We had high expectations after booking through first choice this 5* premier family room for us and our 2 year old. Pluses... The rooms are great for adults and school age children. Clean, recently refurbed and easy to get to. Splash pool and playground for kids are fabulous. Minuses... You can't lock the room door from the inside and as... More

Arrived at the hotel for a 10 night stay on the 2/5/13 and quickly realised the hotel had only just opened as there were some teething issues but nothing that would spoil your holiday! The fact it had only opened meant the hotel was quiet and the staff were attentive, friendly and nothing was too much trouble! Food was lovely... More

Stayed from 2 May 2013 for 10 days. More than met our expectations. Excellent Insotel entertainment staff, very friendly and got people involved in plenty of daytime activities - archery, rifle shooting, ping pong, darts and involved children and some adults in evening activities. Food was different each day, and good standard, didnt feel we had to eat elsewhere, and... More

This was our first holiday with our daughter, on arrival yes things were slow but the hotel only opened on the 1/5/13 and we arrived in the 2nd. We have really enjoyed being here in fact we have booked to go again next year but a bit later to avoid the opening issues. The food was good, entertainment brilliant (yes... More

We are here on holiday now thought we would warn others tourists from Britain this is a German holiday resort The staff speak German all entertainment is German we have complained to first choice to no avail We booked up grade to superior family room to be told on arrival we had not paid for upgrade when we have Food... More

fantastic hotel,food and staff excellent,but too many french and germans with loads of kids running around making a nuisance of themselves and knocking on doors.the parents seem to let their kids run wild while they drink.seem to cater for everyone bar the brits,entertainment all foreign except for flamenco dancers who were brilliant

I stayed here last August 2012 - firstly the location is awful, the worst place I have ever stayed. Yes the hotel has several pools but what we didn't get told is that between these pools is a main road and a roundabout. Basically this is like four hotels close together with a main road and roundabout between them. The... More

myself ,my husband,daughter and grandson went to this hotel in september 2012. being very aprehensive as this was our first time at this all inclusive hotel. we neednt have worried as the food was excellent and of a very high standard. the hotel was one of the cleanest i have been too and the staff were very helpful.the choice of... More

We decided to take a last min all inclusive holiday and took a chance with this hotel,we booked with first choice,transfer from the airport was smooth we dint have to wait for to many people. It took about 1hr drive,check in was done smoothly,was first given a first floor apartment on Block C but being alone with a small boy... More