BEST WESTERN Cumberland Hotel (Harrow, Middlesex) - Hotel Reviews

Also Known As:: Harrow Best Western; Best Western Harrow; BEST WESTERN Cumberland Hotel Harrow, Middlesex

Address: St Johns Road, Harrow HA1 2EF, England

Region: United Kingdom > England > Middlesex > Harrow

Amenities:

Bar/Lounge Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access

Hotel Style:

Ranked #4 of 11 hotels in Harrow

Price Range: €

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Ideal hotel catering for business and leisure travelers. Onsite amenities include conference/banqueting facilities, restaurant, bar, lounge and free internet and free car parking. London’s safest borough boasts golf, high-street shopping, and adorned in history and urban landscape. Underground and national rail links 3 minute walk taking you to Wembley, Heathrow, 15 minutes to Central London. Enjoy London with a point of difference and without worrying about the cost of your accommodation! ... more less

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JBUKLondon

London

Reviewer

5 reviews

3 hotel reviews

Reviews in 4 cities

2 helpful votes

“Good value budget hotel, good location”

Reviewed 12 May 2013

I found this to be an adequate and comfortable hotel and I feel that I got what I paid for. Room was small but clean and comfortable. The bathroom was very small but pleasant with a good shower. My only complaint was that the walls were thin so I could hear doors opening etc. elsewhere in the hotel; however this... More

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andrew g

mold

Contributor

15 reviews

5 hotel reviews

Reviews in 8 cities

11 helpful votes

“Handy for Wembley”

Reviewed 6 May 2013

Stayed at this hotel the same day as going to Wembley. Good location if you're watching a match being on the same underground line. The hotel was clean and tidy and had a good night's sleep. Could do with being updating and a bit of investment but was pleased with the price of £62.00 for the room

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Dear andrew g, Thank you for your review of the hotel. We're glad you found the hotel to be clean and in a great location for you to visit Wembley. It acts as an added benefit for all our clients. The hotel does have an ongoing extensive refurbishment program in place to upgrade the bedrooms and public areas. Thank you... More

Stevie_Ramone

London, England

Senior Contributor

41 reviews

17 hotel reviews

Reviews in 12 cities

19 helpful votes

“Decent Hotel, Good Staff”

I'm working in Harrow for 3 months and have just finished 2 weeks staying in the Cumberland and have booked the next 4 weeks here at least. The room is small but comfortable, well stocked tea / coffee available. There is a free laptop-sized safe in the room and free wifi. The bathroom is very small but for the time... More

Dear Stevie_Ramone, Thank you for taking the time to post your review. I am pleased to read that your accommodation and our breakfast service were to your expected standards. The staff will also be happy to receive such great compliments, especially Lucky and I will pass it onto him. See you soon. Kind Regards Natalie Smith-Ford More

Ange B

Stoke-on-Trent, United Kingdom

1 review

“Expected better for the money we paid!!!”

Reviewed 3 May 2013

Booked as a last minute deal and paid £172 for 2 of us for 2 nights. First impressions were the hotel looked shabby from the outside. We arrived early and checkin was quick and easy and we could use the room immediately. We were on the 2nd floor in room 265 and there was no lift access. The room was... More

Dear Ange B, Thank you for your review. I am very sorry that you did not enjoy your recent stay with us. I will investigate with the housekeeping department as to why your room was not cleaned on the following day. We strive to ensure that our entire guests leave us having had a comfortable and enjoyable stay, however on... More

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jonboy691

manchester, england

Senior Reviewer

9 reviews

6 hotel reviews

4 helpful votes

“Worst Hotel I have ever experienced - stay away”

Reviewed 27 April 2013

Booked hotel last min as was working in London , was told they has one room left at a cost of £92.50 inc breakfast so I booked as a work colleague was also staying here. Upon arrival I was told the key machine wasnt working so I had to be shown to room and everytime I wanted to get back... More

