Positives: Secluded & peaceful location Nice rooms Nice goats The Masseuse Breakfast - good variety, eggs available and offered Negatives: The lack of good management resulted in poor service quality, examples include - No 24 hour service. This is required in a 5 star hotel. We arrived late. Fortunately the night porter, working his first night, went to the kitchen... More

We were staying in a villa close by and thought we would try the hotel for dinner. Its a long bumpy ride to get there so be prepared. My food was fine but the wife was not happy with her fish which did not look particularly good to the eye . Service was slow but the staff were pleasant .... More

I'd really recommend this place, ideal for a weekend or short break to relax. The people that work there were very nice with us and provided a great service. It doesn't take too long to get there from the airport and neither to Palma (main city). I love Mallorca.

Please don't be put off by the negative comments that others have left - the location and setting of this hotel is wonderful. However, if you are a beige kind of person who likes flat tarmaced roads, identikit hotels with over-zealous service then this is not the place for you. If you enjoy exploring off the beaten track then the... More

Me and my wife decided that after a long and busy period needed to go away and recharge our batteries and booked a short break to Majorca. The hotel looked fantastic on the website and were reassured by the five star rating. The experience was far from what I would expect from five star service for the following reasons: ARRIVAL... More

The ES RATXO PUIGPUNYENT in Mallorca What a disappointment. Getting there from the airport is an 40 Min. adventure, if not scary. Small roads full of potholes, dangerous curves and ravines that I would not want to drive after dinner at night, or on a rainy day. Even on a good day, one is sitting on the edge of his... More

We stayed 5 nights in this hotel and had a pleasant and relaxing time. I didn't find the roads to the property as bad as I had expected from reading previous reviews. Yes, they are steep and bumpy but not dangerous or frightening in any way. Our room was spacious and comfortable but a little dull and uninviting. Some flowers... More

When you finally find your way up the mountain on the VERY bumpy road, you come across a lovely setting for a hotel. In a valley, surrounded by mountains and greenery, you really do get the peace and quiet you desire. However, as the road is so treacherous it limits you as to what you do in the evenings as... More

We traveled here for a long weekend in August. While the hotel itself is difficult to get to (about 10 mins from the main road up a narrow, winding road), that's also a benefit. By the time you reach it you really feel that you're away from it all. You first see the sparkling infinity pool nestled in beautiful olive... More