the chest of drawers was brown, no handles to open, and other chest was light brown, looks like all bough from second hand shops, no bed... More