Dear jonboy691, Thank you for your review.The hotel bedrooms differ in size and shapes, I am very sorry that you were not happy with the room that was allocated to you on this occasion. During the time of your stay we were experiencing some issues with our key card machine. The problem was resolved the following day and we offered... More

heathermarie_87

Brighton, United Kingdom

“Only good for one night”

Reviewed 5 April 2013

The hotel itself was average. We stayed in two rooms in the annex at the rear of the hotel, they were completely separate from each other, through a maze of stairs. When we arrived the area around my room smelt of cigarette smoke. The outside door to the annex wouldn't shut properly and therefore made the rooms nearest cold. The... More

Dear heathermarie, Thank you for your review. Due to the layout and the design of the hotel some guests may refer to the maze of stairs as the hotel’s character. However I do appreciate your option if you felt otherwise. This is a non smoking hotel, any guests caught smoking in the bedrooms are fined. I can only apologise that... More

iainkshama

Rugby

Top Contributor

53 reviews

29 hotel reviews

Reviews in 28 cities

26 helpful votes

“Convenient location, warm and clean: at the right price”

Reviewed 30 March 2013

A rabbit warren like hotel: so many flights of stairs, my knees were killing me. I suppose it's the "character"..... Good room, reasonable bathroom with bath and shower. Bed springs very lumpy: bed needs replacing, I reckon: breakfast good, but staff VERY disorganised: obviously forgot to bring toast, poached eggs etc: constant reminders were necessary. Wake up call not provided... More

Dear iainkshama, Thank you for your review. I am pleased to hear that your bedroom met your expectations. I am very sorry that your bed felt springy and lumpy, I will investigate and replace if necessary. I am also investigating your comments with regards to the disorganised breakfast service, wakeup call and your request for a newspaper. This is not... More

looloumac79

Bury St Edmunds

10 hotel reviews

Reviews in 9 cities

5 helpful votes

“Clean, but tired. In need of some refurb”

Reviewed 22 March 2013

We booked this to go to a concert at Wembley. It was OK, good parking that was free for two cars. Helpful staff. Location was 3 stops to the arena, so brilliant in that respect. Room was clean, but definitely needs some attention to redecorate, and bring up to date. Not bad if you get it for a good rate.....

Dear looloumac79, Thank you for your review. I am pleased that you enjoyed your stay and our location. It is fantastic to hear that we met your expectations and that all staff were helpful. We do have an ongoing refurbishment program in place to upgrade our older decorated bedrooms and public areas. We hope you visit us again soon. Kind... More

Lindi100

Newport, Wales

12 reviews

11 hotel reviews

Reviews in 10 cities

9 helpful votes

“Not particularly impressed”

Reviewed 21 March 2013

We booked this hotel on Booking.com and there were only twins available so we booked a twin but requested a double. When we got there they had booked us a double to at 2pm, which was checkin time, there were still people in our room. The receptionist clearly didn't know what to do, and offered us a twin which we... More

Dear Lindi100, Thank you for your review. I am sorry that there was some confusion as to what room type you booked. The member of staff on reception who couldn't find the double room, was new and was being trained which has now been completed. I am pleased that another member of staff resolved the situation promptly and honoured your... More

Susan N

Darlington, England, United Kingdom

4 hotel reviews

Reviews in 5 cities

“Good Value For Money”

Reviewed 15 March 2013

This is the second time we have stayed at this hotel whilst my husband was in London on business, the location is very good right in the centre of Harrow with shops on the doorstep and the tube only 5 minutes walk away. The first time we stayed we were in the main hotel the room was very dated but... More

Dear Susan N, Thank you for your review, It’s so lovely to hear you enjoyed your stay and found our newly refurbished rooms in the annex to your expectations. I am also pleased that you found us to be in an ideal location in Harrow and that we represent good value for money. See you soon. Kind Regards Natalie Smith-Ford More

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BEST WESTERN Cumberland Hotel Reviews, Harrow, Middlesex

BEST WESTERN Cumberland Hotel

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