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Avda Cala Agulla 65, 07590 Cala Ratjada, Majorca, Spain
Hotel amenities
Cala Guya Mar
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24%
Ranked #50 of 61 hotels in Cala Ratjada
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202 reviews from our community

    Trip type
Traveller rating
    12
    33
    59
    40
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Date Rating
kilmarnock
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

recently returned from staying here, and really sorry not 3*, the room wasn't cleaned properly , the food wasn't great , staff either, actually worst hotel ive stayed at. and june 4th onwards its full party people, my friend asked for a coffee at end off meal and had barman , waitress and manager tell her no , people drinking... More

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Dumbarton, United Kingdom
1 review
1 of 5 stars Reviewed 18 June 2013 NEW

went to this hotel as self catering on 1 june on arrival at airport at 23.45 had to wait 1hr 30 min to leave airport . Driver didn't know where hotel was and took us to their bus depot after 1hr got driver who knew where to take us .Got to hotel at 4.30 am where the night porter was... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 June 2013 NEW

Budget yes, lacking in standards NO.... Fresh food served daily, different meals for different tastes. Rooms clean and serviced regularly Staff friendly and always on hand should you need them. Couldn't fault my stay in this hotel. I'm glad I never took heed of the reviews. You get what you pay for and if people want 5 star luxury/food/service then... More

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Maldon, United Kingdom
1 review
2 of 5 stars Reviewed 15 June 2013 NEW

We stayed in early June, the hotel was very disapointing, very shabby. There was only one plug which we had to use for the kitchen sink, the bathroom sink, and the bath. The kitchen tap was hanging off, we had to keep asking for clean towels, as they weren`t provided, the bins were not emptied. The outdoor pool was always... More

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Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

Me and my partner stayed here for a week at the beginning of June, we booked last minute and didn't pay a great deal so didn't expect a lot. We were pleasantly surprised, the hotel was clean, the staff were brilliant and the location was perfect. We went self-catering so can't comment on the food but we had drinks in... More

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Newton Abbot, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 June 2013 NEW

Firstly Im astonished at people complaining about the lack of english menus and english speakers... Are you for real! This just shows your ignorance, how about you learn some spanish. Also tip brush up on basic german, it will help. Our stay here was very nice, a predominantly german spanish holiday resort, but everyone we encountered was lovely. Staff at... More

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Blue Sea H, Manager at Cala Guya Mar, responded to this review
14 June 2013

Dear Customer. I want to thank you for your stay and thank you for all my team exfuerzo done for any customer feel at home. With his words gives us more strength to continue fighting and improved to make the best possible service to our customers. Again many thanks and hope to see you again. More

Carlisle, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 June 2013

We had booked a week from Monday 3rd June to Monday 10th June via a low budget website. We're a young family with 2 daughters aged 8 and 10, and we'll be honest we booked this hotel mainly on price. After we booked, we went to Tripadvisor to read-up on the hotel and were shocked at all the negative comments,... More

Was this review helpful? Yes 2
Blue Sea H, Manager at Cala Guya Mar, responded to this review
14 June 2013

Dear Customer. I want to thank you for your stay and thank you for all my team exfuerzo done for any customer feel at home. With his words gives us more strength to continue fighting and improved to make the best possible service to our customers. Again many thanks and hope to see you again. More

Norwich, England, United Kingdom
1 review
1 of 5 stars Reviewed 11 June 2013

we went here for 7 nights on the 1st of may the 1st day the hotel was open for the season, when we got there it was ok the man at reception was really nice and made us welcome, we came down for dinner the 1st night and they didnt even have an english menu and the staff could not... More

Was this review helpful? Yes 1
Blue Sea H, Manager at Cala Guya Mar, responded to this review
Google Translation
14 June 2013

Estimado cliente. Lo siento para ir con esa sensación de no ver sido satisfechos con sus vacaciones en el hotel,... More

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 10 June 2013

OK, so reading all the bad reviews before we left me and my cousin weren't expecting anything amazing! We arrived at the airport and had a 2 hour coach journey that dropped us off at the wrong hotel. After a quick phone call our saviour Ralf had walked to come and get us and took us back to the correct... More

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Blue Sea H, Manager at Cala Guya Mar, responded to this review
14 June 2013

Dear Customer. I want to thank you for your stay at the hotel, thanks for letting us improve and his words, we try every day to improve for all our customers. We hope to see again in the future and again thank you for your stay. More

grimsby
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 June 2013

We went for a 4 day break it was cheap and I do agree you get what you pay for, but you do want fresh milk at breakfast not milk that is so bad it came in lumps, we had to buy our own milk and take it in,at lunch time and dinner you were not allowed to take tea... More

Was this review helpful? Yes 1
 
 
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Additional Information about Cala Guya Mar

Also Known As:
Cala Guya Mar Hotel Cala Ratjada
Cala Guya Mar Ratjada
Cala Guya Mar Hotel
Cala Guya Mar Majorca/Cala Ratjada
Address: Avda Cala Agulla 65, 07590 Cala Ratjada, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala Ratjada
Amenities:
Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #50 of 61 hotels in Cala Ratjada
Price Range:
Hotel Class:3 star (3*)
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