Just got back from a week here and there isn't a lot to complain about personally. When we arrived there was a slight hiccup with which room we were staying in but that was not the hotels fault it was a guest wanting to stay an extra night we were put in the room next door. The rooms were always... More

The hotel was advertised as a 5 star spa hotel for couples only, and although it was a nice hotel it did not live up to the standards it advertised.The hotel itself was large, and with quite nice outdoor areas to sit and relax. The hotel rooms were spacious but lacking. There were lots of little annoying things- no tea/... More

The Hotel its self is nice. The dining experience is poor. Guests are not looked after in the dining room they just want to relay tables for the next sitting. The quality of the food produce is poor. Hello to everyone who has stood by the toasting machine for hours over breakfast ( please get more than one) and were... More

We requested by e-mail a room on the highest floor, a reply came saying the hotel would try to comply with our request for our stay at the end of April. On arrival we were allocated a room on the ground floor, directly next to the bar and entertainment area! We finally got a room on the second floor, no... More

Just got back from a week in the hotel, We paid for an upgrade room to a superior with a sea view, prior to our holiday. when we arrived we were allocated a room with only a pool view, not to our satisfaction, we requested to view a room with a sea view in the llevante area, which we accepted... More

Came here on our Honeymoon, we were told we would have a nice room instead we got a room over looking brick walls. No facility in room for tea or coffee. Tiny room. Not that clean. No shop that you can buy snacks like choc or crisps ect. Very much an older persons holiday. Laura and Kelly were brilliant events... More

Just got back from a week in Mallorca. Cannot rate the staff highly enough although we didn't get off to a great start. Early morning flight meant rooms were not ready on arrival so had drinks at the bar. In spite of being told they would tell us when our rooms were ready nobody came so after an hour we... More

This hotel is advertised as 4 star but only just makes a three.The rooms require a complete update as does the public rooms.The restaurant is just acceptable but the bar is dingy and requires a complete face lift.

This is billed on through Thompson website as adults only. However, 2 weeks before we were due to depart, they emailed us to say that there would be children there after all! We complained, which they did not deal with to our satisfaction. We will never travel with Thompson again. That said, the hotel itself is lovely. The rooms are... More