When we had to book 6 rooms for a middle/high school team for a robotics competition, we were very satisfied with the great cooperation and guidance given to us by Hetal. She took care of our every need and dealt with many changes that came up. Our students were safe, fed, and cared for at this hotel. I wish all...
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Dear Dawn W:
Thank you for taking the time to write a review for Comfort Inn Monticello. We hope your school did well in the competition. We all strive to accommodate all of our guests in any way we can and Hetal and our staff were please to accommodate you and your students. Teachers take care of our children and...
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This hotel sits on a nice exit in a nice part of town. The hotel was clean and the staff was nice. Whirpool tub in my room was clean and grime free (always good). Sheets were clean and fresh. Carpet clean and fresh. Room safe did not work but that was ok, It just would have been nice to use...
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Dear American Explorer:
Thank you for taking the time to write a review for our hotel. I will definitely inform our housekeeping staff of your comments on the clean and comfortable accommodations. I am glad to see that you enjoyed the hot tub room. We’re placed on a hill top that does make the hotel area very quiet and away...
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At the recommendation of my co-worker, I made reservations for my Pen Pal to stay at the Comfort Inn Monticello. Being that it was the first time meeting my Pen Pal, I wanted to make sure everything was squared away for her.
The room was clean, neat, and comfortable. The hotel management and staff were very cheerful and professional in...
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Dear John G:
Wow! May we wish you and your "Pen Pal” the best! -
Thank you for taking the time to write a review for us. We, at Comfort Inn, do strive to make sure all our guests’ needs are met and I am so glad our staff had made your Pen Pal's stay most comfortable. We’re so pleased...
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Great staff from front desk, manager and housekeeping. Really clean hotel. Manager was very supportive when I had a non-hotel emergency and inquired after me several times.
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Dear janesn0w:
Thank you for taking the time to write a review for our hotel. I'm glad that you had a great experience at our hotel. I will pass on your compliments to our housekeeping.I hope everything worked out for you. Please, if you do revisit Charlottesville again, let us be your home away from home.
Naresh
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I stayed here for 2.5 weeks. The staff was friendly and attentive, the breakfast was excellent. Eggs, sausage, belgian waffles, three types of cereal, fruit, yogurt, hard boiled eggs, juices and coffee and oatmeal. If you're in the area and looking for a quality place to stay try this comofrt inn, you wont be disappointed.
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Dear mj j j:
Thank you for your kind comments. I will pass them onto my staff. I'm glad you enjoyed our hot breakfast served daily. I hope to see you back when you are in the area. Good luck in your new adventure.
Naresh
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This property is clean and comfortable. The breakfast was good and we enjoyed having a fridge in our room.. The bathroom was roomy. I would stay there agian.
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Dear Catherine5
Thank you for taking the time to write a review for our hotel. I will definitely inform our housekeeping staff of your comments on the clean and comfortable accommodations. I’m glad you did enjoy the breakfast.
We look forward to your next visit with us when you visit lovely Charlottesville.
Thank you once again for your comments.
Naresh
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This property is obviously well managed. It's clean. Rooms incl bedding and beds are comfortable. All machines in fitness facility were operational. Breakfast was well stocked and refreshed, checkin was easy and friendly. Only con is that the sign to the hotel is not in a place that's easy to see. Very easy to pass by hotel since sign is...
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Dear planefunusa:
Thank you for taking the time to write a review for our hotel.
I am delighted you had a well rounded experience with us, we appreciate the comments. We will be sure to pass the praises to all our guest service agents, housekeeping staff and breakfast hostess. We are also pleased to know we will be your hotel...
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We stayed in 2 second floor rooms on Friday November 4th and it was enjoyable. We both slept well and found the rooms to be comfortable, clean and we both enjoyed the big screen tvs. There was a fridge in our room so I don't know what the previous reviewer was complaining about.
The front desk staff were wonderful. The...
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Dear djwalpa:
Thank you for taking time to review our Hotel. I'm glad you found our rooms clean and comfortable.
LOVE the 42" TV's Too!
Yes, It is the peak season for our area and I'm glad we could accommodate you with reasonable rates - We are centrally located to all the attractions, so it does make it convenient for...
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Stayed here one night on my way home and will not be returning. Our room was all the way in the back and seemed kind of forgotten. It was not very clean or well kept. I awoke the next morning covered in flea bites from head to toe. I had been bitten so many times I ended up at the...
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As the General Manager of the hotel I was personally involved in this situation and would like to provide some positive feedback as to what actually occurred during the stay noted in the review. There was an incident in which the guest had several bumps all over her body, however, the type of sore/bite were not consistent with the type...
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Our son was married this October in Charlottesville VA. We are from Kentucky and expected many of our relatives to travel for the wedding. Not only did we need a block of rooms, but also an adequate meeting room for festivities after the wedding. We worked primarily with Hetal with regard to reservations and details. The general manager, Nareesh, was...
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Dear Mike F:
Thank you for taking time to review our hotel. We are all glad that we could accommodate your wedding party. We were glad that we could offer our banquet facility to your wedding guests and family. Our staff strives to provide great customer service to all our guests. I will pass on your kind words to our...
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208 Reviews
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