We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 42 Norfolk hotels »

Norfolk Plaza Hotel

3.5 of 5
700 Monticello Avenue, Norfolk, VA 23510 (Formerly Crowne Plaza Norfolk Downtown)
Hotel amenities
Special offer
Save up to 20% when you book early
Ranked #15 of 42 hotels in Norfolk
3.5 of 5 stars 49 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

49 reviews from our community

    Trip type
Traveller rating
    12
    15
    8
    7
    7
Date Rating
PhillyFrank333
Philadelphia, Pennsylvania
2 reviews
2 of 5 stars Reviewed 19 January 2012

Not the best experience. Lobby was freezing, bathtub had ciagarette burns, rooms were generally spacious. Staff was actually friendly. Toilet ran all night. Biggest complaint....getting stuck in an elevator for about 20-22 minutes. They have no emergency plan. Asked the manager to get back to me with some type of explaination and 3 days later, no phone call. My wife... More

Was this review helpful? Yes
Neil Flavin, Manager at Norfolk Plaza Hotel, responded to this review
23 January 2012

Thank you for taking the time to write a review for our hotel. I understand your concern and I would love to have the opportunity to speak with you personally to address your issues you had during your stay. The hotel takes pride in giving excellent customer service and quality standards to our guest. I regret that was not your... More

basketballmamma
Scotland
Contributor
17 reviews
17 helpful votes
4 of 5 stars Reviewed 1 January 2012

Found staff to be very helpful indeed. Rooms are fine and spacious. One downside is the lack of a laundry, which we do require as we are travelling around. The decor is ok, a bit dark in places. Would recommend this hotel. More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
4 January 2012

Thank you so much for your input. We will be sure to consider your suggestions for future updates and remodeling. We hope to see you again! Happy New Year! More

Travellers are raving about these Norfolk hotels

Courtyard Norfolk Downtown
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d250702?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
La Quinta Inn & Suites Norfolk Airport
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1075580?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Norfolk Downtown
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1100038?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Holiday Inn Express Hotel & Suites Norfolk International Airport
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1382445?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Norfolk Airport
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d319963?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Victoria R
Newport News, Virginia
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 1 December 2011

I got married last month in Downtown Norfolk, and we set up our wedding block at Crowne Plaza (as almost all of our guests were coming from out of town!) We got a very generous discount for all the guest rooms (the best rates in the area, by quite a bit!) The hotel is beautiful and the staff is fantastic... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
7 December 2011

I am so happy you enjoyed your stay! Your positive feedback is greatly appreciated, and we hope to see you and your friends and family soon. Best wishes towards a long happy marriage. More

InwoodAbroad
New York, NY
2 reviews
5 of 5 stars Reviewed 20 November 2011

My family stayed at the Crowne Plaza in August, and the staff really went beyond the call of duty in terms of service. More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
22 November 2011

We are glad we could help. Thank you for taking the time to let us know about your stay! More

gobelins
Richmond, VA
Contributor
15 reviews
10 helpful votes
2 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

We stayed at the Crowne Plaza because it was advertised as within walking distance of the opera house. Well, but nobody at the front counter even knew where the Opera House was. We figured it out with a map, but also decided not to walk when we noticed the Greyhound Bus station across the street next to Social Services on... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
22 November 2011

Thank you for taking the time to let us know about your experience. We understand the perception of the local area, but we have looked at police reports and found that our area is actually safer, and had less break-ins than the local competition, due to their parking being off-site in city lots. We are working to increase our guest... More

927Cindy
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 11 November 2011

You can't beat this hotel for the price, accommodations and hospitality of the great staff. It is close to the Norfolk airport and 5 minutes walking distance to Granby Street, which reminds me of Las Olas Blvd in Fort Lauderdale, Florida. The Crowne Plaza is very nicely decorated and the rooms are very roomy and comfy. It's perfect for business... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
14 November 2011

Thank you for taking the time to let us know about your experience. We are so glad you enjoyed our customer service, and look forward to greeting you on your next business trip. Hope to see you soon! More

wrightconnie
Nags Head, North Carolina
1 review
4 of 5 stars Reviewed 7 November 2011

The staff, from the manager to the housekeeper, were very cordial and enthusiastic. The hotel is older but has been remodeled. I must say that the "old" place looks great and is extremely competitive with recently built hotels. The location is within walking distance to Scope and Granby Street, and therefor we only take a cab on a return. Thanks... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
8 November 2011

Thank you for taking the time to tell us about your stay. We are only walking distance from the Scope, home of the Admirals hockey team, and Sharx indoor soccer team, as well as, the many restaurants lining Granby Street. Glad you got to enjoy the convenience. We hope to see you again soon! More

Alona S
Radford, Virginia
1 review
1 helpful vote
5 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

I've had a wonderful experience staying at the Crown Plaza Norfolk Downtown: great location, immaculate room, exceptional service. Making and adjusting my reservation with Ms. Debra B., as well as the quality of the service provided by staff--I could not wish for a better experience and will stay here again later this month. I would recommend the hotel to friends... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
7 November 2011

We are happy you enjoyed your stay. We have passed your praise on to Debra (she's still blushing). See you soon! More

95traveler
Alexandria, Virginia
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

I had the pleasure to make a reservation with Deborah B. (In house reservation). I had stayed at the property several years ago and recognized her voice on the phone. Deborah not only treated me like family, she made a point to come out into the lobby when I check in and welcome me back. The hotel has gone through... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
31 October 2011

Thank you for taking the time to let us know how we're doing. We hope to welcome you back soon. Thanks for the pictures, and making Debra's day with your nice words. More

D-Line11
Columbia, South Carolina
2 reviews
4 of 5 stars Reviewed 14 October 2011

Great Hotel and the Staff was was good also. First time at the Crown Plaza downtown and everyone had a great time. You are in walking distance of the Mall and places to eat. The TV in the rooms were not up to date but over all Outstanding place to stay, will stay at the next time we are in... More

Was this review helpful? Yes
Neil Flavin, General Manager at Norfolk Plaza Hotel, responded to this review
19 October 2011

Thank you for taking the time to tell us about your stay. We look forward to your next visit. More

Travellers who viewed Norfolk Plaza Hotel also viewed

Courtyard Norfolk Downtown
4.5 of 5 stars 108 Reviews
Norfolk, VA
CHECK RATES! ABS:HotelCheckRates-d250702?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Tazewell Hotel & Suites
4 of 5 stars 116 Reviews
Norfolk, VA
CHECK RATES! ABS:HotelCheckRates-d217127?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sheraton Norfolk Waterside Hotel
3.5 of 5 stars 226 Reviews
Norfolk, VA
CHECK RATES! ABS:HotelCheckRates-d116185?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 42 hotels in Norfolk, ranked by popularity »

Been to Norfolk Plaza Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Norfolk Plaza Hotel Also Known As

  • Radisson Hotel Norfolk
Address: 700 Monticello Avenue, Norfolk, VA 23510 (Formerly Crowne Plaza Norfolk Downtown)

Is Norfolk Plaza Hotel your business?

  • Manage your listing
Norfolk Plaza Hotel
Show the lowest price for this hotel* (from our partners)
CHECK RATES!