Dear VirginiaTravelingman, Thank you for reviewing our hotel and sharing your feedback. We are indeed a pet-friendly property and I'm sorry that this policy affected your stay - we work diligently with our staff to ensure our guests and their pets are respectful of others while still enjoying their stay, and we apologize for the issues caused. If you would... More

Dear darmar61, Thanks for reviewing our Fairfield Inn & Suites. I'm glad to hear that you had an efficient check-in experience and found our staff friendly! On your next visit, be sure to try out one of our spacious suites, which all contain refrigerators and microwaves. I'm also happy that you enjoyed our breakfast and seating area so much. Thank... More

Dear mizzougalfromtx, Thank you for sharing feedback from your recent stay. I'm so sorry your experience did not meet your expectations and that our clerk was rude - this is indeed unacceptable and we have handled it moving forward. If you would like to discuss further, please don't hesitate to get in touch with me at the number below. Again,... More

Dear bolt17, Thanks for reviewing your recent stay with us. I'm glad that you enjoyed our property and that you could take advantage of our great location. I also hope you enjoyed checking out all the local vineyards. Thank you again and we look forward to seeing you the next time you're in the area! David Amick eCommerce Manager Daly... More

Dear Andy B, Thank you for reviewing your stay at our hotel. I'd like to sincerely apologize that our breakfast did not meet your expectations - we truly appreciate your feedback and will discuss it with our staff so we can improve it in the future. If you'd like to discuss further, please don't hesitate to get in touch with... More

Dear Ken T, We appreciate you taking the time to review your recent stay. I'm glad to hear that you liked our refreshed look and were able to find a table easily during your breakfast even though it was busy. Thanks again for the review; I hope you enjoyed visiting UVA and that we'll see you again the next time... More

Dear Dunkin123, Thanks for reviewing our Fairfield Inn & Suites - I'm pleased to hear that you found us clean and comfortable and enjoyed that part of your stay. However, I would like to apologize for the issues surrounding the elevator and we sincerely appreciate your feedback and will discuss it so that we can avoid such inconvenience during busy... More

Dear manmap, Thank you for taking the time to review your stay with us. I'm sorry that your experience with our pull-out couch had some hitches and we appreciate your feedback for the future. I am glad to hear that you enjoyed our other amenities and hope that you will visit us again the next time you're in town. Thanks... More

Dear 50toes, Thanks for your review and I hope you enjoyed visiting the University while you were in town. I'm happy to hear that you enjoyed our renovations and appreciate your other feedback as well. We hope to see you again the next time you're in Charlottesville! David Amick eCommerce Manager Daly Seven, Inc More