Everything was exceptional!! Eminent breakfast, beautiful establishment throughout, spacious rooms, excellent customer service and great location. My family and I were well pleased with our 4 day stay and would recommend this property to anyone staying in this area.

I have become a fan of Hyatt Place, love the room floor plan, love the great vanity, plenty of room if sharing, great travel value. The staff are all great, caring, knowledgeable, helpful, they obviously take great pride in their work and the facility. The room is very comfortable, spacious, does not have a "budget" feel at all. Wet bar,... More

I stayed here with my wife and 3 young children, we had a blast. Very clean and spacious rooms. Friendly staff, nice pool and gym area. An absolutely phenomenal breakfast!! Well worth the price and will be staying here again on my next visit!

I've stayed in this hotel six times in the past few months. The front desk staff are always helpful. The room is always clean. They always give me the room I request. Breakfast is well done. The only drawback for me is that its not in the middle of the Tidewater area. if its close to where you want to... More

I stayed here for a week on a business trip, and had even brought my wife and infant child, who both enjoyed the hotel and room as well! The mini fridge was empty, which was a welcome change from the usual fridge stuffed with alcohol nobody wants. The huge flatscreen television in the center of the room was on a... More

I'm one of those types that if I had to chose between cleaniness & customer service of a hotel, I would always chose cleaniless. Luckily, I didn't have to chose. The service was excellent & the hotel was prestine. And the clean & modern bathroom put the icing on the cake. I will definitely be coming back!

I love the Hyatt brand, and unfortunately there are no other Hyatts in the Tidewater area. The hotel is one of the newer "ground up" Hyatt Places that have a redesigned room layout than most. The standard rooms no longer have individual microwaves, but do have a fridge and an individual brew coffee maker. The microwave is now downstairs in... More

I grew up in the area and stay in this hotel when I come to visit relatives. I have tried most of the hotel offerings on Greenbrier hotel strip. This is our favorite one and the one we always stay at now when in town. Why is this our #1 hotel: o great price in the off season o large... More

I am usually disappointed by something at every hotel I visit, but this visit exceeded all of my expectations. Our room was large and clean. The breakfast offerings were delicious and free and the customer service we received was second to none. Awesome location and value for the money.