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Extended Stay America - Newport News - Oyster Point Hotel Reviews, Newport News

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Extended Stay America - Newport News - Oyster Point

2.0 of 5
11708 Jefferson Ave, Newport News, VA 23606
Hotel amenities
Extended Stay America - Newport News - Oyster Point
6 traveller photos
Ranked #20 of 39 hotels in Newport News
2.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    5
    4
    1
    9
Date Rating
Newport News, Virginia
1 review
“stevo_xo”
4 of 5 stars Reviewed 23 April 2013

For a long term stay at a reasonable rate, this room is clean and comfortable. The kitchenette, wi-fi and wide-screen TV are a definite plus. The staff is capable and always willing to get it done with whatever you need. The location is great for those who have to work/have fun on the lower penninsula.

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hpt
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
“Well, its not a 4star...”
3 of 5 stars Reviewed 25 February 2013

Some of the staff was decent but it was a lady and guy who were on the front desk on our second day who were RUDE....to our guests as they waited in the lobby for us to get there. Is that the "love" the State of Virigina bosts about...if so, please KEEP it. The rooms were VERY hard to warm,... More

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
12 March 2013

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

1 review
“Excellent”
5 of 5 stars Reviewed 8 February 2013 via mobile

D Seymour Great and friendly staff very helpful. Jackie and Toni the best. Clean and nice rooms. Close to my job good walking distance. Any problems I had were solved in no time. Thanks for everything.

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
1 March 2013

t was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

1 review
“Excellent”
5 of 5 stars Reviewed 8 February 2013 via mobile

I have been staying at the hotel every weekend for the last couple of months it is very employee friendly as they have a wonderful staff plenty of restaurants nearby and overall just a excellent stay I would definitely recommend extended stay hotel for long or short term stay

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
1 March 2013

t was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

maryland
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Do not stay here awful experience”
1 of 5 stars Reviewed 7 February 2013 via mobile

We booked this hotel based on the location near cnu and it being mentioned on cnu website. We pull in and are created by cars that looked like they were at one time probably part of a crime. The lady at the front desk was the only thing good about this place. She was super nice and probably should be... More

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
1 March 2013

I recently received a copy of your review of the Extended Stay America Newport News - Oyster Point. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is... More

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Newport News, Virginia
1 review
“Extend MY Stay with Jackie & friends”
4 of 5 stars Reviewed 19 January 2013

Very convienient to the whole Hampton Roads Area. Shopping, resturants, & "Night Spots" are very close & easy too get to, many within a 5 minute walk. Manager (Jackie) & her entire staff will make you feel like you're more of a "friend" than a paying guest. They're very attentive, polite, & ready to do whatever it takes to make... More

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
22 January 2013

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Jacksonville, Florida, United States
1 review
“Best ESA Ihave stayed at.”
4 of 5 stars Reviewed 15 November 2012

I would like to say that Ms. Jackie and her staff have treated my coleagues and I as if we were members of their family. I have personally been staying here since July. My room was better than average for an ESA. The staff is friendly and helpful, its quiet and close to most everything you need or want. I... More

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
21 December 2012

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Newport News, Virginia
1 review
“Pretty good ESA”
4 of 5 stars Reviewed 4 October 2012

The staff is very friendly and helpful. Its pretty quiet but not saying that you don't have your occasional incidences. I have stayed here on and off for 3 years now and have had a few issues but the manager was quick to rectify them. You get what you pay for. It's not the Hilton so don't expect 5-star service.

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brish0213, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
25 October 2012

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not a bad extended stay....”
3 of 5 stars Reviewed 4 September 2012

As a contract worker I've stayed in numerous "extended stay" hotels in the SE. This one is about average. It's fairly quiet and the staff have been very friendly and promptly take care of any issues I've had. It's pretty good value for the money. If you're in the market for somewhere to stay for a couple months, book online... More

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brish0213, Owner at Extended Stay America - Newport News - Oyster Point, responded to this review
22 October 2012

It was very kind of you to for take the time to publish a review of your stay at the Extended Stay America Newport News - Oyster Point. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Coupeville, Washington
1 review
“Not like you pictured”
1 of 5 stars Reviewed 16 July 2012

I looked at the property online and let me tell you it is nothing like the pictures. The room was dirty, stains on walls, carpets filthy, there was a table with computer chairs that were dirty and stained, paint on cabinets chipped, faucet in kitchen dripped all night and room phone did not work. We had our grandson with us... More

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ChristopherTM, Manager at Extended Stay America - Newport News - Oyster Point, responded to this review
20 July 2012

I recently received a copy of your review of the Extended Stay America Newport News - Oyster Point. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is... More

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Additional Information about Extended Stay America - Newport News - Oyster Point

Also Known As:
Extended Stay Newport News
Extended Stayamerica Newport News
Newport News Extended Stay
Address: 11708 Jefferson Ave, Newport News, VA 23606
Region: United States > Virginia > Newport News
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #20 of 39 hotels in Newport News
Price Range: €
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Newport News - Oyster Point
11708 Jefferson Ave
Newport News, VA 23606
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