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Homewood Suites by Hilton Richmond-West End

3.0 of 5
4100 Innslake Drive, Glen Allen, VA 23060
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Homewood Suites by Hilton Richmond-West End
Ranked #8 of 22 hotels in Glen Allen
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70 reviews from our community

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Traveller rating
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Date Rating
Glen Allen, Virginia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

If coming to Richmond, VA stay at the Homewood Suites by Hilton Richmond-West End. Not only will you have a wonderful suite, but the staff is awesome. House keeping keeps the rooms nice and clean. You are in a quiet location but just two turns and you are in the middle of everything. Breakfast and dinner are delicious and plenty... More

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See 8 more reviews by karen w for Glen Allen
MHT
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 May 2013

I was very pleased with the pleasantness of the staff. From the check in to the mornig breakfast, they were available, attentive and friendly....definitely interested in making the stay confortable. Dinner delivery available form many local restaurants. Ask the front deak for menus or there are some in the room. The rooms? Just like any othe Homewood Suites. Clean, contemporary... More

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Virginia Beach, United States
1 review
5 of 5 stars Reviewed 6 May 2013

This hotel was wonderful. The quality of the suites was amazing. The kitchen had everything you needed including a full size refrigerator that was very cold. The kitchen utensils were not cleaned well enough in the room i stayed in but that did not bother me as i did not need to use them. The best part of staying at... More

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Review collected in partnership with Homewood Suites by Hilton

Ocean City, Md
Top Contributor
112 reviews 112 reviews
15 hotel reviews
Reviews in 48 cities Reviews in 48 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 May 2013

Homewood Suites in Glen Allen lived up to the Hilton reputation. The suite was spacious and attractive. It contained a kitchen, sitting area, bedroom and bath. The bed was comfortable. The rooms were very clean. The meals were delicious. We loved the relaxing atmosphere in the dining area, especially during breakfast. The staff was pleasant and eager to please. It... More

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Atlanta, United States
1 review
1 of 5 stars Reviewed 1 May 2013

Shortly after checkin my wife was working out in the fitness center and my oldest daughter had already went to sleep on the pull out sofa bed. I was lying in my bed watching tv and my youngest daughter was getting in the other bed in the room when she noticed a dead bed bug! I immediately packed everyone up... More

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Review collected in partnership with Homewood Suites by Hilton

Cookeville, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 April 2013

THE GOOD Check in was easy and very fast. They had my reservation ready when I arrived. The ambiance of the hotel was nice. I saw a van out front that I surmise is used as a shuttle for nearby shopping. I did not use this perk , though. I like home woods because the rooms are generally nicer. This... More

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Alexandria, United States
1 review
5 of 5 stars Reviewed 17 April 2013

What a wonderful hotel/suites this was. We were pleasantly surprised at the space and how comfortable this room was! Great beds!! and having a living/kitchen component gave us great flexibility for our stay. Great comped full breakfast as well. Highly recommend it and we will be back.

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Review collected in partnership with Homewood Suites by Hilton

Michael C, Director of Sales at Homewood Suites by Hilton Richmond-West End, responded to this review
19 April 2013

Thank you so much for the positive feedback! We are very glad to hear that you enjoyed your stay with us! Our goal is always to meet and exceed our guests' expectations, so it is great to hear that we have succeeded in doing that for you! Please give us a call the next time you are in town, and... More

Chesapeake, Virginia
Top Contributor
122 reviews 122 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 8 April 2013

We always stay at Homewood Suites when we can. This one seemed in need of an upgrade. We had ripped carpeting in our room and it seemed rather dated as a whole. The pull out sofa was very uncomfortable, even for a pull out sofa. That being said, we'd still choose this hotel over others. The value is excellent. The... More

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Ashburn, VA
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 8 April 2013

I spent three nights a month for the past six months at the Homewood Suites and had a positive experience. On the one occasion when I had problems with the room, managment did a good job addressing my problem. The rooms are large and spacious and it was nice having a separate sitting area as well as the kitchen. It... More

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Baldwinsville, New York, United States
1 review
4 of 5 stars Reviewed 5 April 2013

Nice Suite, lots of room for two people. Great complimentary breakfast, great service. The area where the hotel is located is near all sorts of malls and shops, you will always find something to do in the area. Quite, clean rooms!

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Michael C, Manager at Homewood Suites by Hilton Richmond-West End, responded to this review
8 April 2013

On behalf of the Homewood Suites Richmond West Team, I want to thank you so much for choosing to stay with us! I'm very glad to hear that you enjoyed your stay....it is always our goal to ensure that we exceed your expectations, and that you have all of the comforts of home while you are here! Thank you again... More

 
 
 
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Additional Information about Homewood Suites by Hilton Richmond-West End

Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Homewood Suites
Glen Allen Homewood
Glen Allen Hilton
Homewood Suites Glen Allen
Hilton Glen Allen
Homewood Glen Allen
Address: 4100 Innslake Drive, Glen Allen, VA 23060
Phone Number:
Region: United States > Virginia > Glen Allen
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Glen Allen
Price Range:
Hotel Class:3 star (3*)
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Homewood Suites by Hilton Richmond-West End
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