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Courtyard by Marriott Richmond Chester

3.0 of 5
2001 West Hundred Road, Chester, VA 23836
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Courtyard by Marriott Richmond Chester
Ranked #2 of 14 hotels in Chester
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53 reviews from our community

    Trip type
Traveller rating
    27
    17
    7
    1
    1
Date Rating
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 8 May 2013

Our group didn't arrived until 2 am, but we quickly got the rooms. The wifi was free and fast, which was good for 100 middle school kids! My room was on ground floor, or technical the basement, but was great because we were near the stairs and we could get breakfast quickly.

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Indy P, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
10 May 2013

Thank you very much for your kind words. We always try to extend the best of our services for all our guests, be it night or day. We are happy to know that we were able to serve you and meet your expectations with our impeccable service. Thank you for staying with us - take care. More

1 review
5 of 5 stars Reviewed 30 April 2013 via mobile

It did not take long to notice how friendly the staff was at this Courtyard Marriott; when I walked in, multiple employees were overly willing to assist me. Customer service is essential and I was amazed by how comfortable the staff made me feel. Acquiring a room was effortless. The lady at the front desk did her job exceptionally well.... More

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Indy P, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
10 May 2013

We are happy to know that you had a great night's stay, especially after your PROM. We all here at the 'Courtyard' are grateful for your kind words and for staying with us. We are excited to know that we were able to make your night a memorable one, and the fact that we were able to meet your expectations.... More

1 review
5 of 5 stars Reviewed 28 April 2013 via mobile

We stay at this hotel a lot of times. When we checkin late in the evenings, John was and is always very helpful to us. Lawanna is very nice and takes time to talk with the customers. We have never had a bad issue at this hotel.

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Chester2013, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
30 April 2013

We are very happy to know that you always enjoy your stay with us. Yes, we do have great employees who always love to be out there and go the extra mile to take great care of our valued guests! We all at the 'Courtyard' Marriott promise you of our superior service by keeping our standards high, as always. Thank... More

Bettendorf, Iowa
1 review
5 of 5 stars Reviewed 9 April 2013

The hotel staff is excellent and the location on I95 is both convenient to FT Lee and Richmond. I have been staying here weekly on business for about 1.4 years and have always received excellent service. Having stayed at most of the Marriot properties in the area over the last five years; Marriott downtown, Marriott West, Courtyard out in Glen... More

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Chester2013, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
12 April 2013

Thank you very much for your kind words and for staying with us. We greatly appreciate the fact that you have been happy with the service we offer and assure you of the same superior service at all times. We strive hard to keep up the 'Marriott' standards and culture and look forward to have and serve you whenever you... More

Chester, Virginia
1 review
5 of 5 stars Reviewed 9 April 2013

The front desk staff is the best ever. Highly recommended.Quick and easy check-in, has free Ethernet in room, clean and everything in good shape and working order, breakfast is good (free for me since my company has a negotiated contract with them). Great location, plenty of choices for restaurants and supermarket nearby.

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Chester2013, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
12 April 2013

We appreciate the time you took to pen a few words in appreciation of the services and amenities we offer and would like to thank you for the same. We promise to keep up the standards and provide you with the same warmth and attention whenever you stay with us. Looking forward to have you back soon. More

Southwest Virginia
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 8 April 2013

This is a wonderful place to stay just south of the Richmond area. The staff were friendly and the rooms were very clean. Comfortable beds and reasonable rates. We'll definitely be back to this hotel!

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Chester2013, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
13 April 2013

Awesome! We are all so happy to hear about the great stay you had here at our Courtyard 'Marriott'. I thank you for your kind words and was very happy to know that you and your family enjoyed your stay and our hospitality. We all look forward to have you and serve you again. Take care. More

Mechanicsville, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 8 April 2013 via mobile

We stayed with our team during a recent soccer tournament. Although food at bistro may seem over priced they usually had very good portion sizes and when you compare it to having to leave the hotel and go wait some where the extra really wasn't so bad. Half our team decided to eat dinner there one night. Pizza was very... More

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Waverly, Tennessee
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2013

Quick and easy check-in, has free Ethernet in room, clean and everything in good shape and working order, breakfast is good (free for me since my company has a negotiated contract with them). Great location, plenty of choices for restaurants and supermarket nearby. Workout facility is good: 2 treadmills, elliptical, and some dumbbells and a bench. Highly recommended.

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Indy P, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
30 April 2013

Fantastic! We all love the fact that we have been able to meet all your expectations, and promise to keep up the good work! Thank you very much for staying with us and hope to see you again soon! Take care... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 16 March 2013

The front desk receptionist Lawana Baker, was very proffessional and accomidating. She made a great impression and made my stay very pleasant. I will definitely return in the near future due to her customer service.

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 16 March 2013

At the front desk is Lawana Baker, a great Hostess. She is very inviting and always polite. She is just one of the reasons I come back to this hotel during my business trips to the Fort Lee area. The hotel is fantasic with and eatery and bar that begs for your attention. Great hotel to stay for all type... More

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Indy P, General Manager at Courtyard by Marriott Richmond Chester, responded to this review
30 April 2013

She is really awesome! Thank you very much for staying with us and we promise to take care of you as always! We work hard to keep up the 'Marriott' standards and expectations, and are very happy to know that you appreciate our efforts - hope to see you back soon - thank you and take care! More

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Additional Information about Courtyard by Marriott Richmond Chester

Also Known As:
Courtyard By Marriott Richmond Chester Hotel
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Marriott
Chester Courtyard
Courtyard Richmond Chester
Address: 2001 West Hundred Road, Chester, VA 23836
Phone Number:
Region: United States > Virginia > Chester
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Chester
#4 Family Hotels in Chester
Price Range: €€
Hotel Class:3 star (3*)
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